LensCrafters

Skip this place. I have been with Lenscrafters for almost seven years. I’d been traveling and ran out of contacts. I tried to order a new box of my normal one day lenses and get a few trial lenses until the new box was to arrive in the mail in 5 days. The office staff said they could only give out two lenses. So for one day. Because they must be thrown out each day. Any good eye doctor will tell you that. So basically they want me to get an eye infection or be blind because they are stingy. Then they said if I make a donation they will get me some. What?! I’ve never heard of such a thing. No other LC does this. So skip the contact nazis and head to the location at Tyrone square mall.

You can do better at a better price almost anywhere. But, they do have competent
staff and your order will arrive on time. State of the art equipment. They are made
to upsell and you pay for the «state of the art.» I was not overly impressed with the frame
selection. It was adequate.

Great attention and care given by staff. Good with kids (my daughter needed the glasses). Understanding of budget issues and willing to work in those confines. Glasses ready next day.

I went to Lens Crafters because they carry Ray Ban sunglasses, I also wanted a regular pair of glasses. First thing I noticed was they don’t have a big selection of regular frames, in fact, most of the frames they offer are high end. It also wasn’t really clear where the men’s frames were, everything is kind of thrown together, and their showroom could use a bit of sprucing up. I must have walked around for at least 5 minutes before anyone even greeted me.
I knew that a pair of polarized Ray Bans were going to be expensive, and the person who took care of me was friendly but never introduced themselves to me. After the sunglasses were taken care of I had a hard time finding a pair of frames I liked no matter the price. Once I found a pair I was floored by the cost of non glare single vision lenses, they were expensive even after they knocked of the «40%». I decided to just go with the sunglasses.
I bought the sunglasses, but went to Vision Works and got a much better deal on 2 pair of glasses, that were the same cost as what LC wanted for a single pair.
I know that you get what you pay for, but most frames are made by the same company, and they just stick a name brand on them. I’ve never had an issue with $ 90 frames, as long as you take care of them they last a good couple years and that’s all you need.

This is the best LensCrafters in the tampa Bay Area. The customer service is here exceptional. I would not go to any other place to get my frames and lenses other than this location. I was treated so well, the staff knowledge and dedication in helping you pick the right frame is fantastic. I had bought a pair of sunglasses and then realized I needed a major prescription change, they still honored my 30 day policy even after it expired after a few days. They made my day! I highly recommend coming here!

Tyrone mall. Staff attentive enough. Have had good service in the past.