Urban Style Flats

Worst living experience of my life. My boyfriend and I moved into Urban Style Flats in December of 2016. Our apartment had no usable water. It was so hot that we could not even use it to wash dishes, which meant showering was out of the question. We told management about it repeatedly and time after time they were not able to find a fix for it. After six weeks they ended up moving us to the 13^th floor of another building. We hoped that our next unit would be problem free, unfortunately this was not the case.
The floor we moved to was filled with the smell of animal poop and urine. It was absolutely disgusting and embarrassing. The smell was so foul it made your eyes water. It was inescapable. On April 15 we finally received an email from the community manager who emailed everyone on the floor about the problem. He wrote the following,
«Dear 13^th Floor Residents:
The condition of the carpet in your hallway has obviously become a concern. It has become clear that someone is allowing their pet (s) to urinate in the common area hallway. We have cleaned this carpet repeatedly and even contracted with an outside vendor, but the condition continues to deteriorate. I don’t need to tell all of you that the smell is unbearable. We will, at a great expense, replace the entire carpet. However, this problem must not continue. If you own a pet, please make absolutely sure they do not urinate in the hallway or your apartment. If you do not own a pet but might be able to assist us in identifying the offending resident, please contact the office. If this issue is not resolved, rest assured, once we are able to determine who is responsible, it will result in a lease termination. Please reach out to us with any information or questions».
After receiving this email we hoped that it would be resolved, but it never was and by May we had given up and decided USF was not a livable place. We contacted the managers Pam and Shelby and told them about all the problems we had and that we wanted to move out. Pam ended up telling us that we would have to pay a two month penalty. We thought that we would not have to pay the two month penalty to leave the lease early because we had faced so many issues at USF and that they had not held their end of the lease by providing a safe and clean living space. We talked to Pam about this both in person and through email and she never got back to us even though she said she would talk to the community manager and the owner. We emailed her three times and never got a response.
The issues with our own units were not the only issues with Urban Style Flats. The elevators were constantly broken. My boyfriend even got stuck in one once for fifteen minutes. There is dog urine and poop all over the property. I cannot count on two hands the number of times I have gone into an elevator only to see urine all over the floor. If you pay money to park your car in the lot don’t expect it to be a private parking lot. They let Rays fans pay to park in there as well. This place will do anything to make money and do the least amount possible to fix its issues and get back to you when you have concerns. We left there extremely disappointed and feeling like we payed a place that did not deserve our money. Don’t do it.

Pure trash.
–The actual units are not clean and nice like the model unit they show you. Don’t be fooled.
–The air unit is like the kind hotels have. It’s loud and sucks up all the energy and throws dust everywhere.
–Hallways smell like pee, poop, weed and cigarettes.
–Residents smoke in their apartments which leaks into your apartment and the halls.
–Residents let their animals poop and pee in the halls and elevators and not clean it up.
–The parking garage, which costs $ 30 to $ 60 dollars to park in, is a disaster. It’s always full and people damage your car by hitting it and parking very close to you car to where you can’t even get inside your car.
–Getting a parking sticker from the city of St. Pete to park on the road is a hassle and there are also never any parking spots available. And homeless people always ask me for money and follow me when I’m walking to my car.
–The laundry mat facility is smelly, gross, dirty, washers don’t wash your clothes properly.
–Parking garage gate is always broken from time to time along with the gate door to get inside the garage. Defeats the purpose of having a garage or security gates in the first place.
–Elevator in parking garage is always broken. And when it isn’t broken you can walk up the stairs faster than the elevator works.
–Residents aren’t friendly at all and have had an incident where one drunk lady was roaming the halls banging on people’s doors at 3−4am in the middle of week. Who gets drunk on a Wednesday? Others cuss you out if you look at them wrong.
–This area of St. Pete is garbage.
I could go on and on. Save yourself a heartattack and live somewhere else.

