Hotel Strasburg

Very nice hotel with charming rooms and decorations! The breakfast included in the price is pretty limited though, for some reason they call it continental although it consists of bagel and cream cheese (plus some fruit and cereal), which has nothing to do with continental food :)

Interior and décor where nice, staff was friendly but the food was not good. Bread was under cooked, almost reminding you of raw dough. The food took over 5o minutes to arrive and was not worth the wait, bland at best. Suggest going for drinks only.

The food took forever to get and then when it finally arrived it was very mediocre, at best. Very bland and the flank steak was almost inedible. Couldn’t wait to leave. Staff was very nice, however.

We called from the highway for a room for the night. The woman at the front desk promptly got off her personal call to check us in. We immediately went up to the room to freshen up before getting something to eat. The bedroom obviously had not been cleaned. The beds had been stripped, dirty towels in the bathroom etc. We went back downstairs to the desk and no one was there. We rang the bell, no one came. Gave up and went to the bar to grab a bite to eat. Ordered and stepped back out to straighten out the room situation. Found the girl and ask it we could have the room serviced while we ate. Food and service in the bar was very good. The girl brought us another room key into the bar. When we went up the room must have been over 100 degrees. The room air conditioner was off. There is a complimentary continental breakfast or we were told you could order off a menu. We waited about 10 minutes in the dining room and never saw a soul. Quaint place, bar and bar service is good, rest of the hotel service is lacking.

Staff were friendly. Fine for one night, but as my husband said, «it’s like staying in your grandma’s guest room.» Be sure to check out the history of the place — opened as a hospital in 1902 — that makes it all a bit more charming.

Great service and very tasty food. Salads are delicious and the chicken salad was delightful.

Best hotel stay ever. My 7 year old asked for hot chocolate and they didn’t have it on the menu so they sent someone to the store to buy some. This hotel is the definition of costumer service. You will love your stay, the food, and the atmosphere. I love this hotel!

Ok so it’s not a run of the mill 5-​star hotel but it is in my book. Charming, lovely, Victorian. We here for a return visit. Tonight we ate on the bar. What a lively local place. Everyone is welcomed. There was music till 8:30 in the bar. A great two piece band. Very nice. The food was very nice. My husband said the crab cakes were superb. My grove salad was great. Stray from the chains and savor lovely local color. Just lovely.
Oh and I can’t forget the staff. Excellent! New person for us tonight: Lovely Lola. The bartender took a while coming to our table, but he was very busy. Once he was able to get to us, every thing was fine. This place is like a family. Every one helps. Great place.

I’m writing to inform any future guests or those thinking of staying at The Hotel Strasburg about my negative experience on May 17^th, 2014. I had reserved a room through Expedia on March 3^rd; as did eight others in my group of friends.
First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am still upset about the situation.
As I drove to Strasburg, excited about my weekend adventures, I called the hotel and spoke with the manager on duty (Barbara) inquiring about their check in policy. Barbara let me know that someone would be at the desk ²⁴⁄₇ and I could check in at any time; she asked me what my name was in order to prepare for my arrival. As she checked the list of arrivals to our surprise my name was not on the list. I had let her know that I had booked with Expedia and could give her my confirmation number if she needed; she let me know that there had been some errors with booking through Expedia, but luckily they had one room left. I quickly reserved the last room or so I thought.
As I arrived to the Hotel in the early evening, no one was at the front desk. I rang the bell and was greeted by a young woman with curly blond hair. Again to my surprise my name was not on the list of arrivals and as I explained the situation she said something along the line of, «Oh my manager left me this note, saying she misunderstood your request and thought you wanted to book for another day — do you want to read the note?». She suggested I stay at the Ramada a couple of blocks away and only gave me the Ramada’s phone number when I asked for it, but was unable to provide me with their address. At this point, I was getting upset; the lack of customer service and attention to detail was infuriating.
After that scene, I decided to step outside, call Expedia, and find out what happened (and of course get a full refund). Expedia apologized, refund my money, and gave me a $ 50 credit towards my next booking. While on hold with Expedia, my friends told me that when the arrived the previous night, The Hotel did not have their reservations on file either — yet they were able to rebook the last four rooms and had told the front desk on Friday that their other friend (me) was arriving the next morning and made sure to have him reserve me a room at that time. When we questioned the other employee at the desk about that, he told me that his manager came in and erased my reservation. They do not have a computer database, rather a book and a pencil. I do want to note that during the time I was on the phone with Expedia, the front desk agent and the other employee thought it would be appropriate to step outside (right next to me) and share a cigarette. I have worked at two hotels and in no way would that have ever been okay with my management.
I did call The Hotel Strasburg, this morning (the Monday after my return) and Barbara answered the phone. I kindly let her know that I was displeased with how things were handled this past weekend and thought she would want to know how unapologetic I thought her staff was. While Barbara did apologize, she also rushed me off the phone and told me someone else would call me back to talk about this later; that was a few hours ago. I feel very disappointed with how I was treated by The Hotel Strasburg, but in the end I am glad I did not stay there. My friends did get a room there and I was not impressed (plus the place is haunted — google is :/​). The Ramada Inn down the road was a much better stay and Connie at their front desk was the sweetest! I hope my experience will help someone in the future. Thank you.

