Bellacino’s Pizza & Grinders

This is the second time this has happened in a months time, which is why I’m leaving a review. Called in to order a pickup item, just a grinder. Told it will be 15 minutes. Drop off the family at the nearby ice cream place so they can get a cone while I pick up my dinner. Things are timed perfectly. I’m even a few minutes behind my pick up time when I arrive at the pick up window. Only to be told that they «forgot» to put my order in and it just went into the oven. Ugh. Exact same thing I was told a few weeks back. Except this time I do not have time to wait. Young man tells me it will be two minutes. Not sure how that’s possible if it «just went in.» So I say that if it really is two minutes I’ll wait. He ducks inside and talks to someone and comes back out stumbling over what to say but finally says it will be a few minutes. I can tell he isn’t confident in his «few minutes» comment. I tell him my ice cream predicament and he says Ice cream won’t melt that much. He obviously has had no experience with kids with cones on a warm, humid evening, I decline. He hands me back my money, ducks in the window and says to a girl «wow, what a…» And the window closes. I can imagine the rest of his sentence. Second time forgetting my order. Second time no apology. This time the young man was offended that I had a schedule to keep and couldn’t accommodate their mess up. Too bad, we order from here often. No more. My money is better spent elsewhere.

Took our family for our daughter’s birthday over the weekend. Stick to the pizza and grinders. The chicken Alfredo was a bland cream sauce with chewy chicken that did not seem to be 100% real chicken, the Greek salad was iceberg lettuce (and not even the green leaves, all of it was the white inside layers) and the «chicken» was the same tasteless chewy chicken pieces /​parts that was in the alfredo, more onions than anything else. The ones that ordered pizza and grinders said theirs was good. Oh well. Live and learn.

This place is the best. .got to go for the grinders they are the best! Staff is awesome and gray choices of beer

If I could, I would give NEGATIVE stars! I asked my server if I could read an ingredients label because I am celiac and require gluten free foods. He came back saying he spoke to the owner and «there are no labels» even though they don’t make any of the food themselves.
Since I could eat nothing there and the rest of my party was ordering, I said I was just going to order a gluten free pizza from the Pizza Hut across the street.
The owner then came out and told me she would not allow it. I argued that my entire party of 8 was buying food and drinks, so we would give her plenty of business.
When I asked her why I couldn’t see a label she reiterated there were none. I said, «I am sure the health department requires you to have that information available upon request. She still refused and the questioned my celiac disease!
She was RUDE AND INTRUSIVE!
If she were any kind of business woman, she would have simply apologized for being unable to accommodate me and offered to cover the cost of my drink.
HORRIBLE EXPERIENCE!

Their web site says open til 10. I call at 9:20 to order, and they say «We close at 9 for the winter.» People don’t get hungry at night in the winter? Their way of «serving the community» I guess. Nice.

DELICIOUS!
My family and I went to Bellacino’s last month when a few of my nieces and nephews were in town for the weekend. I am pretty particular with restaurants and rarely am I «WOWed» with the food. We had a very nice server take our order and bring it to our table and even box up some extras and keep them warm for us, too. We ordered a variety of food and everyone seemed pleased. I ordered the «White Pizza» and it was, by far, the best I have ever had. It had ricotta cheese, mozzarella cheese, fresh tomatoes and garlic sauce and was absolutely mouth-​wateringly delicious. I will DEFINITELY go back for more. :) Mmmmmm!

Great sliders, the chicken bacon ranch is amazing! Pizza is pretty good, red sauce is okay. Have only been there for lunch but definitely been good every time I have been there. The staff is friendly and the food comes out quickly!

Absolutely our favorite pizza. All fresh ingredients. Love the crust and sause. Wish I lived closer. Grinders are great too, but end up mostly with the pizza because I just can’t pass up the pizza. Very friendly service. Try it, you’ll like it!

I have eaten here 2 times since moving to the area a little over a month ago. I have yet to be disappointed. So far I have had the cheese ravioli and the pizza and I wasn’t let down. The pizza is even good cold, which I am pretty picky about. My only complaint is the price. It’s a little steep for pizza.

A good, solid grinder. I like how they use ciabatta as the bread portion of the grinder. Atmosphere is kinda sports bar-​ey. Nothing that’ll change your life here, but very good for an informal weekday lunch or dinner!

