Mariner Car Wash

Lots of bad reviews here but I disagree. My experience was pleasant and the women doing the vacuuming were attentive and professional. Yes there was a wait for the extra interior wipe down, but he didn’t skimp on my car when my turn came. It’s a plus for me to see a lot of women employed here. I will drive the extra miles past Pronto car wash to come back here.

If I could give no stars I would!!! Avoid this place!!! The woman who takes your order can not handle managing the volume of cars that comes in and will not provide you with any good customer service to assist in options they provide. We thoroughly explained what we needed and it was not delivered and that was after waiting an excessive amount of time. The other woman who manages the flow is so strung out, she can’t keep things straight to ensure the work on the cars is done properly! Incredibly poorly organized, rude customer service– employees even almost broke out in a fight while we were there and the owner was very unconcerned about customers concerns or improving operations! There is a reason they are already only at 2.5 stars and declining!!! Avoid!!!

I was here once before and they did an okey job, even though they completely forgot one wheel in the tire package. I decided to give them another try, which was a horrible mistake.
I’m not even sure what they did at all. I requested my interior wiped down and exterior and wheels. My exterior is a big mess, dirt and smeared all over the hood and doors, my interior… I don’t even know where to start… They had muddy water down the interior of the doors, that is easily cleaned off with a spray and wipe but they didn’t touch it, or the same that was on my steering wheel, dash and center console area. The mat’s are filthy, the seats haven’t been touched.
I am uploading pictures of they absolute mess they left.
The tires were barely wiped down.

I stopped in Friday the ¹²⁄₂₀₁₆ .asked if #2 was the best package. The young ladies response was «without doing a detail.» So I chose #2 because I wanted everything done. Her only question was «You don’t mind armour all on your dash?» I responded «no», remember I wanted everything done. When they said my truck was finished I noticed they didn’t armour all my tires but I’m in a hurry so I drove off. I got about a block away and realized the center console was still wet from whatever (I suspect it was armour all) and the back window had not been cleaned so now I’m turning around. When I get back and was talking to the guy who cleaned my truck I notice the boss (at least the guy barking orders) walks by not even offering input basically weak leadership. The original worker told be it’s extra to armour all my tires. WTF are you kidding me you only get a choice of armour all on your dash or your tires not both. OK that’s just dumb. Have you ever seen a clean vehicle with full tires? And then another employee comes over and says the same thing. Now does anyone realize how much time I wasted trying to get my truck cleaned? I could have done it myself. Do you know how cheap it would have been to make me happy instead of losing another customer. I would never recommend the place. I gave it one star because there’s no way to make it less.

I’ve been coming here on and off for years it’s really hit or miss. I think I’ll be looking for a new place to take my car. For 25 $ plus tip I want the car to look clean. It just seems to get worse every time. Smh

Just had our car detailed for $ 90 at Mariner Car wash. This was for a std wash/​ext and interior clean, full hand wax, exterior detail, and interior leather cleaning.
While the exterior looked excellent, we were dismayed at the lack of a basic attention to the interior. The leather seats looked good, but it appeared that they hadn’t even touched anything else in the interior. Dirt scuff marks on the door panels ect. We brought this to the detailer’s attention to no avail, just some lip service back. When we got home we spent a simple 5 minutes to clean and wipe down the interior. For $ 90 you would think we would have gotten a better response and action to our concern with the issue.
I am very surprised and disenchanted that this basic cleaning would have been ignored by Mariner Car wash with no attempt to correct even after we asked about it.
We will not be back, but will use other detailing services in the future!
I now understand why do many reviews have given Mariner Car Wash poor reviews.

I went there on a Tuesday afternoon, they were not busy, I was the only car there and ordered the regular interior/​exterior car wash. I had been on a road trip recently and had some bugs on the front of my car that needed scrubbing. After paying $ 25 for their most basic car wash, I figured that they would get my car really clean. Well, I figured wrong, there were still bug guts on the front of my car. When I was unloading groceries later that afternoon, I also noticed that they didn’t vacuum the beach sand out of the back of my suv by the tailgate! I vowed to never go back there again, what a total rip off! I’d be better off cleaning it myself. Plus, they didn’t even offer me air freshener with a $ 25.00 car wash!

First time in the place. So far so good. Good price and good work. Kind of crowded but this was a good deal.

I am so glad they are building a new car wash on 22^nd Ave. Mariner carwash need some competition. Mariner car wash does a terrible job. They have terrible customer service and because they have no competition they don’t aim to please they just want your money. You’re better off driving through the gas station car wash then spending your money at mariner!

Completely disappointed! I went here a year ago and had a poor experience, but I am always the type that believes a company should receive a second chance. Today was the second chance. I just recently bought a new car, and wanted it to look nice for going home to see family for Easter. Credits I will give are they were moving very efficiently. Despite how busy they were, my car got into the wash fast! Where the poor experience happened was at the end, where the guy quickly wiped down my car. (Took about 2 minutes on it) and called me over. I handed the guy a 5, and thanked him. I got in my car, and there were foot prints on the passenger door, and my center console was dirty. I had to ask him to come back to my car 2 times! If he saw I was unhappy with the job, he should have stayed to make sure everything was ok. He was more concerned with getting to the next car, than making sure I was satisfied. I hate the be this way, but after two times trying this place, I call it a waste of money! Very disappointed, because if it was a good experience I would come here once a week.