I just moved to Florida and found this apartment complex! It’s affordable and cozy. The only downfall I have is the concrete floors, but a couple of rugs does the trick. While I’m in my apartment I sometimes hear noise from a neighbor but not often. In the halls you can hear a little more noise but that’s expected. Also there are always things going on a Tropicana Field so roads get blocked off and there are parades but if you enjoy games and entertainment then you won’t mind it so much. There are no problem with bugs in my apartment and never have seen any bugs around. They constantly are vacuuming and washing the hallway floors. There’s a trash shoot on every floor which sometimes some jerk doesn’t throw there stuff away and just leaves it there but other than that this is a good fit! More on the younger side of people! Right in downtown it’s great, walk everywhere on central. If you are looking for an affordable place this is your best bet in downtown St Pete!

AVOID! I lived in this building in 2012 soon after it first opened and it was HORRIBLE. Not because they were just getting on their feet but because it was so unsafe! The security guards were never around and because of this cars kept getting broken into, including my own. They showed me the footage and a man walked around the parking lot for 20 minutes before breaking into my car and security was no where to be seen. On new years my neighbor came downstairs soaked blood grabbing his face and ran outside screaming and the guard on duty did nothing! I had to call the police and handle the situation, he was apparently slashed in the face by his roommate. The management is a sham, the building is terribly constructed and as soon as my lease was up I left for Fusion 1560 in a similar area but much safer. I know everyone has different experiences in every building but between my car getting broken into, my stuff being stolen, my neighbor being stabbed, and the handy man CONSTANTLY coming into my room unannounced and leaving me gifts, I would not recommend this to anyone.

This is the type of apartment building where the management and (majority of) tenants seem to be in a race to be the most shady, seedy people in St. Pete. Roaches, lease terms are changed on a regular basis, sometimes the elevators work, etc., etc. Not recommended. Stay away.

I moved in September 2014
–have not had any problems with pests, even when I have left dishes and food out
–my apartment was spotless and donned fresh paint when I moved in
–the AC unit keeps my place cool
–baller view. a peasant such as myself never expected to score such luxury
–new flooring in the elevators not only look nice, but eliminated pee odors of yesteryear
–all the common areas (except laundry room) are clean and functional; pool, pool table, ping pong, gym
–location, location, location
–the poop testimonies are so very true; too many residents do not pick up after their dogs
–while the laundry room is completely functional, some of the things left in washers make me gag; hair wads, stray undies
–they provide you with internet, but it’s not the best. duh, grow up
–sound does escape one’s apartment easily, so neighbors may hear your tv or love quarrels as they walk by
–parking in the garage is too expensive
I like this place. I feel safe, comfortable, and I’m spoiled by all the amenities offered. There’s a place in my heart for the staff, because it really does seem like they are trying to turn the place around.

Absolutely the coolest place ever. Not only did I win an iPad AIR for the move in special, the place we got is gorgeous. I adore the view and we have everything we need. It is like living in a cool, classy hotel. Full gym and bar downstairs! All the perks you could ever ask for. Friendly people and service!

This place gets a bad rap in reviews but honestly I don’t think it’s as bad as it used to be.
Pros:
–I moved from out of state and didn’t know a single person. Most of the people who live here are really nice, including the staff.
–They recently replaced the dingy carpet in the elevator with vinyl hard-​wood style flooring at it looks great. I’m guessing the halls are next, so put down your pitch forks people.
–I had the option of requesting a 10^th floor apartment that overlooks downtown. The view is sick.
–The football team that used to live here got kicked out. They thought they ran the place (lol) so I’m pretty happy about that.
–Since pest control has been spraying regularly I haven’t seen one bug. This used to be a problem.
–Affordable for what I pay for rent/​parking/​utilities.
Cons:
–Dog owners who don’t clean up their poop. I have a dog and clean up after her daily, and it’s such a rare sight that the maintenance staff regularly thanks me for being responsible. Really?
–If you face 9^th street like me there is a lot of street noise from sirens and motorcycles. Alternatively, apartments on the inside of the building have courtyard/​bar noise. It’s tolerable, but don’t live here if you are overly sensitive to noise.
–Yes the elevators are slow as hell and regularly get stuck. It’s like Russian Roulette when they will go out next. I do know that they are putting money into them so it’s not a lost cause.
–The building is just pretty old in general and has a history. I’m ok with this, but if you are looking for everything to be new and shiny, go to Fusion (but pay hundreds more per month).
Overall, I would recommend this community to a friend. It’s just still a work in progress.

