Floss Dental

The office treated both me and my daughter in the last month or so for general exams, cleanings and Invisalign treatment. The entire office is extremely friendly and professional. Throughout the process, they explained why each procedure was being carried out. Also, in no way do you feel like you are being dished an ‘upsell’ which happens at so many dental offices these days.
Bliss, is literally the most gentle and accommodating hygienist I have ever met. Dr. Patel is very thorough, patient, and has a super cool sense of humor which helps in easing any anxiety you might generally have with dentists.
Try them out– You wont be disappointed!

Let me start this review by saying I’ve avoided dental work for years because of general pain and anxiety. I decided to come here based on the great reviews. I booked an appointment online and was called to confirm the day /​time. The office staff verified what my insurance would cover before I came in, so I knew what my coverage was. I scheduled a cleaning and Bliss did a GREAT job. I met Dr. Patel and he provided a treatment plan that included several fillings and a few other things. I had my left side completed last week, and while its not fun, Dr Patel was quick and sensitive to my gag reflex. The rest of the staff was great. I had the right side completed this morning, and the fillings were quick. I was in and out in no time. I referred my husband and he liked the practice as well. I’m so glad I don’t have to avoid dental work and cleanings anymore out of fear. Dr. Patel and his staff have been awesome. As a nervous nelly, and dental anxiety ridden patient I HIGHLY recommend them.

Dr. Patel and his staff are wonderful. I have very bad anxiety when it comes to dental work and he and his staff are excellent and calming me down. Bliss the hygienist is very calming when performing cleanings and his other assistant (sorry can’t remember her name) is very thorough in explaining procedures and after care. From the front staff I have had nothing but helpful and excellent customer service. The office is defiantly more technologically advanced than most places. You are defiantly getting what you paid for. This place is rather pricey, if i did NOT have insurance I would not continue service here. Thankfully they are In network with my provider. I look forward to continuing my oral care here.

I called Floss Dental to book a consultation for my wisdom teeth since my regular dentist was closed (this was during the week of Christmas).
The young lady that answered the phone gave me an appointment the following business day, which was so wonderful for me since I was in a lot of pain. They do free wisdom teeth consultations, so thankfully I didn’t have to worry about it costing an arm and a leg.
When I got there, I was asked if I’d like some water, which was really sweet. I was then given a few forms to fill out.
A few minutes after, they called me to the back. I already had a copy of my x-​rays from a previous dentist, and they were nice enough to accept them rather than making me re-​do them and charging me.
The young lady gave me a mini tour of the place and sat me in a room. There was a small TV right in front of the chair, which I’m sure makes such an experience a little more pleasant.
About 2 minutes later, Dr. Patel comes in and takes about 15 minutes thoroughly explaining everything to me. He basically educated me on wisdom teeth, what mine look like, why they need to be removed, and how they will be done. I was amazed with his patience as he answered all my questions and concerns.
Since mine were still under the gum, he wasn’t able to take them out. He instead referred me to an oral surgeon that he knew. I ended up calling them that day and booking a consultation for the next day. I ended up getting them out by the surgeon he recommended, and I feel like I owe it to Dr. Patel because of how smooth the whole experience was.
I highly recommend him. He’s very personable, doesn’t try and simply make money off of you, and actually cares about his patients.

went to this dentist based on reviews and believe me this is a great place to go. I hate going to the dentist but this staff and dentist made me feel really comfortable.

I was looking for a new dentist came across this updated dental office and was amazed at my first office visit. The staff are really nice and professional upon coming into my room the assistant gave me a mini tour of the office and explained everything he was going to do. All images taken were digital, after all the X-​ray the dental hygienist came in to do a cleaning then the doctor for consultation afterward. Then a treatment plan was explained with prices. I was in and out in no time. The décor was very nice and simple. Modern technology! One down fall I was the parking I hope there was accessible parking for the office but in no way it is their fault it just the location of town center.

