Jiffy Lube

As soon as I pulled up, I was kindly greeted by Aly. They immediately asked me what I needed and showed me to the waiting area where refreshments were available at no cost. They let me know the wait was going to be about 30 minutes before my car would be seen. Which is wayyy better than waiting 2 hours. I decided to walk around the plaza across the street and so Aly promptly assisted me in getting my papers ready before I left. I’ve had an extremely bad experience at Midas before, but because Aly made me feel comfortable enough I do not doubt the service one bit. I will surely come back to this particular location just because of the service!

Had a terrible experience there today. I am going back tomorrow to try and get things figured out, but it’s not looking good.

Good guys here always come in here for a top off and oil changes. Got here at 5:58 2 min before they close the guys still pulled the suburban in and topped off all the fluids. Needed to make sure everything was good for my trip out of state.

So Sunday we took my car to Jiffy Lube for an oil change. And then they proceeded to come out and tell me that we needed about $ 2500 in car repair items. I asked them to print it all out so that we could review it. Of course I wasn’t going to let them do the work. I then contacted our very trustworthy mechanic and made an appointment to take it in yesterday to have him review everything. So after he reviewed everything they had said and looked my entire car over, there was only $ 500 in repairs to be done. And 90% of what they said was not any issue at all!!! and the 2 items that Jiffy said needed to be done and our mechanic did them for ½ of what Jiffy’s price would have been!!!
So don’t do anything at Jiffy Lube other than have your oil changed. And if anybody needs a really reliable trustworthy mechanic, let me know our mechanic is in Lodi and he is awesome!

I went today to see how much spark plugs would cost for my car. After they checked it they tried to charge me for 8 when i only needed 4. I didnt understand why. Maybe because im a girl? But okay. Never going back there again

I came in without an app and my car an absolute mess. I hadn’t driven it in over a year. They changed my oil and air filter and had me out in 40 mins with a line! Not to mention they offer you bottled water or coffee when you walk in. I’ll definitely be back again!

I’m not a car person so was very nervous to go here by myself since my dad usually does my oil changes for me, but when I went there they were super sweet! I told them it was my first time and they all welcomed me and guided me the whole way. The guy who told me the status of my car was J.D. and he was really cool! He was easy to talk to, friendly, and made it a lot easier for me to ask questions and everything. He was there from the beginning all the way to the moment I got back into my car. Everybody here was really helpful and they honestly made it a comfortable environment. Definitely going to go back here for my oil changes! I can’t thank them enough!

I was out looking for work yesterday & realized just how over due I was on an oil change. I started looking for signs advertising cheap oil changes. Having an automotive background I know the costs and the 1^st 3 places I went ranged from $ 40 — $ 50 for an oil change. I went home & jumped online & found Jiffy Lube on W. Hammer lane Stockton. I had a great Exp. They did try to upsell me but there was little pressure. I paid a little over $ 30 and was out in less time than forecast. The only thing I was displeased about was when I originally called I was told a 15 minute wait. Upon arrival that jumped to 50 mins but as stated, I was out in about 30mins. There was no arm twisting to do further repairs & now I can stop at any Jiffy Lube & get my fluids checked & serviced nation wide. I will use Jiffy Lube from now on due to the level of service & the way reasonable charges for the service you receieve.
THANKS JIFFY LUBE FOR KEEPING ME FROM GETTING DIRTY & HAVING 5 USED QUARTS OF OIL TO DISGARD.

Quick service! Took less than 20 min to get my car an oil change. The oil change for synthetic oil was $ 59.95, and they also changed my filter. The workers here are very nice and know their stuff. Inside, they also have free coffee and little water bottles. I used the Unilocal Check-​in discount and was able to save $ 10 on my oil change! This jiffy lube is right next to Costco, so if you have some waiting time, you can just walk on over to Costco. Will definitely be coming back here!

If I could give no stars I would.
so my girl was having problems with pulleys in her car making loud noises she decided to go there instead of where I suggested she go (I was right) they diagnosed the problem as an alternator and gave a quote of 600.00 plus dollars the attendant went as far as showing her the discoloration on the alternator I call bullcrap. On the Business Jiffy Lube and your terrible practice of up selling your services I got all 5 of the pulleys replaced at less than 200.00 shame on you and your employees

Went to jiffy for an oil change… of course they have to. tell you.all of the things that are wrong. So I also have my radiator flushed… not a. problem, until I. ask for my tires to be rotated. The guy broke one of the studs, on my tire. He said they were on too tight. I think he had his tool in backwards, and tightened it himself… They said it was my fault, therefore I had to pay… eight hours and 350 dollars later… helI, didn’t even get my car cleaned, and they failed to. tell me my brake lights weren’t working… Never again

My go to for basic maintenance! These guys/​gals are always quick to greet you, excellent customer services and try to get you in and out of there asap. Awesome that they vacuum your car while someone else working on it!
Been here four times now and always on par to the last visit!

