Red Roof Inn

My U-​Haul and the car I was towing were promptly stolen at 330am about 1.5 hours after i checked in on May 7^th 2015. the badge wearing gun toting security guard was the one who tipped off the thieves and the front desk could care less! this is a terrible ghetto experience. stay away if you want to keep the car you rode in on. Red Roof Inn wont compensate me. YOU HAVE BEEN WARNED!
Here is the Fox news spot they did on my story:

The «plus» represents the extra smoke smell in the «non-​smoking» rooms. Smelled bad, small rooms and even though they had about 40 open rooms, they refused to give my wife (8 months pregnant) an extra pillow because the said they were all out of pillows. Will never stay again

I had an overall underwhelming experience at this hotel. It was quiet and the staff were friendly at the desk. There were a lot of beetle like bugs in the room. Their coffee machine didn’t work either. Overall the bad outweighed the good

Slept like a rock. Pet friendly. Nice rooms. Roomy rooms $ 76 total on
. Traveling from Durant Oklahoma to Pittsburgh Pennsylvania. Took a little bit to get checked in due to training. I would stay again. Hardee’s and fuel beside it.

Called prior to purchase & check in regarding a late check out due to the st louis marathon. Was advised on both occasions that noon is ok. Well, after checking in was advised absolutely not by the front desk clerk. Stayed here 3 years in a row with no issues & this time it’s a huge inconvenience. Don’t bother staying here. Multiple people screaming, drinking & smoking throughout the hotel. Multiple items broken in the rooms. Air conditioner & bathroom fan sounds like a lawnmower… I could keep going but not worth the time. All for $ 129+tax.

Building has interior remodeled. Room was clean and fresh. Exterior showed signs of neglect in the past but had a fresh coat of paint. Check in/​out was fast. Only coffee at the front counter as services available. Overall, due to the quality of the room interiors, it was a tad above expectations but really only a bit better than a roadside motel.
For the area and accomodations the price was about right.

Red Roof was very visibly seen from the highway. Arriving in the parking lot area was clutter and congested.
Lobby area was clean and presentable. Check out procedure was complicated due to a misunderstanding of conditions and terms of stay on booking agency. No compensation was provided due to the inconvenience.
The staff was kind and courteous while staying at establishment. No addition features were offered while stay.
Room was presentable but smelled of clean odor when first opened up. Towels and complimentary products were provided.
The environment in the hotel was loud and noisy at night and kept hearing an inaudible pounding noise on the floor above. Woke up to a loud bang from the top floor above.
Checkout procedure was fast and convenient. Was not asked how was stay or any feed back on how to improve for future stays.
Would recommend for a quick stop off in between trips but not for multiple night stay.

I checked into my room at 11:00 p.m. on a Thursday night after a 6.5-hour drive from Tulsa. I was tired, sore, and just wanted my room. The man working the desk was clearly flustered and vented to me some of his frustrations. At least, I think that’s what he was doing. He mumbled throughout the process so much that I had to ask him to repeat himself multiple times. I found out later that power outages from a bad thunderstorm that had arrived before me knocked the computers out and this man had worked hard to get everything running again, so in hindsight I understood his behavior. After some issues confirming my 3-​night reservation (my wife had booked the 4 months ago through Expedia) I was finally given a key. The room was smaller than I thought it would be, but it was immaculately clean and very nicely decorated. Small touches like the non-​generic artwork and pedestal sink gave the place a relaxing, spa-​like feel.
I know I said the room was smaller than I expected earlier but me and my friends (both over 6 feet tall) were by no means cramped. The two of them even shared one of the two full sized beds without issue. The staff I encountered always greeted me with a smile and asked how my stay was going. They gave suggestions for restaurants in the area and made small talk about how I’d spent my day. Our room was freshly cleaned each day. We got all the extra towels we wanted. And the place is less than a 10-​minute drive from downtown St. Louis. It was a nice place. I’d recommend it to anyone and stay there again in a heartbeat.

They must have just renovated this place because my room was perfect. The furniture, tv, paint and bed sheets look new and very stylish. I got a king room and the room is much larger than I expected. No complaints here!

Room was good and had plenty of amenities (ie microwave, fridge etc) but tv sucked with little channels except espn and they have us a room with a dirty bathroom which didn’t even have a tub in it. All in all I would stay here for the value but only if I couldn’t find somewhere else.

Complete junk. Computer was down during check in and check out. Room was ok. Smelled like smoke even thou its smoke free. Door latch didn’t close all the way heard all car noise all night. The only good thing is the bed was ok to sleep in. Didn’t appear nor smell clean. Pass it up. Spend your money some where else.

Terrible… find another place. We were in town for Bears vs Rams game. Upon walking into lobby to check-​in there were 10 other Bears fans waiting as well with both lobby computers down. It took a long time for all to get checked in. One guy received his key and went up to the room only to find it already occupied. Thats unacceptable!!! Our room had door that initially didnt open (key wasnt working) then once inside we realized door didnt seal completely thus you could feel a bit of draft and hear all noise (we were on 1^st floor). We were told no others were available. Other friends in our party had no smoking room that reeked of cigarette smoke. No more Red Roof for us. Spend your money elsewhere.

