The Nail Essence

Extremely disappointed! I was just there yesterday and already one of my nails is chipped. One of the nails in my toe was cut so short and looks totally wrong. Also, the lady had me remove my hands from the gel dryer too soon and now two of my nails are completely dull and peeling! It is pricey but I didn’t mind as I thought I was getting a job well done. Never again will I step foot into this place! Horrible!

Like every other salon sometimes they are great sometimes not. Annie is definitely a go to! She never disappoints.

The nail techs are always nice and pleasant. I get tons of compliments on my nails. Best of all it is relaxing and the cliental do not bring their children. I definitely recommend Nail Essence.

I felt compelled to write a review after seeing the decline in customer service. Let me say I’ve been coming here since the salon first opened. But over the last year things have changed. The owners are almost never there– which leaves Linda basically running the place. She is extremely RUDE and lacks basic customer service. The prices have slowly gone up and the quality of service has extremely gone down. Even with a scheduled appointment every time I show up I wait 30−40min to be seen. The last time did it for me. I scheduled an appt for a gel mani/​pedi for 3:30. I was not seen until 4:20! Not to mention the last couple of times I’ve gotten a gel manicure it has chipped horrendously within less than a week! I used to love this place but I don’t love it enough to continue going to an establishment where I am not valued as a customer. They really need to get their act together!

In the being I was very happy with this place the appearance the service. Until I started get shitted on. Every time I would make a appointment with Camie She would not be there, then I would have wait for Linda. I would want what I’m paying for just to have her to discourage me. Making it not a relaxing moment. Limited on bling.

I went into this nail shop two days ago to get a full set (acrylic tips). That by it self was $ 32. The nail technician behind the receptionist desk immediately called me over. First off, she had an attitude. She filed my nail beds down until they were burning. All the skin around my cuticles and fingertips are peeling (not cute). She was very sloppy with the filing and when she put on the Polish. Here’s the part that really grinds my gears… I told her I wanted designs on all ten nails from the start. I reminded her again when I realized that she was putting the top coat on without putting ANY designs on. She asks «you know what design you want? «I said «No, do you have any designs I can choose from?» She says no. She proceeds to take my phone and wallet over to the drying station. She tells me to think about what design I want while I’m drying. Meanwhile I’m running late for another appointment. I told her this plus I kept asking my son for the time. I didn’t have time for her to put me to dry then do a design whenever she felt like it then do another top coat then put me to dry again!
As if all that wasn’t bad enough, this is where I was really done. My nail got smudged on the way over to the drying station. When I showed it to her, she had a fit! She yelled at me «put you hand out like this! » After THAT, I halfway dried my nails and left. I was steaming! :(
What kind of operation are these people running? You don’t know how to do designs and you work in a nail shop? ANY nail salon I’ve EVER been to that didn’t have designs to choose from, had technicians who could freestyle and make up a design on the spot. I have never EVER been put to sit in a corner until I can think of a design. That’s what YOU went to school for. That’s why I’m coming here Paying YOU to do it. I’m not a nail tech.
They charge more than the average nail salon, they give you attitude, give you sloppy service, don’t value their customers (or their time for that matter), don’t give you what you ask for and they don’t care! How they still get people’s money is beyond me but they won’t be getting any more of mine. If you’ve never been here before do yourself a favor and take your money and your business elsewhere.

I’ve been coming here with my mother for the past few years and I’ve really noticed a major decline in the service. I asked for a pedicure and the nail technician spent at most 10 minutes with me doing my feet. I basically received a color change when I asked for a pedicure. I was the last woman seated while everyone else was well into their feet cleaning and I was sat to dry before any of these women were done.
I don’t think it’s good practice to skimp on service especially when dealing with someone who is very familiar with the particular practices of the establishment. They used to give good pedicures, but the past few months they have been falling very short. If you have SOFT FEET like mine, don’t expect a full service pedicure, expect to PAY for a pedicure, and cut a Color Change! #NeverAgain They Charge waaayyyy to much for such a decline in service.

I am shocked the reviews are so bad! I started going here March, I have to admit, it’s a little more pricey than I expected, but the treatment there more than makes up for it. I have never gone to the same girl twice and everyone has been a pleasure. My 5 year old looks forward to going. She gets a princess mani/​pedi I think it’s like $ 23. I only allow it once a month, and it makes her feel special.

I should have listen to Unilocal!..this place is terrible. I walked in there for a manicure and the lady made me wait until she finished her phone call to do my nails. She was in such a hurry to finish doing my nails that she cut me twice and I was bleeding. I was looking forward for a relaxing manicure instead it was rushed and painful. There are way too many salons for them to continue doing shitty service. the girl who did my nails was tall, thin with fake eye lashes. She is terrible.

I went to get a new gel manicure on my lunch break to find out the manicure was 32 (which I was willing to pay, only $ 4 more than my bklyn place) but they wanted to charge me $ 6 just to take off my old nailpolish! Isn’t that part of the manicure? I opted just to have a polish off abd a reg manicure ($ 14). BTW with a reg polish manicure they do not charge you to take off your old polish

This place is a joke overprice and Jess with her nasty attitude am surprise she still work here all the good worker left I love Esther she is great the girl at the desk is great

Two stars…
Don’t talk about people in your language and think others won’t hear it… cause I know everything!
I was here getting a filling and getting new designs for my nails… while I hear all three people talking about the women being pain in the ass or what not… I understand that the lady was being rude and trying to ask to keep the slippers… but what they were murring about was quite unpleasant as well… could of just said it to the customers face if you have any displacement… instead of having a group of people ranting about this one little issue… It gave me a headache just listening to ranting for an hour… She didn’t even take care of my basic need for my nails… She did a really sloppy job… you would think she recognize that I have to tip her… one thing really good about this place is there is multiply supplies of everything… Colors, lotions and stations to take care of you nails… don’t have to wait for seatings and fans to dry your nails p… there’s about seven people working there… so that’s a good amount… There wasn’t many people getting there toes are nails done when I was here. yes they do waxing as well… The area is big… lots of space… Yes to restrooms and yes to parking !

I was trying to hold back on writing a bad review because I’m always here, but this is necessary. The service there is ok… every week it seems like they’re hiking their prices up 14.00 for a manicure? It was 12.00 at one point. THEY DO NOT DO GOOD EYE BROWS I asked the owner to give me a clean up and leave it thick, she took partial of my eye brow off in the front so I have to wait til it’s fully grown in. Idk what to say about this place anymore. I like it because the atmosphere is cool & it’s close by my house but if I could find something better, I wouldn’t come back

I feel so guilty cheating on my regular nail salon. There are so many nail polishes to choose from and lots of nail technicians so I haven’t had to wait at all. The place is very well kept and clean. I like that when you get a manicure they soak your hands in those gel beads. I have thoroughly enjoyed my manicure and pedicure the few times I’ve been here but it’s a lot more expensive than my regular place. Manicure and pedicure is $ 34 opposed to the $ 20 I’m used to paying. You get what you pay for in this case though.

I like the atmosphere and hundreds of polishes to choose from

This place has gone down a little recently. The quality of the service provided is hit or miss. The new manager who works the front desk is a bit dismissive of walk-​ins when it’s on the busier side. I wouldn’t go out of my way to come here.

i used to love this place… I would make an appointment and be in and out in decent time. Recently they «upgraded» and added a computer system and a ditzy receptionist that has no idea whats going on. This is the second time I have made an appointment and end up waiting and getting three different people to do a rushed mani, pedi, and wax. I expect to be in and out in an hour and now it takes upward of two. Fix this David!!!