Best Western Dulles Airport Inn

Stayed overnight before flight and was wonderfully surprised. Didn’t expect anything good. Room immaculate, hardwood floors instead of carpeting in room, picnic area in the wooded area, nice choice of available food and snacks to purchase for in room microwave and shuttle to airport at 4 am! Good place and nice price. Cheapest in area.

Great stay. Came in late after a long flight and couldn’t be happier. James at the front desk is the man. He was great to us, answered all of our questions and was just awesome. Not a lot of places have service like that. The room was clean and the beds were comfy. Got a good night sleep. We didn’t expect breakfast and it was perfect for what we needed. Thanks to every one at Best Western!

If I were to visit Washington DC again, I would book again this place. The room was clean. The breakfast, business center and fitness club are included. It is cool there was the option to listen to Spanish-​speaking TV while running on the treadmill.
The receptionists were friendly.
It was free and easy to park.
The only point of improvement was that a printer wasn’t working in the business center.

Nettes kleines Motel in Flughafennähe, aber trotzdem ruhig gelegen! Saubere und schön eingerichtete Zimmer mit Kingsize Bett, Couch, Flatscreen und Schreibtisch! Gute Internetverbindung! Einziger Minuspunkt: Das im Preis mit inbegriffene Frühstück! Daher nur 4 von 5 Sternen!

I stayed on April 17^th to April 19 2015. I booked online based on the pictures and the price. I must say that I am impressed and happy I stayed there.
I arrived at 5am even though my reservation was for 3pm on the 17^th. I was afraid that I would be turned away and told I would have to wait to check in. The clerk on duty was James and he was totally awesome! James was able to check me in a little earlier. He was very helpful and provided me with a nice room. The only thing was they didn’t have king sized beds available but he told me to come back around 2pm and I should have no problem getting a king size bed room. Carlos was at the desk at that time and he provided me with a king size bed room.
The rooms were nice and clean. I didn’t have any issues with the room. They also serve a decent breakfast in the morning. I use the free shuttle that they provide to get me back and forth to the airport. And also to get to the city. The shuttle doesn’t actually take you to the city but it does take you to the metro which takes you into the city.
All in all if I had to go to DC again, I would definitely stay at this Best Western. All of the staff was helpful and polite. Really made my stay enjoyable.

4 Stars — Given this rating due to friendly and unexpected helpful front desk staff! Carlos was amazingly helpful.
Good value for the money.
Great location in proximity to Dulles Airport. Decent restaurant next door at Holiday Inn. Comfortable room, clean no frills but fine for what we needed.
Shuttle to airport convenient and shuttle driver also very nice. Parking at hotel long term also a great extra.
All in all we would recommend if you need to stay near to airport a very good choice of hotel.

0 stars if I could. Terrible service. Requested a nonsmoking free room a week in advance as a family member had smoke induced asthma. Then once again the afternoon before check in. They did not follow through, called us at dinner time saying they only have smoking rooms, had to cancel and look for a different place at 11 pm. Do not recommend, STAY AWAY!!!

It was ok. The staff seemed annoyed even though it was the inauguration what do u expect. It’s going to be busy. Microwave cut off during cooking. Hotel could use some updating. But overall it was a good stay for that weekend.

A decent hotel, but a bit hard to find in the dark, with tiny signage. The hotel was otherwise find for our purposes– resting after a transatlantic flight from Germany. The usual amenities were available and there was a decent restaurant close by in another hotel with a good breakfast buffet. The place is convenient to Dulles Airport, but for visiting DC, it’s a bit far our in the country. We didn’t see or get bit by any bed bugs as another reviewer reported. the staff was pleasant efficient and helpful.

I just got back from a DC trip and stayed here during that visit. I thought the room was clean and comfortable, the staff was friendly and helpful and the breakfast was a fantastic plus to our visit. The complimentary shuttle conveniently took us to the aiport where we caught the Metrobus into DC and picked us up with a simple phone call. We also used the complimentary evening shuttle service to go to the local mall to have dinner at the Cheesecake Factory. All in all, this was a great value!

Ugh, drove hours from Chincoteague today to arrive at the Best Western Dulles Airport Hotel.
Nice staff, quick and friendly front desk processing!
Walked into the non-​smoking room to that SPECIAL hotel smell – where they have sprayed some sort of «cleaner» to cover the smoke smell, so what you get is that SPECIAL smell of cleaner+cigarette that just makes you want to turn around and go to one of the hotels next door.
The advertised microwave and fridge are located under the sink, hardly easy to get too,.
And strangest of all, we have mini-​pillows on a Kingsized bed, I don’t mean that we got double bed sized pillows, I mean we got 4 couch sized throw pillows! Weird that is all I can say!
The ant crawling up the wall did not inspire confidence either. Although a search for the ant’s family and friends were not found, but it didn’t really matter, it made me feel like I needed to be on the lookout!
I would not recommend this hotel!

best thing about this place was BREAKFAST! other than that, i would not stay here.

Good shelter in a storm. I stayed here one night when I flew into Dulles and couldn’t get home because of a blizzard. It’s very near the airport, but much quieter than you expect airport hotels to be. Breakfast is very generous and filling. Room was clean and comfortable. Either the Best Western shuttle or the Holiday Inn Dulles shuttle will bring you here. Be careful, as there are many Holiday Inn shuttles that stop at Dulles but only one of them comes to this hotel. There is both wireless and wired Internet access, free and easy to use. I paid $ 75, the AARP rate, and it seemed like pretty good value.

Spent one night here on short notice after my flight was cancelled. Room was 159.00. I was very pleased with my stay and grateful for the extra services provided by this hotel for free including free airport shuttle to and from the airport, breakfast, internet (required a cable plug in which was too short a leash for the armchair), and a shuttle bus hourly in the evening to a nearby mall where I was dropped off at the restaurant of my choice for dinner and picked up an hour later. Other guests were shuttled to the grocery store or to other shops in the area. Despite proximity to the airport my room was very quiet. The bed was extremely comfortable and room was clean. The only negative would be poor TV reception. I would stay here again and agree with the previous posters that it was possible to walk about the area safely.

Stayed here bc it is close to Dulles airport. I arrived to the airport and called the hotel to let them know I was waiting outside. The shuttle came to pick me up within 2 mins of my call! Impressive. The shuttle driver was very nice and informative. I grilled him for all the goodies about transportation to dc and the surrounding area. I checked in about 35 mins later. All the personnel were extremely friendly and helpful. The room was clean and decent. The shower gel smelled good. I felt safe walking around outside when it was dark. I guess bc its in the middle of nowhere. They served a basic continental breakfast which I had to scarf down bc I didnt want to miss my shuttle to the airport. I had some oatmeal, blueberry muffin, apple and cranberry juice. If I had more time and didn’t feel so jet lagged I would have wanted to try the eggs and cheese omelets. Shuttle lady was very nice and informative as well. I greatly enjoyed my stay and would recommend this place to anyone in the area. Plus I got an awesome deal $ 60 for sunday night.