Today was my first visit to this establishment. I can definitely say that I will be a repeat customer! The cashier was very helpful and friendly. I asked the attendant, a very nice guy by the name of Descarteo, his opinion on what my car needed before deciding on a package. My advice is to ASK the attendant pricing BEFORE deciding, and to tip well. Don’t be a douche amd expect top notch service.
When I arrived, my car’s paint was slightly dull from not waxing it as often as I should, my headlights had heavy residue from the outside elements, and my front light gray cloth seats were stained from the last couple of years of me spilling soda and coffee. I purchased the «Clean Seats» and «Clay Bar Express» package. An hour later, Descarteo walked me to my car, and I was very impressed with how good it looked. My seats were clean again, my car was as shiny as the day I bought it, and they even did extra and made my headlights shiny again. I did not expect to see that! I tipped my attendant well because he took care of me. Ask for Descarteo, and he will do the same :) I will be back!

Good place for a quick wash. I took an fj cruiser there to have it waxed and fully detailed. Paid 150.00. Good job on the inside, but outside was incomplete. Roof was not cleaned, much less waxed. Wax residue was left in all crevices. Did not put protectant on the large, black plastic trim, and acted as if they did not know what I was talking about when questioned. Not the place to go to spend money on serious car care. They are setup to move them in and out quickly as possible. Not the service that I was looking for. The main reason that I will not go back again is due to the attitude of the management. I had N2 put in the tires with them long ago. During my last visit, they said that they all of a sudden had no history of my vehicle anymore. I tried to help them thinking that they had a computer glitch, but the woman expressed a very bad attitude. 10 dollars is nothing, but apparently Marnier Car wash ’ s repeat customers are worth less to them.

Brought my Mustang and Tundra there and the results were terrible. When they finished both vehicles had streaks and spots on the windows, The Tundra still had bug splatter on windows and front bumper. The wheels on both vehicles were dirty and both still had trash in the cup holders and door pockets. Totally unacceptable. I usually go to Pronto who does a fabulous job. They spend the time to make sure their work is done correctly. I will be returning to PRONTO. I suggest the owner get off his but and see what his people are NOT doing.

I’ve come here a few times to get a basic $ 9 – 10 car wash and was happy with the results. Today I got the $ 28 dollar service, mostly because my car was in need of an interior vacuum and wipe down. Well I think I came close to when they were closing up and the workers were in a rush to get out of there.
The exterior looked great but it didn’t look like anything was really done in the interior. There was dirt still on my leather seats (from my dogs paws) that should have been easy to clean up with a swipe of the rag and the vaccum job was lacking.
I thought about going back to complain and get them to do it again but I could see the guys closing everything up in my rear view mirror and was just too tired at that point to deal with it.
If I go back I’d probably just stick with the basic services and not pay additional for anything «extra» since it doesn’t seem to be their forte.

WOW – this car wash is to me «state of the art” – air conditioned waiting room with good aray of magazines and a good TV – plus coffee in the morning – most mornings-​the staff and all of the employees are courteous and everyone is hustling – I have 20+ hands working over my car – never have had to complain – I’m a car nut and demand extra care – the value is very good – even have a reasonable hand waxing service

Not my favorite car wash in St. Pete but definitely never busy either.
My first choice is always Pasadena Car wash, but the wait is always forever (for a good reason-​they are that good and meticulous with their work), but when you need a quick job, this place does the trick.

Good place for a basic car wash. Fair price.

$ 20 for a car that is still dirty. Will not be coming back. Interior still has crumbs everywhere, center console barley grazed with a towel, one of the employees need to be fired if she is that disgruntled about having an $ 8 an hour job, about how she will only do one simple task because of her pay. Tell her to grow up then kick her out.

I visited this car wash, and had an absolutely horrible experience. Not even worth 1-​star. After getting a full service wash/​vacuum, I noticed they did shotty work and missed vacuuming entire areas near the back seats. It was upon this inspection that I noticed my rear floor mats were missing. Apparently while vacuuming out my car, an associate moved my rear floor mats into my trunk to get them out of the way, without telling anyone. Naturally, I thought they were misplaced or removed from the vehicle. I inquired as to what happened to them, and requested they be returned before I pay and be on my way. The owner approached me, refused to help locate my mats, demanded $$ for the services and told me «we don’t touch floor mats». He proceeded to try and take my keys from me and said «unless you pay, you’re not leaving». Why would I pay if my floor mats appeared stolen, and have not been returned? I was forced to call the police!
The owner continued to be rude and belligerent, denying his own staff moved my mats to the trunk without letting anyone know. Why would I put my own mats in my trunk? That makes absolutely no sense. This business is horrible, the owner is an ignorant jerk. Even an associate there came to me, apologized and told me he hates working at Mariner. I would not recommend them to my worst enemy.

My last visit to this car wash. Charge extra «Truck/​Van» for a Mini Cooper, and don’t tell you in hopes that you will not notice.
Moreover, the car wash and vacuum are mediocre at best. Their MO is get then in and out as fast as possible with zero focus on delivering an amazing customer experience.
Does anyone know another full service car wash in St Pete because I won’t be back here?