Autozone

I would rather go to the dentist and have a Pap smear done at the same time than deal with my car. Yes, I’m lame.
So, I put off getting new windshield wipers to the LAST minute. And it was with great trepidation that I set foot in an auto parts store but WOW: what a great experience.
A nice woman behind the counter made eye contact and greeted me as I walked in. She came around from behind the counter and SHOWED me where the wipers were… and then she INSTALLED THEM in about 2 seconds. All the while she was friendly and professional.
I wish I could give this place six stars!

Wanted to write this Auto Zone a 5-​star review so was not surprised to see that it already has plenty of 5-​star reviews! I have called and stopped into this Auto Zone multiple times in the last few weeks for various car issues. I mirror everyone elses comments here — everyone was super helpful, knowledgeable and friendly. It’s one of the best Auto Zone’s I’ve ever been to!
I also sent my fiancé there and he said the same thing, nothing but great experiences — thank staff for being so great!

This place used to be Napa — ages ago. So, it’s nice that it’s still an auto-​parts store so I always know where to go.
I went here last night — I needed a new bulb for my burned out headlight. I had already done my research and printed out the model I wanted.
I went in last night and it wasn’t busy. It’s never busy. Are auto-​parts stores ever «busy»?
I told the young kid behind the counter what I needed and he was impressed I had printed out just what I wanted. He literally leaped up to help me. Maybe he was bored? His name was Tim and boy, was he passionate about light bulbs for car headlights! Strange, but helpful.
He upsold me. That never happens. He was describing all the different types of light bulbs and there were these new «eco-​friendly» ones that use less energy, work brighter, last longer, and solve world hunger just by buying them. They weren’t much more than what i wanted so I got’em. This guy Tim was so excited because he had always wanted to see how these new bulbs worked — after he rang me up — he came outside with me to my car and installed the bulb! Who does that anymore? Kids today working at places usually SUCK. But this was like something straight outta 1953 with the «sir» to go along with it! I thought it was awesome. That kid kicked butt and I am excited to go back to the store the next time I need some kinda random auto piece.
Come to thing of it, that light by my shifter has been burned out for ages…

Really friendly, helpful staff. I only had to get a new wiper blade but was extremely thankful and impressed that the woman who helped me went out — in the rain — and replaced the blade for me while I paid.
It was cool that nobody made me feel like a stupid girl while I was there.

I was relieved to have two terrific women working at Autozone. Kassandra and Nicky are awesome. I dread the idea of fixing anything on my car — not only did they make it fun, they went out of their way to help. Nicky is the super nice chick with a crew cut and tattoos. And Kassandra is the bubbly little number with a killer smile.
We talked about the size of hoses, clamps, and we talked about how it’s horrible to hold something that big and have hot liquid squirt your face.
In a few mintues, I actually replaced the old, leaking radiator hose by myself. I had to give myself a pat on the back. Yeah, for some guys, it’s not a huge deal and sometimes I wish I was a guy’s guy. My roommate Bill is like that. He mows the lawn, shovels the snow, and fixes all that’s broken. I cook, clean, and keep the house nicely decorated.
But what a liberating feeling to be self-​sufficient. I guess it was a good thing that my mechanic was booked because I decided to move bravely forward, ruin my manicure, fix the radiator, and save a little money along the way.