This place is really fun if you feel like partying a lot and being in the middle if downtown. Where it lacks the other four stars is in the management. It is very difficult to get someone to help you with much of anything, especially on the weekend. When the hot water faucet wouldn’t turn off in the bathtub and was spewing gallons of rushing, scalding hot water, the front desk didn’t consider that an emergency. This started on a Saturday morning and no one came to help us until Monday. The paint was peeling in the apartment and some personal items were damaged. Hopefully they can pull their act together.
I forgot to mention, they have some kind of deal with one of the tenants who is a tow truck driver and is on the lookout to tow people who ALREADY LIVE THERE for parking in the wrong place. Even if it is temporary or a mistake.

I lived here for 3 plus years, so I’ve pretty much seen it evolve from the half built place it initially was to what it is now. When I first moved in the pro’s outweighed the cons. For about $ 710 I had an apt walking distance from dtown nightlife, cable, wifi, water, electricity, yup all was included. It was convenient and moving from Dtown Tampa where I was paying $ 1200 it was great. The cons were the size of the rooms, lack of counter space, less then ideal kitchen space, and the constant feeling that you’re living in more of a Dorm then an apartment complex. While in the hallway you can literally hear everything going on in everyone’s rooms. And when I say everything I literally mean everything. After 3 yrs we’ve gained a pool, a functional gym and a mediocre sports bar that’s downstairs. And I know all those sound like positives, but we’ve lost the cable, electricity, and internet that was included at first. Not to mention they’ve steadily hiked up the rent the last few years, it’s more like $ 800 and change without any of that included. Overall it’s not horrible for a young single whose trying to be close to the action, but for the money you can do much better getting a house just outside of downtown and split it with a roommate. Just my opinion

I have lived here since July of 2013. Initially I LOVED it. In my year lease: management has changed once, a bar has been added, it smells worse than ever in the hallways, the once «all included (excluding electricity)» apartment I signed a lease for — was long gone half way through, and I cannot get a response from management despite multiple «follow up» emails and phone calls
I will start with the bar being added. Taps and Tequila has TAKEN OVER our once relaxing and secluded pool. I live over the pool and cannot enjoy my weekends because every Saturday they have a party with a DJ. I have to turn my tv up well above 52 volume to hear it. Not to mention it’s terrible music.
The hallways small like animal urine and garbage. The poor people on the 10^th floor. It smells like you stuck your head in the trash chute.
When I moved in — everything was included. Water, cable tv, house phone (who uses that?). This all changed half way into my lease. Though I have to give them a little credit — for the remaining months on my lease they did give me $ 23 off for no longer including cable. Too bad my FIOS bill is $ 93. Though we are now charged for everything else. Without notice might I add.
As mentioned before, I live over the pool and it gets very warm in my place because it is on the side where the sun is all day. After multiple attempts to contact the office (both by phone and email) I have no received a response re: my request to move across the hall.
It has been advertised that they have a gym. They do; however, after many failed attempts to use it I have given up — there is a baby in there every week night running around (just waiting to get hurt) while the parents work out. Urban can’t seem to hire people with enough brains for a concierge to figure out how to get rid of them. Guess we need Sherlock.
As a side note: since I have moved in I have woke up about 6 days without hot water or no water at all.
Marcia has the WORST customer service I have ever ever ever ever encountered. Shelby is EXTREMELY underpaid — she works very hard to be the buffer/​please people. They do not deserve her.
I would say it is affordable but I strongly suggest you reconsider before picking Urban.

Horrible place !!! There is no guests parking on Rays home games even tho we have totally empty brand new parking garage !!! We paying $ 40-​$ 60 for it and can’t have guest parking?!

I lived here and can say
Pros
Modern décor as it looks online
Everything is included in rent: utilities, home phone, cable & internet
Some units are fully furnished
Great location: near Tropicana stadium, Police Station, Fire Station and downtown boutiques & dining
Property: Well maintained, Gym, Onsite Restaurant, Pool
Laundromat & Trash disposal on each floor. Elevators
Cons
Parking
Management
Small units