Great customer service nice friendly and efficient. I never had to wait no more than 30 minutes and their staff is always smiling and they always know what they are doing!

Excellent customer service. They were thorough with oil change, inspecting fluids and air filter for my 2002 Ford Econoline passenger van. James was very helpful along with the other staff to get the job done in a timely manner. Thank you!

So convenient! Pulled in here after work and was serviced right away.
Hugo was very helpful explaining all the pricing and assisting in oil selection. Got a new jug of oil put in the olé beater, a fresh air filter and a light bulb swap for a very reasonable amount. (Helped that I used the $ 10 off Unilocal promo). What really blew me away though was the speed and the availability.
There were a couple other items that came up that require more time and possibly ordering of parts. Hugo was so helpful and said that they could help me out by letting me get hear items serviced during my work hours. They could drop me off at work and pick me up. AMAZING. I never have time– let alone time for car maintenance…
Been to many, many Jiffy Lubes in my life and this one definitely out shines the others!

Quick, friendly, competent service. A full oil change with synthetic oil and new filters will run ~$ 150. We used the Unilocal 15% discount. I normally hate these type of chains and their up sell strategies, but this good experience may start to change my mind.

I would like to comment on my HORRIBLE experience I’ve had at this location. I’ve been to other Jiffy Lube locations before, but this one is by far the worst and most unprofessional.
I paid for an oil change and for both front windshield wiper blades to get replaced. There was nothing wrong with the oil change, but the wiper blades were never replaced, despite the fact that I paid for them.
I came back the next day to get my money back for the wiper blades. This is a waste of my time, for their mistake. When I told the representative of the mistake, not even an apology. I had to tell him multiple times that I wanted my money back.
When he finally agreed to give me my money back, he tried to short change me! He tried to give me only the value of the blades and not accounting for the tax that was charged on the blades. When I explained this to him, he kept trying to convince me that the tax was part of the blades. Even though it literally says «tax» and the amount on my receipt.
I don’t know what kind of establishment they are trying to run here. I am incredibly disappointed and horrified by how they treat people here. Multiple mistakes and not even one apology, just attitude especially after he realized that he was SO wrong about the amount of money they were trying to give me back for the blades.

The person who opened the door for me as I arrived was extremely kind. After that, I dealt with the customer service person at the desk. This person was a White male with a short haircut. This person did several things that made me feel uncomfortable.
1. Conversed with me as if he did not value my time. As we spoke, he looked around, rushed me, spoke for me, and a couple times even interrupted me.
2. He spoke quickly. As if to confuse me. While going over services I needed and services possible, he rushed me. I ended up paying for parts I either didn’t need, or was unsure if I needed it at all.
3. When I asked if something was mandatory, or recommended by the dealership, instead of saying yes or no politely, he responded in a painful way. He said, «Ohhh-​uhhhhhhhhhhh. No. The dealership recommends it.» He made me feel like I made a huge mistake.
4. I also told him that the last time I came to a jiffy lub, my oil cap was not tightened properly. On my way out, he did not go over things that were done, things for me to look out for, and gave me any comfort in my oil cap being put back properly this time.
If you’ve had a great experience there and you love your Costco discount, awesome. But I truly recommend that everyone compare prices with your actual dealership before coming here. Its always great to get a second or even third opinion. Your dealership may also have coupons available. Also, make sure they explain to you slowly and properly WHY something needs to be done. Guys like these also take advantage of women, and people who they perceive may not know much about cars.

Boyfriend and i took my car into jiffy lube today for an oil change and I’m new to this oil shop so was suprises when they exceeded my expectations. Got greeted and was offer free water and coffee! Definite WOW!!! The service adviser Alyssa is real knowledgable when it came to what my car needed as far as recommendation from the dealer. I will return again and will tell all my friends of the unforgettable service! Thank
You Alyssa and team! :D

Service is super friendly and fast here. Employees are always smiling and greet you immediately as soon as you drive up on the lot. Comfortable clean waiting room with cold water, coffee, cable TV, and magazines. Dennis the office manager is super helpful and professional. See pictures.
I get my Mercedes Benz E class service D (aka an oil change) at a fraction of the cost of the dealer. Unilocalers get discounts for checking in. Highly recommend to everyone.