STS Tire & Auto Centers

So I went for an inspection on Sunday 12÷20÷15 early in the morning they immediately told me they have no more Dec. Inspection stickers and by time they ordered it it’ll be January and to just come right after the new year and they’ll do an inspection so I said no problem and I’ll just do an oil change for now, when i picked up my car that day they said I need a ball joint for it to pass inspection and that it could be done the day of inspection. So I tried again on Sunday 1÷3÷16 they said all their warehouses are closed except one which did not have the part in stock. So I tried again on Wednesday 1÷6÷16 now they said after 30 minute wait that the inspection guy went sick and there is no one there all day today to do it. So I said thank you but I’m done 3 strikes and you’re out I’m a very reasonable patient individual. The reason I kept coming back is because my experience with these guys were great in the past yes maybe the prices could be a bit cheaper but they come across as honest individuals especially this Hussien guy (not like dealership «weasels»), anyway for now I’m done with these guys. Maybe I’ll be back just for an oil change or something!

If I lived in another borough and owned a car, I would go out of my way to drive to this STS location to have my car serviced. Hussein and his team are above all honest. If I am told that a certain repair must be done, I trust that this is true. Many times I have been told that certain minor procedures can wait because they do not constitute safety issues. I appreciate this level of honesty. When I am told that a certain procedure or repair should be done, I trust this implicitly.
The service is always efficient and carried out in a very friendly and respectful way. I always trust that I am not being «sold» some service or procedure that is not truly needed.
I would like to commend Hussein and his team in the highest possible terms. Finding an honest, trustworthy, and competent car service establishment is worth its weight in gold.
I highly recommend Hussein and his team to other prospective customers.

The Manager, Hussien is very knowledgable and is always courteous to all his customers. He is a straight shooter and always looks out for his customers. I have been bringing my vehicles to this location every since they opened. I highly recommend this shop for all your service needs. My entire family (father, sisters, in-​laws) also get their vehicles serviced here as well. Another great thing about this place is that they will recommend other trusted places if it’s a major job that they could not partake.

Hussien Abdelaziz always makes my experience with STS an exceptional one. I know that when I need work on my vehicle, he will provide service in a prompt and efficient manner. He is always pleasant and friendly and respectful when dealing with Customers as well as other workers. I needed a new tire ASAP, he ordered it and he assured me that it would be done before close of business day. Thanks to Hussien for turning my bad day around!

Friendly, knowledgeable, quick, and efficient – Hussein and his crew are great! THANKS, guys – for keeping me on the road, safe & sound.

This is a long overdue review. I think after years of visiting various garages, I think I found my new favorite place.
The owner/​operations (employee owned) makes a difference, in that Joe and Hussein really take an interest in their customers.
I also appreciate that they are honest with you, and don’t over sell you. If you have a concern about something they address it, and tell you what is urgent, and not.
Wait times are acceptable, although there are stores you can walk around to and do shopping.

I have only great things to say about this place. Customer service is exceptional. Whenever I have a problem with my car or just need maintenance done I know I will be getting great service. They’re always professional and helpful. The managers are a great reflection of the type of business they run and believe me there’s no snakes. If quick and reliable service is what you are looking for the you have found the place.

I rarely write a Unilocal review, but I had to make an exception for STS Auto & Tire Center in Forest Ave., in Staten Island. They have great customer service I am in and out in no time. I’ve been using STS for oil changes, tires and minor work. I never have to worry about being taken advantage of and the service is fantastic. fast and friendly. Hussain always gives great advice without high pressure sales.