Patriot Plumbing Heating & A/C

Heat went out the day before Thanksgiving. A friend recommended this company. I did need to wait till the day after Thanksgiving but they did answer the phone. The lady that answered the call was genuinely concerned and eagerly wanted to assist in our misfortune. The technician came out to the house as promised that same day and did take care of our home by wearing the protective booties. We were quoted a price and given the hoopla of buying a membership to get a seemingly better discount off of this service. Since the issue was not immediately able to be we were told someone will call us when part was obtained. We did sign up for the membership to give it a try. Hope this goes well over the next year. Overall I gave 4 stars rather than 5 because I wish there was transparency in the cost of repairs. Our system was still under a parts warranty and it was not clear if we got charged for a part or not and we supposedly got a discount from the purchase of the membership. This is perhaps standard in the industry but the service was friendly and seemed personal. Look forward to the next year of care from this company.

My GO-​TO for all my HVAC/​plumbing needs! Locally owned and operated, Gary and his team are knowledgeable and professional. Definitely recommend Patriot for emergency and preventative maintenance contracts on all your systems.