I really did try to love this place. I do enjoy «Olé time», unique places that are hard to forget. The Strasburg was, indeed, one of those but did leave something to be desired. I think Robert E. Lee may have slept there and they have not done much to maintain it since. Kind of reminded me of your Great Aunt Tilley’s house 20 years after the Great Uncle has passed. Still, if you are even a little bit adventurous and are tired of the chains I would highly recommend that you give the Olé Strasburg a try. You will not forget the experience
I concur with the other reviewers that liked the staff. Every one of them was friendly, helpful and courteous. Even when off duty.
I would suggest to the reviewers that graded four and five stars that you visit the Mt Washington Hotel or the Mountain View Grand Resort both in New Hampshire. They are both similar in age and are truly worth 5 stars
Strasburg Pub Probably not much going on in Strasmore on a Friday night, because the place was packed. The food was decent. Prices Ok. Probably better off sticking to beer or simple mixed drinks because the wine was lacking, and the bartender /​waiter, while very attentive did not seemed highly skilled. The ambiance was worn and dilapidated. That doesn’t make it bad, just not the 4 Seasons

Walking into the warm and cozy hotel lobby from the big flakes of snow falling from the sky and being greeted by 3 friendly staff members makes for a memorable lunch! I’ve brought my boyfriend here for his birthday as well as out-​of-​town family dinners and they were so accommodating each time. The food is tasty and has German, traditional American, and Italian fares to choose from. I ventured here alone to enjoy a wonderful lunch of French Onion soup, house Chicken Pot Pie, and a Shirley Temple while sitting in a toasty bar watching the snow fall. They have a full bar and TVs to watch sports on.

Having been to this restaurant many, many times, I expected exemplary service and outstanding food. This experience changed all that so much so that I will never return. As a party of 15, we made a reservation over a month in advance, asking for a private room. When we arrived we were seated at three separate tables. When we expressed our disappointment, the waitress «Pat» grabbed my shoulder and stated that «we could complain online». When I asked her to please not touch me, she skulked away exclaiming under her breath that she’d come back to our table when I cooled down. We would have left right then and there if we hadn’t had such a large group, including an infant and an elderly man in a wheel chair in our group. From then on, she passive aggressively took our orders and never refilled our drinks. Three different meals were served incorrectly and the food arrived late and cold. The only reason this review is getting two stars is due to the previous occasions we’ve eaten there. Pat is simply the worst waitress I’ve ever had here.

We found this place on Expedia. It is very cute! The staff is so polite and attentive. The continental breakfast consists of fruit, bagels, cereal, coffee and juice. Great for a quick breakfast before you head out for the day. You can also order a hot breakfast, nothing fancy but well done and great prices. Would definitely stay and/​or eat here again.

This review is for the inn only
If you are coming for a upscale, refined experience look elsewhere. If you are looking for an authentic, quaint, and for lack of a better word CUTE little inn, BOOK a room!
The staff are friendly and believe in the mission of the inn to provide great service at a great price. We booked a two night stay but canceled the second night because of something that came up at 8pm that night. No ramada inn or hilton would let you cancel that second night. But they did.
Their only request was that I tell my friends about them. And I am keeping it.

Nice quaint hotel, dining room. Salmon was good. It would have been 3 star if in a big town. For a small town it was very good.

This place was wonderful!
First of all coming from Philadelphia the price of this hotel is a steal. I’d list it as $$.
So I was only here for a night. The location is great. Quick walk to antique stores and downtown. The hotel is absolutely adorable and quaint. I appreciated the charm. The bar in the hotel lobby was a perfect addition to my stay in the area. Everyone was friendly and the food was great.
That said, the hotel is old– don’t expect new bedspreads and new carpets. But everything is clean! The rooms and beds are on the smaller side. This isn’t necessarily a negative– just be prepared.
In summary, If i’m ever back in the area i’ll be returning to this charming place!

This place is literally a blast from the past. I didn’t stay here, I only had dinner, but the kitsch factor will bring people in, and the good food will bring them back.
If staying in Strasburg, it’s your best option.
More review and pics here!

Take a break from the big chains and enjoy a comfy antique filled small hotel with modern amenities.
while the hotel is Victorian era furnished, the service was modern and what you would expect from the region.
Slightly pricey, both hotel and resteraunt, I still felt taken care of, at least as much as I would have been at a more «traditional» establishment.
Good food options even for my peculiar tastes, and comfy bed, nice hot showers with good water pressure, and a freeze your @ss off A/​C, in a unique setting in a cool town I wish I had more time to explore
There’s always next trip!

Ive been coming here for close to fifteen years now, and they never disappoint. Dont be put off by the $$$$ that this place was given. Apparently the previous Unilocalers dont understand the rating system– there is no way that it costs over $ 60 per person. It may be a tad expensive for the area, but it is also higher quality than you will find in the Valley.
The place is Victorian and beautiful. Each room is decorated differently with antiques. You can walk through every room (and two separate houses of suites). The last I heard, practically every piece of furniture in the place, from the table where you had dinner, to the bed where you had sex, is for sale. The ownership has changed hands, so Im not sure if that is still the same.
There is a banquet facility that can accommodate weddings/​parties of more than 200 people. They also offer off premise catering. If you like ghost stories, stay here; its haunted. The Hotel used to be a private hospital in the early 1900’s. There’s tons of history here, and the surrounding area.
The food– Awesome, always.
For lunch, the chicken pot pie is A-​MAZING! Its topped with a delicious puffed pastry in an unconventional pot pie form.
The crab cakes are my favorite.
Vermicelli Strasburg is delish if you are in the mood for pasta with seafood, the Puttanessca is great for a pasta without pesci.
Now on Thursday’s, they have live music.
If you are traveling through, or in the vicinity and need a place to stay, this is it. You can get a room for the price of a chain, or even cheaper. Plus, you may just encounter a ghoul. I know I’ve personally experienced a few, unexplainable activities in my long tenure there. Ask for a haunted room and a see for yourself…

I love taking my bride to places that will make her feel like she’s a Very Important and Special person in my life. This was one of those places.
Wonderful atmosphere, service was a little slow but still good. The food was delicious and I must say, it’s one of those places you only visit a couple times because it is EXPENSIVE.