Mike’s Transmission & Auto Service

Incredibly disorganized. Called yesterday, they were slammed, made an appointment for today for my emissions and inspection. Arrive and the 2 guys in the shop are completely unaware of anything going on with inspections, try and tell me the inspector won’t be in for another 3 days. When I will them I have an appointment, they send me into the office (which smells like smoke and all the chairs are covered in stuff — where am I supposed to sit?). Inspector, also the owner, comes in 20 minutes later with no apologies. Moral of the story: fine to get it done, but you may wait a while.

MUST READ (if anyone thinks any of this is inaccurate, i recorded every single conversation we had… so try and contact me and I will gladly straighten you out)
make sure you see the paper work that credits the «mechanics» working on your vehicle, because only mike is certified, and he doesnt work on any vehicle, MIKE COULDNT OPEN MY HOOD,(YES i have it all recorded)
if your like Abby S, then sure get your $ 20 inspection done there, nothing more.
DO NOT GET ANYTHING MAJOR DONE AT THIS PLACE, THEYRE ARE CHEAPER, YES, BUT YOU ABSOLUTELY GET WHAT YOU PAY FOR.
MIKE DOESNT GIVE ITEMIZED RECEIPTS! that basically spells it out.
you will 100% hear these words from everyone that works there and even his daughter, THEY DONT MAKE THE PARTS.
MIKE himself showed be BS parts off of another vehicle and claimed that these were indeed from my truck, then the next day i had to take my trcuk back because they hadnt fixed anything and he tells me that those same parts WERE NOT from my truck.
this is the only auto service company that opens at 9 AM and close at 5, also
THEY ARE CLOSED EVERY DAY (M-​F) From 12 NOON — 1:30PM, THE BUSINESS IS COMPLETELY SHUT DOWN,
SOOO THEN WHY DID MIKES BROTHER TOM TAKE MY TRUCK TO HIS HOUSE TO EAT, OUTSIDE OF NORMAL BUSINESS HOURS? sketchy
they get your parts you need from salvage yards (how do i know because i called several junk yards and asked them), so no one knows any condition of these parts from the junk yard. he calls them legitimate MOPAR parts, well legimate parts dont fail three times, they just dont.
another thing is customer service, there is none, MIKE REFUSED TO GIVE ME MY MONEY BACK BECAUSE HE ALREADY HAD TOO MANY HOURS INTO IT, WELL ITS NOT THE CUSTOMERS FAULT THAT YOU DIDNT FIX IT RIGHT THE FIRST THREE TIMES!
he has an employee TOM (yes there are two TOMS, one is his brother) that cares more about MIKES parking spot than his actual job, this same guy told me there was three come backs already that week, i should have walked out the door.
if you leave your vehicle there, there is no doubt that your vehicle will be their transportation to lunch.
they put well over 100 miles on my truck, on my gas.
now i have absolutely no problem with test drives and making sure that my transmission was fixed, but they called and told me four different times that my truck is good to go, again FOUR TIMES, and everytime they failed me.

I was just searching for Mike’s on the Internet in order to pass the address onto a friend. I came up with a Unilocal recommendation (1) and read it and smiled. I have been
been going to these guys for years and the previous reviewer described to a T these the ‘ambiance’ (though personally, I always forget which one is Mike). I have never written a recommendation but felt that this was an important supportive word for local business so registered with Unilocal and here I am, composing/​publishing my first review!
I trust them completely to give me the right scoop. They have taken care of everything from inspection to larger jobs worth several hundred. They have told me what’s needed and what to hold off on. I had an old Toyota Pick-​up and they were the first to pull me aside when I was interested in finally selling to let me know that it was in good shape (they had fixed it for years) and not to sell below xxxx. A week or two later (or perhaps a year — whats the dif?) I happened to be giving that Toyota PU some real luxury treatment by taking it to Ackerman Toyota. a fellow there literally ran after me as I was heading out the door to coach me on not selling the Toyota too cheaply. He said it is still in good condition and don’t be talked down.
Now that confluence of events could be nothing other than an extra star for the fellows at Mike’s Transmission. Honest, hard working, no fuss gear heads. Ladies (and gents) trust them with your business and support city!

Don’t go here unless you want your Ipod stolen which is exactly what happened to me.
They get 1 star for fixing my car

Sometimes I’m a bit of a procrastinator… And yes, I waited until almost the last minute to get my MO license plates renewed. Almost. Look, it could’ve been worse — I could have waited until 4 pm Friday, right?
Regardless, I was going over the paperwork that City Hall requires and realized that in on top of everything else (proof of ins, personal property tax receipt, name of your first born child, etc) they require you to get a safety inspection and emissions test. Crap! I’ve never had a car in the state of MO for an extended period of time and this was all new to me…
So I got online and found Mike’s Transmission, which is just down the street from my house. Called up there first, ’cause you never know if you should schedule an appointment or just show up. Mike himself answered and said he could help me if I was there in the next 5 – 10 minutes. And I was on my way…
When going to a new mechanic shop, I never know what to expect. Yes, I know it’s going to be full of guys and probably not the fanciest place ever, but you never know if you’re going to get ripped off or made to wait for hours while they take their sweet ass time on your vehicle. It’s the risk you take when you need something taken care of, right?
I found Mike’s shop pretty easily, as there’s a sign with a blinking arrow on Gravois that points to his shop. Simple and to the point — I like him already! Go inside to find MIke and a crew of guys examining what’s under the hood of a truck. He starts showing me some cool device that uses smoke to detect leaks in your hoses and transmission… cool, I guess?
He takes my MO paperwork and double checks with me to make sure I have all of the necessary paperwork to take to City Hall. Very sweet of him to double check, since it’s pretty obvious that I’m new to this rodeo :) And then they do the emissions test while I wait (and take pics to add to Unilocal — Mike even offered to pose for a picture himself). It took less than 20 minutes and cost $ 25. He could easily have charged me 3x the amount and I wouldn’t have known better…
Mike tells me that he recently moved his shop from Broadway because the rent at the old place was too high. He’s hoping to get some more business in the area, and I’m happy to offer my personal recommendation. He’s very nice, personable and gets the job done at a good price. That’s all I’m looking for in a mechanic. Done and done!