If you are not a dentist, you really don’t know what goes on inside your mouth. My previous dentist told me I had all these cavities forming and was charging me and my family members for services that we did not need. One day I was walking through town center and decided to gather some information. We did a cleaning right then and there and come to find out all the concerns I brought up to Dr. Patel from my previous dentist were all false! He easily showed me on their high tech system. Needless to say, I never looked back. My whole family comes to floss now, I’m currently doing Invisalign along with propel, which is a system used to help move my teeth in half the time. The staff is super friendly and all I have to say is they are trusted and amazing at what they do. Love you guys at floss! definitely go check them out.

Floss Dental is excellent! Dr. Patel and his wonderful staff provide the best care and professional knowledge that I have seen. I am very grateful for having their service and I can say that I can smile again thanks to them!

We are not from Texas so after the worst experience with a dental office at Castle Dental in Rosenberg I was very leery of going to a dentist around here and planed on waiting to go tell I went back to Nebraska to have my teeth checked.
I was having some problems with a cracked tooth and it was starting to cause a lot of pain so I had to find someone here. So after doing some review checks I stumbled on Floss Dental.
I called them yesterday for an appointment which they set up for today they said it would be a consult appointment and it would be no charge. I was like sign me up.
So I go in today and the staff was very friendly from the front desk all the way to the Dentist him self.
They gave me a tour of the office which seemed odd to me but I was like I guess it’s ok. Then they did an x-​ray of my teeth. next I was set in a chair and they took some pictures of the cracked teeth in my upper jaw. Then the dentist came in and showed me what it looked like. Which was nice to actually be able to see what is going on.
Then he explained my options what I would let him explain anyways. I was not going to pay for a Crown because to me I would rather just pull it. But as my luck would have it I am a surgical risk so at that point that option was out. Final option was fillings. He explained the costs and what I would have to pay with insurance. I was not planning on filling the second tooth that was cracked because it isnt doing anything anyways. However when he said it would only cost me about $ 20 with ins. to fix it I was like ok lets do that one too.
Now here comes the real shocker for me. Thinking I would have to make an appointment for the following week imagine my surprise when they said they could do it right now. I was like what? They said they could do it right now no problem. I was like lets do this.
I am happy to report that this was absolutely the best dental experience I have ever had in my entire life. From start to finish! There is a good reason that this place has 5 star rating because they are the best. Do not go anywhere else but here if you need dental work done. My wife and I will be returning for cleaning in the very near future.
Thanks Floss Dental for such a fantastic experience.

I am a new customer and in my first visit everything was great. The staff is super nice and everyone try to make sure you are taking care of. They all explained everything they were going to do and all ask me if I was ok. I would recommend them to anyone looking for a good dentist with a nice staff

I am so glad I chose FLOSS!!! Wonderful atmosphere. Great staff. I was able to get my routine cleaning and impressions for Invisalign without having to wait for a long time. I also loved the fact that they took the time to explain everything thoroughly. Although this was my first visit to FLOSS I feel I can trust them with my dental care on a long term basis.

The friendly and very well trained staff feel like family around here. They keep the office spaces clean and comfy and running super smooth. Even though the office is truly a trek across town from my work and home, it feels so great knowing I’ll trust this office with all my dental health care.

Absolutely loved it! The whole staff is wonderful. from the front desk to the dentist. Dr. Patel and his staff are nice and explain everything. I hated going to the dentist. they scare me! Lol! However. the staff go out of their way to make you feel comfortable and explain everything to you should you have questions! I was asking away!
The office is very clean and up date. Definitely recommend Floss Sugar Land to everyone! You won’t regret it… I didn’t and have now found my new dentist! Yay!

Great staff, Dr. Patel was awesome and super cool! If you want to be treated with care, and respect and be surrounded by great energy… FLOSS is were it is happening.