Small room, small bathroom, nothing in the room but a bed and tv, unlike the ad and info at the desk, tv remote would not work, had to share a few towels, terrible parking lot, it was late so we did not complain, but we are done with the Red Roof Inn! Thought it was gonna be nicer thank it was, do not believe the web site, place is a waste of $ 84.00 should have been $ 39.00

I stayed here a few nights ago because it was the least expensive option at the intersection of Hampton and I-​44. I payed $ 95 (with taxes) for the room, which is a bit more than the room and property was worth, in my opinion, especially for a motel where the room doors are outside.
The room had some cleaning issues. The shower had some hair left in it from the previous tenant and the non-​carpeted section of the floor felt slippery as if some cleaning agent was still there. The décor a fairly new look, like it had been renovated within the last year or two. The mattresses where a bit hard, but the pillows were comfortable.
I will say it was weird that when I checked in (about 2am), there was a security guard outside and the lobby was locked up. I had to use a night window. It’s not like that area is known for crime. If I were to stay in that area again, I’d choose one of the other hotels near by for a bit more money.

We decided to forgo our usual type of hotel room (150−300/night range) and stay somewhere very cheap on our latest trip to STL. Like, $ 60/​night cheap. I have stayed in probably 100 hotels in my life and never one as cheap as Red Roof Inn and it was surprisingly a pretty good experience!
Overall I think you get what you pay for.
Negatives:
–Slightly questionable area. I always consult my trusty STLToday Murder Map and although this area remains generally clear, I wouldn’t be walking around at night by myself. Did I feel like I was going to be murdered? Um, no. But I was unnerved at times. Part of this is because I prefer an indoor hallway hotel vs each door opens to the outside.
–The entire floor was sticky. After a few minutes I put back on my socks and left them on.
–Not cleaned well as there was a container of old food in plain view on the bottom shelf of the nightstand.
–Incredibly loud. Heard everything from everywhere. People talking in the hall, neighbors in their rooms, the interstate.
Positives:
–The price.
–Nice newly remodeled rooms. Much nicer than I expected– furnishings mostly. I think the «sticky floors» were the result of a cleaning solution.
–Very friendly and professional receptionist at front desk. I love those who take pride in their job and she clearly does.
–Close to 44 and The Hill.
–Free WiFi
Overall, a decent stay for the price and I actually would recommend it for others. My husband is already joking with me about another stay at the ‘Roof.

Clean room, comfortable beds; what more could you ask for the price?

The area has a bit of a shady history, but this is hands down the cheapest place to stay in the city.
Rooms were decently clean, although the tub had some rust and dirtiness. A/​C struggled during the day, although it was 100+ the days we were there. Otherwise, I like that they’ve gone to RFID keys instead of cards, this reduces the need to go back to the lobby every time the cards deprogram themselves.

On the last night of a 2000 mile road trip, we just wanted a nice hot shower and the Subway sandwiches we picked up prior to checking in.
After gettiing in the shower, and realizing the cold to lukewarm water was not going to get hot, I got out, colder than I was when I first walked into the bathroom.
It was 10:00 pm, I called the front desk, twice, no answer. 30 minutes later, the woman at the front desk called me back. I complained about the water.
She apologized, said there had been plumbing issues earlier in the day, and perhaps if I let the water run for a while… I told her I did, but it did nothing. She said she’d like to be able to give me a refund, but since I made my reservation through
, she couldn’t I would have to contact them.
The next morning, after our cat hid under the bed, I lifted it for my daughter to grab him, there were spilled frenchfries under the bed. How well was this room cleaned previously? Eeew.
Complained to the front desk when we checked out. I was told they’d have someone «take care of it» — no apologies.
Don’t stay here. Staff has crappy attitudes.

My boyfriend and I drove 5 hours from Chicago to attend a concert that was playing at The Pageant that night. We chose this hotel because it was located not far from the venue, and seemed to be a nice place to stay.
We were a little put off when we got there and there were cops searching a room near ours… but ok. We got to the front counter and the receptionist was extremely rude, and decided to finish up her conversation on her cell phone before she helped us, even though she knew we were there. She did not say, please, thank you, have a nice stay, nothing. She simply frowned the whole time, handed us our keys, and turned her back to us. My boyfriend and I shared puzzled looks, but assumed she was just fighting with a boyfriend. Fighting with your boyfriend during your shift working the front desk of a busy hotel is always a spectacular idea. So, her behavior immediately set the feel for the entire experience, but that was nothing compared to the room. The light fixtures were crooked, the toilet seat was cracked and yellowed, there was a wet spot the size of a tire on our floor, probably from cleaning up barf or pee, but the thing that got me the most was the dried blood speckled on the underside of the comforter. I think once their is blood spackle on your comforter, it’s safe to say that it needs a good wash, or promptly shoved into the garbage. Luckily my boyfriend had accidentally booked a double room online, so we took both comforters off each bed and made up for it by doubling up the sheets on one lumpy, uncomfortable bed. I felt the need to sleep in a hazmat suit (I think there should be a set that come complimentary with the room), but alas, I settled with clothes.
Normally, I am not picky about hotel rooms, and I understand that sometimes a few repairs are going to be needed in older hotels once in awhile, but the room was completely unacceptable. We gladly bolted out of there the next morning, passed a few shirtless rednecks on the way out, sharing a bottle of whiskey with the blinds open, so we got one last surprise before we left atleast. We would strongly advise anyone going to that area so steer clear of this hotel. It was definitely not worth the $ 100.00+ we paid to stay there! There are a bunch of surrounding hotels that we heard after wards are much better! We will never, ever go back to this hotel, and if you do, good luck to you.