Dulles Airport Transportation

As a previous posted said Dulles needs to improve. The situation for long term parking is horrible. I am seriously looking to change airports a Regan National is about the same distance. Shuttle service is a joke. I use United for travel and since Dulles operations seems disinterested in fixing the problem, I am looking at changing airlines and airports. In todays day and age to have no organization is bordering on plain old disrespectful to everyone.
A negative number would be more appropriate in this case. No wonder Dulles is seeing a drop in patronage

If I could give negative stars I would. These guys kept me waiting for an hour outside in the cold while they sent two taxis that never arrived. The first one just mysteriously never arrived, and the dispatcher apologized. The second driver decided to pick somebody else up instead. A third guy finally showed up an hour later and then tried to charge me $ 20 for an $ 8 ride — he didn’t have a meter. Avoid this company like the plague!

Worst taxi service ever. They hire the most incompetent contractors anywhere. My first experience with them in September, the guy was late, got lost finding my place because he said his GPS was broke. When he called me, he sounded drunk, I could not understand a word of what he was saying. I soon realized he wasn’t drunk, but fella, if you’re going to deal with the public on a daily basis, you need to learn to at least have a rudimentary knowledge of the language. At the end of the trip, I found out that he hadn’t even been running the meter! What a mess.
I decided to give them a second chance 2 weeks ago. I could at least understand this guy but when we arrived at the airport, I told him I wanted to pay by credit card. Well, this really put a monkey wrench into his routine. After a couple minutes, he managed to find his 70’s era mechanical credit card slider. It took a couple minutes after that to complete the transaction but I was so frustrated by his incompetence that I took a couple bucks off his tip, with the parting words, «It would have been more… get a magnetic card reader… Join the 21^st century, ferchrissakes!» Bottom line, sorry, but there’s no excuse for ANY taxi service serving Dulles Airport/​N. Virginia area in November 2013 to NOT have a magnetic credit card reader!
Two strikes and yer out, Dulles Taxi! I’ll be taking my business elsewhere.
If there was a way to give them negative stars, I would. I can’t remember when I have felt this negative about an area business.
AVOID THEM!!!