B G and Son Auto Transport

I recently had my car towed by their company and the tow truck driver after looking under my vehicle two times towed my awd vehicle with a two wheel tow truck for a block before stopping and putting the rear tires on tow dollies. When I contacted the company and told them what happen and I was really upset I was told by the guy on the phone f*** you and was hung up on. I went to the company and filed a damage report, which I was told as soon as the owner came in I would get a call once he went over the report. After waiting a day I called back only to be told he was not there. The next day I called again and was told the same thing. After speaking to numerous employees from the business and them telling me he would be there in the morning I was told to call back or I would receive a call as soon as he went over the report. It’s been going on 4 days and I’ve yet to get a call back. They seem to be screening my calls and know when I call and tell me the same thing he isn’t in yet. I have been very patient with the company yet they haven’t honored there word. I was told by the driver he would come pick my vehicle up and take it to their mechanic to be assessed for damages caused and they never showed up. I am currently not working and my only transportation is my car they messed up. I filed all the paper work they needed and they will not get back to me. My car is currently sitting in my garage since the day they towed it and can’t go out and find work or take care of my business. What’s worse is my car clearly says on both driver and passenger side it’s an awd vehicle. The person who towed my car admitted that he towed it a full block before stopping to put it on the dollies, not because he realized it was awd but because it was to low and he didn’t want to drag the exhaust. Which means he would have still towed my car for about 3 miles incorrectly had my car not been as low as it was. They charged us 250 dollars for having my car for only 2 hours and they will not honor their word and fix my cars transmission nor take it to their mechanic to be checked. They are only interested in taking people’s money and when they damage your vehicle they will not pay to have it fixed until they are ready. They have no compassion for anyone’s time or how they effect your life not having transportation. I now have to take my car to a shop have them assess the damage and take them to small claims court and get my car fixed that way. Don’t do business with them they do not pay attention to what they are doing and try to move to fast. When I called them this last time I was hung up on when I told them I was going to have the car towed myself and have the damage assessed myself. I now don’t have a car to get around until i take legal action and have the problem fixed. Which means my car is going to be down for a long time while I go through the legal process. If you don’t want the same thing to happen to you I suggest you go to another tow company.

My car got stolen. Police called last night informing it’s been towed by these guys yesterday. First thing this morning I went there. They claimed the car was towed couple days ago and wanted a payment of $ 350. The car is only work $ 1500 due to its condition. I don’t have that kind of money. I have filed police report for stolen vehicle so it shouldn’t even be that much. I’m just going to leave the car there because I can’t afford it.

V C Section 22 500.1 Additional Prohibited Stopping Standing or Parking Fire Lane
Additional Prohibited Stopping, Standing, or Parking: Fire Lane
22 500.1. In addition to Section 22 500, no person shall stop, park, or leave standing any vehicle, whether attended or unattended, except when necessary to avoid conflict with other traffic or in compliance with the directions of a peace officer or official traffic control device along the edge of any highway, at any curb, or in any location in a publicly or privately owned or operated off-​street parking facility, designated as a fire lane by the fire department or fire district with jurisdiction over the area in which the place is located.
The designation shall be indicated (1) by a sign posted immediately adjacent to, and visible from, the designated place clearly stating in letters not less than one inch in height that the place is a fire lane, (2) by outlining or painting the place in red and, in contrasting color, marking the place with the words «FIRE LANE», which are clearly visible from a vehicle, or (3) by a red curb or red paint on the edge of the roadway upon which is clearly marked the words «FIRE LANE

The owner of this company is a complete jerk… If i could give them no star I would, they definitely are not willing to negotiate or work with you. No compassion strictly money driven. DO NOT USE THIS COMPANY FOR AUTO TRANSPORT

These guys are horrible. I had parked my car in front of my apartment to grab somethings for work as I was about to head out. The curb is painted red, but people in the apartment complex do it all the time, and my trip to my apartment was no more than 5 minutes. On my way back out I notice me car being towed.
I ran down to chase them, luckily they stopped. These two workers walk out immediately like they’re about to jump me and demand $ 100 in cash for me to release the car. I’m try to make my case as I was running late for work. They won’t budge, unless I have $ 100. I tell them I have $ 80 right now, they’re firm on $ 100. I told them if they can give me time I’ll walk to my moms (who lives in the same apartment complex, less than a minute away) and get the extra $ 20. They said OK. I go to my mom’s to get the money, and from my mom’s apartment window, I noticed these guys had already taken off.
WTF. I missed work, now I have to go to the lot tomorrow morning and pay $ 238!!! I know I shouldn’t have parked on the red curb, but our apartment is low key, everyone else here does it. And these extremely rude workers don’t have the decency to wait, even though we had made an agreement. These guys are a joke. Please beware.

I lost my keys and was unable to find a towing company that could tow my AWD car. Within 15 minutes they had arrived and were able to use a «special» tow tool to move my car, that three other companies did not have. The driver was both friendly and knowledgable! Will call them IF I ever need help again.

Employees of this business are completely unprofessional and hostile. There is no need to hang up on a customer in mid sentence or for the tow driver to not provide information about where a car is being towed, he didn’t even provide a phone number, name of business, or address. His claims were he was in a time crunch because of his boss. If you have time to say your in a time crunch you can spout off an address. How hard is it to hand someone a business card? I only knew his name because it was on his shirt. His claims are that it is on the side of the tow truck. Which let’s face it, if your car is getting towed you are not going to pay attention to the truck… Just to your car getting pulled away.
Do not use this company. I am a very level headed individual, but this company doesn’t care about helping people when they have car problems. They only care about the $$$ they will get and are overly rude for the entire process.

The idiots that run this place are useless crooks that have no regards for anyone or anything… Worst ever! Lawsuit for unjust charges should be looked into… $ 300 to get a car out! Fucking robbery! Im a college student and have no way of coming up with that realistically…