Mister Sparky

To the Principals of Mr. Sparky-St.Louis:
I am writing to inform you of my 3^rd experience with your company.
The first two were excellent, on time professional and I believed I found a winner in taking care of the electrical needs of my properties.
The 3^rd, not so. After waiting a couple of days after leaving a message, I called again and finally got in touch with your office. The five minute message should be removed if you can’t honor it.
I booked my 3^rd visit for a ceiling fan install in a bedroom and to check the living room fan out to find out why it was malfunctioning. I asked the lady who answered the phone and took my information, what the average cost of a fan installation was and she told me between 119.00−149.00. That was OK by me and thought it was a fair price. The electrician Ron did the bedroom unit very quickly, since I bought a Quick Install fan from Lowes.
Then he started on the living room unit and diagnosed it to un-​repairable and told my wife to get another fan, so he could install it while he was here. When she returned he had the fan down and said Oh, by the way this unit will be $ 349.00 to install. To prevent an argument she reluctantly said OK not knowing that was $ 200 higher that the figure I was told. So, one more point to make. I called three electricians that service the area. The Highest retail rate I could find was $ 109.00 per hour. He was here three hours so $ 327.00 plus a trip 59.00 charge totals $ 386.00. I was charged $ 516.00 so you got me for $ 130.00. Enjoy it!
Sent to this to the company no response

I agree 100% with Darin H.‘s review. Mr. Sparky completely rips people off. We heard about them because the sellers of our house used them for some electrical repair work. After we had been moved into our house for a few months, we had a short circuit in our living room and were without power in that room. Mr. Sparky sent over an electrician who appeared to have little knowledge of electrical work. After walking our house, testing the junction box, etc he told us he would need to bring in diagnostic equipment which would cost $ 500. We decided to get a second opinion. The second electrician, from TAQ electric, was able to quickly diagnose the problem using some basic testing. He charged us $ 75 for an hour’s work. Also we looked at the bills the sellers of our house had paid — thousands of dollars to ground some outlets and close a junction box in the attic. I strongly recommend not using this company. I recommend TAQ electric.

I had an intermittent power issue in one room, power going out and lights flickering. Needless to say this caused some freaking out with my wife and confusion with my daughter. After some consistent reminding from my wife and assurances from a priest that our dwelling wasn’t haunted, I finally called an electrician. Considering it was a Sunday and my television was affected, I knew I couldn’t wait any longer as my Sunday football was now being affected. After speaking to a few well known reputable companies, most seemed prepared to charge me an astronomical fee due to it being a Sunday and didn’t seem too concerned about the possibility of a potential safety issue. As one of my many calls, I phoned Mister Sparky and left a message. I promptly (within 5 minutes) received a return call from a pleasant young woman, especially considering the St. Louis Rams were already receiving a righteous pounding from the Eagles. She informed me that the service call fee is standard and a Sunday house call wouldn’t warrant a higher fee. While their service call fee is slightly higher than most, they don’t charge by the hour and have standard fees. This alleviated some of my concerns about being hosed by the hour. Surprisingly, Ron arrived at my house prior to the scheduled time. He was not only prompt, professional, and respectful, he was quite witty and made a few jokes along the way. He was able to quickly troubleshoot my problem, propose a solution, and even took the time to speak with my home warranty company as they grilled him to try to find a reason, any reason, not to pay the claim. Once he was done being grilled by the approval coordinator and getting my claim paid, he quickly completed the repair, let me know what work will be needed within the next year, and put my wife’s fears to rest. Despite her catastrophist questioning, will the house burn down, are we going to be electrocuted, could this thing blow up and demolish the neighborhood; he allayed all of her fears, shot me a quick your welcome chuckle, and was out of the house prior to my daughter waking from her nap time. While the pricing can be debated, I feel confident with the service and price I paid. I will surely call Mister Sparky again and would refer them to anyone I know.

Highway robbery is the best way to describe what they tried to do to me. I own investment property, had just gotten a rental occupancy inspection, and needed a lot of electrical work done quickly. I called Mr. Sparky and Reinhold electric to get bids. Mr. Sparky showed up first, I’ll give them that, but the bid they gave me almost made me pass out. Approximately $ 2000 is what they were saying it would cost me. I looked at the bid to see what could be so expensive and I stopped at the first item. I needed a globe light fixture installed in a closet, simple light fixture but with a globe cover over the bulb. Mr. Sparky said it would cost me $ 300 to have them do it. I flipped out, asked them what the heck that was about, and I was told that’s how much it costs to have a certified electrician do the work. Well, they were wrong, very wrong. Reinhold showed up very soon after, gave me their bid ($ 435 for all the work and $ 30 to replace the light w/​globe that I mentioned earlier), I awarded it to them, and they had the work finished in a few hours. I couldn’t believe Mr. Sparky was trying to take advantage of the situation but they were. Luckily I took multiple bids and called a REAL professional company like Reinhold. Shame on you Mr. Sparky… you’ve been caught red handed trying to soak a potential customer!!!

this company charges at least triple what the going rate is for electrical service and they try to sell you stuff you don’t really need. i do not recommend this company unless you wanna go broke paying there high prices.