Kiddco Plumbing, Inc

Bobby arrived within the designated appointment window, and was courteous and professional from the outset. The initial job (line check and faucet installation) turned into a much bigger ordeal after one of the sink angle stop valves failed during testing. Bobby kept his cool and got the situation under control; the outcome could have been much worse (significant flooding) with a less experienced plumber. Bobby worked steadily and methodically to resolve all of the new and outstanding issues, and walked me through each repair. At the end of the repair/​installation, Bobby made sure I was satisfied with the work before packing up his gear and heading out. I thought the final price was fair given the scope and quality of services performed. I have confidence that Kiddco will stand behind their work, and I appreciated the company sending out a plumber that was already familiar with my condo building.

Corey from Kiddco came out today and did an awesome job diagnosing my ‘pulsating water’ noise problem. I was told it was probably the pressure reducing valve (PRV) causing this problem, but needed an expert to provide insight. Corey did just as he did, not only did he confirm the PRV needed to be replaced, but he also added the fact that I needed to add a water expansion tank, which was something I was already thinking to have installed. Corey was honest, provided a breakdown of the costs and answered all my questions with detail. Thank you Kiddco! You’ve made this customer happy!

The technician was on time and very knowledgeable. I would recommend this service to everyone.

We live in California but own a condo in Fairfax. We had an issue with a toilet which was not flushing well anymore and needed to be replaced. The HOA advised us to call Kiddco because they have done quite a bit of business in the complex. Of course this made me skeptical but I decided to book an appointment and see what kind of price they quoted me.
The initial appointment a serviceman came to the condo and told us we should buy a new toilet ASAP. He quoted us a dollar amount I thought we could improve upon. So I had a toilet delivered from Lowe’s and then asked Kiddco to install it. Well the toilet was about an inch too high for the bathroom.
Kiddco took the toilet from Lowe’s back to the store and bought a new one for us! Then they installed it and it all works. I was amazed they went out of their way to help us out from across the country. They gave us a really fair price for all of the extra work that they did and even knocked off a few dollars.
It is not often we find honest, hard-​working businessmen like this anymore. I highly recommend using Kiddco for plumbing needs!

Unethical company with shady billing practices. My husband (then boyfriend) lived in a condo community several years ago. We were replacing the tiles in the bathroom floor and we had to remove the toilet. Unfortunately, when the toilet was put back, it wasn’t put on right. About a cup of water spilled in the unit below and the tenants called for a plumber. The plumber came to our unit and quickly diagnosed that the wax ring needed to be replaced. He had a spare in his truck and he was gone within 30 min. Imagine to our surprise when the bill came for FOUR hours.
Since the bill came from the condo community, we tried fighting it through them. We were told that the company must charge travel time. Yeah, from sterling to reston, we were charged 3+ hours of travel time. Absolutely ridiculous.

I had a terrible experience, I asked Kiddco to come out and fix a supply valve. They upsold me and told me I better change both which made sense at the time. At the time of the appointment I called to check the progress, the plumber had already left in 30 min. I ended up getting charged 1 hour labor for work that I did not agree to plus materials that I did not approve. To make things worse, I tried to get this resolved with Kiddco and their rep was awful. I tried to contact them in 4 separate emails over roughly 25 days and requested they respond with a solution via email which was never done. I don’t recommend this company for their misleading work or their poor customer service!

I had a plumbing emergency at 9pm on a Saturday Night. Andy was in my home within 20 minutes and easily and effectively repaired the damage. Great attitude and an honest plumber — what more could you want? I’d give this place 10 stars if I could.

Called Kiddco yesterday because I needed both toilets in my apartment fixed ASAP. Jesse arrived bright and early this morning, got everything fixed in a timely fashion and was very personable. The last company I called gave me a song and dance about «needing to get parts» and their quote on the same fix came in about twenty dollars higher. Turns out this was an easy fix and Jesse made it happen without having to reschedule. Appreciate it!

Epic! A real life saver. Andy was our tech, very professional and punctual. If anyone has anything they need done you need to call them.

Kiddco is a great plumbing company with good emergency response service at all hours. They are capable of handling ANY plumbing problems that a house or condo might have.
Like most plumbers they are expensive, however they still remain competitively priced compared to other big box plumbing companies.
I recommend Kiddco for any plumbing services that you need.