I only rated it two stars because I have no idea how the food is since they only deliver to businesses with orders in excess of $ 40. I don’t think this qualifies a business to advertise delivery services on Unilocal,they’re a carry out or dine-​in establishment for the average consumer.
Due to the poor business model and my personal eating habits, It’s pretty likely that I will never end up spending any money here. And that sucks, as I like to support local when I can.
I will mention that the guy who answered the phone was nice. He seemed genuinely apologetic about the owners crap business model. That’s the only positive I have for this place, thus far. His professionalism earned these guys the second star.

I’ve been going here for a few years.
A pretty nice place. Decent grinders and good pizza. We always get fried pickles too. A good variety for going out with the family.
Good for groups and taking the team out after a game. Very accommodating.
Have used the catering as well — worked out great.
Beer selection isn’t huge, but I (beer snob) can always find 1 or 2 beers that are good. Lately they have had local craft beer on tap — super!
One wish — I wish they had better wings — I guess I’m a wing snob too.

We are here today for my birthday and everything was great. We got seated very quickly and had a very friendly waitress named Lucy. Our food was amazing! We had pretzel bites which were the best I’ve ever had. I only wish we got more. Get them with pizza sauce! My husband and I both had salads. Very fresh and yummy! My Italian dressing was awesome. Then my son and I each had an 8in pizza. Very filling! I finished mine but he now has some for lunch tomorrow. My husband had a sub and he really enjoyed it. We will certainly be back. Very impressed with this place.

Went in and was seated at a dirty table. Silverware was also dirty. Asked sever if we could get some one to clean table and she was just like do you want to move to table behind you. I said ok and it was dirty too. Looked at a third option and that table was dirty too. Before we could say anything server was gone. She seemed to care less. I saw two other young ladies rolling silverware in front and they looked but didn’t care either. Horrible service and poor cleanliness. I probably will never return if this is how your place is run.

Second time here.
I decided on the large taco salad. Your presentation was good and it tasted great until I uncovered the meat on the salad was burnt. It’s as if it was sitting in a pan and not stirred all day. Very disappointing.

Best Pizza in the area. Great beers too! Staff is always friendly. And they have a whole wheat crust! I love you Bellacinos!!!

We got the Friday special (one large one-​topping pizza, one 18″ grinder, one order of cheesy garlic bread for $ 24.99) to go, and were very pleased. It was a good value. More than enough food for 5 people. The food was pretty good, too. The pizza had lots of cheese, and they sliced the meatballs to make the sub easier to eat (I’ve never seen that done before, but it’s a pretty good idea!).
I’d say value is the best thing they’ve got going here. The food was fine, but not exceptional, and the service was adequate if not exactly friendly.

This is the email I just wrote to Bellacinos. Decide for yourself if the mediocre food is worth the awful service:
«I’m writing to tell you that your restaurant’s service is incredibly awful. The last time I came to pick up a to go order about a month ago, I waited at the window for almost 10 minutes trying to flag someone down inside. After honking a few times, no one came to the window. I then pulled into a parking space and came in. After waiting by the register for another 5 minutes (while seeing my food sit on the metal rack behind the counter) someone finally came. My food was cold by the time I arrived at home.
And today (10 minutes ago) — I called to make a pick-​up order. I was put on hold and guess what? No one ever came back to take my order. I waited for 5 minutes and then gave up.
It is clear that the bums you hire don’t care customer service, so my family will not be patronizing your restaurant again.
Also, you will be able to find the above letter on Unilocal in about 10 minutes.
Have a fantastic day. »

Strange sports bar with a drive up to go window… lots of TV coverage and a small full bar… order at the counter… self serve soda… servers bring your food to the table… odd… but it worked for lunch.
They have a different food special every day… and after 9 pm… and a different drink special every day… and a beer tasting dinner next month.
A back room full of arcade video games… but not someplace I would call good for kids on game day… the advertising and signs seem more hard core bar… once football season starts again we will definitely check it out again.
Mac and cheese bites were really cheesy and really creamy… but very flat and sort of greasy… we would have them again for sure… just wish there were extra napkins at the table to blot them off.
There is a wheat crust option… the regular crust was tasty on the outer edge… but didn’t cook all the way through in the center… even though the bottom was nice and brown… it was still chewy… but gummy too… we would try this again… but wouldn’t call it a favorite.
The large sandwich is 18 inches long? The list of salads (and salad dressings) is expansive… they have online ordering?
All good reasons to try them again… and give take out a try… just wish I could shake the odd feeling when we were there.

I’ve only been here for lunch and loved it. Seat yourself on slow days, order from a counter, but they brought our food to us when it was done. Clean and neat and even a game are for kids. KIDS EAT FREE ON WEDNESDAYS so I really enjoy that, since I have 2 hungry boys. Fast, friendly service.