I’m fairly certain I must drive past several dozen dental practices on my commute from the medical center to Sugar Land. But there’s no doubt in my mind this is the place for me.
Let me just say Unilocal isn’t really my thing, but I have to give credit where it’s due, and Floss Sugar Land is an outstanding place. Dr Patel and his staff really do go above and beyond. Everyone is so warm and friendly, they almost make you want to visit the dentist, as crazy as that sounds.
After what felt like years of searching for a new dentist from my old one which was nothing short of a nightmare I found Dr Patel. I first visited 6 months ago and was immediately impressed by their office. Upon walking in you could tell it was an obviously growing and expanding state of the art practice, definitely not my grandparents dentist.
Unlike my old practice where you are put through the wringers, wait an ungodly amount of time, and churned out like another number, Dr Patel really takes the time with his patients. Even just the little details like your name or what you do for a living, little things like that that really make you stand out in what I’m sure is a highly competitive market.
My second recent visit was equally impressive. My hygienist Bliss was as great as they come. Toward the end I left a little uneasy about my treatment plan, but you gotta do what you gotta do to keep yourself healthy right? It’s kind of what you get when you don’t take care of your teeth like you should. So I said ok and came to terms with it.
Well just ‘ok’ was not good enough for Dr. Patel. Not even a day later Dr. Patel personally contacted me to discuss my treatment plan and just to make sure I was fully comfortable and to clear any misunderstandings. I can’t imagine how incredibly busy him and his office must be, so the personal time spent just on me really elevated Floss to a whole new level. Just phenomenal.
So just save your self some time and heartache, skip the other places and make the drive to Floss Sugar Land. You won’t regret it.

I’ve been there 6 months ago and I’ve been unpleased with the service there so I wrote a review which explains my complains at that time… Today I went there again for the regular check up as I didn’t have time to find some where else … It was a totally different experience everything went more that I hope and the service was perfect they were really nice, even the reception who I complained on is not there anymore which means they consider the client satisfaction upon anything else … The doctor who is following on my case apologized and been so nice I would really recommend it :)

Dr. Petal very nice, but he needed new front desk personnel, because they are very stupid. Scheduled for my wife and I on same day, but when I reschedulue due to conflict with my work, they reschedule for one person. When we get there, they gave us all kind of excuses. After we get our teeth clean, I scheduled for my wife for her wisdom teeth. One week they confirmed the date and they change date a week after. Two strikes, I am out and go to different Dentist, sorry Dr. Petal.
I changed from 1 to 4 stars because Dr. Petal personally called me back to apology for those mistake which make from his front desk staffs. Therefore, I decided go back to Floss. Dr. Petal personally reschedule all my appointments to ensure everything go well this time. Like I mention before, Dr. Petal very nice and intelligent.

I’ve never liked going to the dentist before I went to Floss. Ever since then I have looked forward to going. Dr. Patel is nothing short of amazing. His staff will make you feel right at home as you’re getting a cleaning or teeth whitening. Glad I finally have a dentist I can trust to make my teeth look and feel better.

Like most people I am not a big fan of the dentist. But, Floss makes it easy to go.
Extremely friendly, personable, and efficient.
I also enjoy the fact that they have the latest in dental technology available to them.
I’m not sure anyone will ever look forward to going to the dentist, but this is as close as anyone will ever get.

I have high dental anxiety and generally put off going to the dentist as much as I can. Really, I’m pretty high maintenance — I feel like I need some discussion, a little comforting… and a lot of nitrous oxide.
I was immediately at ease with my hygenist, he was just incredibly friendly and explained every detail to me regarding what would happen at my appointment. Then Dr. Patel came in and he was the same way. Just so laid back and very careful to make sure I was comfortable during the procedures. Afterwards, when we went over my treatment plan, he was great at letting me know what each item was and which ones I could put off until the next year (when my insurance re-​ups the amount I can spend).
By the next visit, I was so at ease I didn’t even need any sedation! Even for a filling! I also love that when Dr. Patel numbs my gums they are so numb that I can’t feel anything, but by the time I leave, my mouth is very tingly and I don’t have the slack face feeling that I usually get. That means he uses just the right amount of medicine.
Another huge plus for me is that I just email to schedule. I hate talking on the phone and they always email right back with availability. They also rarely charge over the amount that my insurance covers, which surprised me. The other two Houston dentists I have used always charged way over the customary amounts.