St Louis Alterations & Tailoring

Couple weeks ago I went to St. Louis, MO for my sister’s wedding.
Two days prior to the wedding I realized my dress doesn’t fit me the way it should.
My sister recommended me to visit ‘St. Louis Alterations’ and see if they can fix it for me.
I got there on Thursday and I picked my dress on Saturday: It was altered flawlessly! I can not complement Irina enough about her work: from fitting to pick up time– the process and quality are impressive!!!
I would strongly recommend her service to anyone who has a lot of time prior to their event to no time at all. Thanks, St. Louis Alterations & Tailoring!!!

Totally unimpressed, won’t be coming here again. I was referred by a long time customer so I gave them a shot. I had a $ 100 bridesmaid dress that I needed hemmed and the front to be tacked a little more shut. Let me also say that they didn’t quote me a price when I was there other a comment that it wouldn’t be much. So maybe it’s my bad for not asking a hard price. I went in for fitting and it was ok but when I returned to pick up my dress I was not happy.
When I walked into the shop and asked about my dress the woman handed me the dress and said $ 100 please and I was like should I try it on first? She said if you want to try its your call, it’s your dress. So I walked into the dressing room to try on the dress as you should if you just had it altered to make sure that everything is okay. And it wasn’t done right at all. To begin with the tacking job on the front of the dress was horrible it looked like a blind person at stitched it up in a matter of one minute.
She proceeded to cut out all of the front tacking while it was on me. She restiched it and it still didn’t look good. I suggested that I remove the dress as it might be easier. So I took it off and waited. She came back and it still wasn’t right. Then I suggested she try it another way and voila! I was surprised it took so many try’s. Needless to say I was frustrated.
So when it was complete and time to pay I asked for a breakdown of the price and commented that $ 100 is way more than I had anticipated for a simple hem and tacking job. I also mentioned that when I came in, I said that I didn’t want to spend a lot since it was a $ 100 dress to begin with. She gave some excuse that her boss sets the price, which I know is false because she owns the shop. She gave me attitude and said she’d knock off $ 5! I was insulted, paid and left.
I definitely won’t be back and I don’t suggest you patronize this business either.

I had a terrible experience at St. Louis Alterations & Tailoring. I gave them three weeks to alter a bridesmaids dress which should be plenty of time to shorten simple shoulder straps. I got a call from them the day before the scheduled pickup. The dress wasn’t ready. They asked if they could have another week. The wedding was the following week, so they said I could pick it up on a few days later. I agreed and showed up at the appointed time. It STILL was not ready. I was asked to come back again later.
The next day, I showed up and the dress was done … But not done correctly. I stood there as they repinned the dress and then fixed it while I waited. This place completely wasted my time and money. No apology for the delay. No discount. Just a bad job and a bad attitude.