Affordable Tours

I have booked a few trips through Affordable Tour with Steve. He has made it very easy.

We just used this company for a viking Eastern European tour. Viking is great affordable tours was terrible our rep Trena
Was totally worthless extremely uninformed unhelpful poor command of the English language and I am so sorry we didn’t just go thru Viking. 3 couples traveled together and on our return trip we were booked on different airlines different airports and landing hours apart. Causing a real problem getting rides home. We got almost no information in advanced but they sure wanted their money months up front
Who know we could get seats on the airplane way in advance well I just happened to call the airlines. I give it one star as our rep Trena did call when I sent in a report telling all her problems. Tons more I can write
Viking is great but everyone should run from affordable tours and Trena

Unilocal doesn’t allow negative stars, although if I could, they would deserve it.
We booked a trip through Affordable Tours for a cruise, which took months of careful budgeting and planning. Affordable Tours CANCELLED our cruise without notifying us… what kind of travel agency does that?! There was NO INDICATION that our tickets were cancelled. Their rep made an error and canceled it, then either quit or got fired since he’s no longer there. We were under the impression our tour was still on, since we got those auto-​emails about our «upcoming» trip, excursions, etc. Since we had no idea that it was actually cancelled, we flew out to New Orleans (where the cruise leaves from), stayed overnight, and took a cab the next day to the cruise ship only to find out we no longer had a room booked and the ship was full! Hours of trying to figure out what happened and endlessly explaining that we already paid and have reservations, we had no choice but to re-​book our cruise. Lucky for us, miraculously a room opened up and we were able to pay again to board the ship. That’s right folks, we had to DOUBLE PAY. I mean, we already FLEW THERE from CA expecting to go on a cruise and didn’t have a flight back home to CA for a week! We were hoping Affordable Tours would sort this all out for us and make good for the error. Could you imagine if there were no room left on the ship? That would have been more wasted flights, hotels, cabs, etc. Long story short, they did not try to help us and still have not compensated us for their mistake. Customer service is a joke. Maybe we won’t get our money or time back, but at least I can save some future souls from this horrific company.
I do not recommend Affordable Tours.

Affordable Tours was fantastic through out the booking process. George was very helpful and willing to answer all of our questions. We felt extremely comfortable that we were getting the best deal out there. Thank you, we are looking forward to our trip!

My experience has been excellent. Have booked several cruises over last several years with Jason. Jason has always been pleasant, knowledgable and helpful. Prices are good and Jason and his back-​ups and customer service have been great.

Absolutely horrible customer service. After purchasing a tour, they were completely unhelpful in getting questions answered and issues resolved. Have a friend who also had a bad experience booking their tour through this company. Would not recommend!