Midas

This is the third Midas that I’ve been to, but it has definitely exceeded my expectations of Midas. I used to work in the customer service industry, so great customer service means a lot to me! Everyone who worked there was super friendly and I could tell that they truly valued my business. I am not very educated in auto repair, so the service man was very patient with me in letting me describe what the issue was with my car. Also, there are a lot of food places within walking distance which is nice if you want something to eat while you wait. Their lobby area was roomy & I sat on a very comfortable couch as I waited. The lobby was also clean! There were two reasonably priced vending machines as well in the lobby area as well as complimentary coffee.
Be sure to look at their website for coupons and print them off before you come in.

On the contrary to previous experiences, The guys at Midas were friendly and helpful. They seemed very busy for a Tuesday, but not once did a smile break from any of them. Paul, was very patient in showing me the details of the fixings I would need. He also waited while I made some phone calls to make sure I wanted to get the work done. I myself, can probably be a pain, asking a million questions and always skeptical. He didn’t seem bothered in the least.
He was very helpful in seeing that I made it home so that I did not have to wait (I live relatively close, so rides home may not be an option for everyone). I had 3 things fixed: catalytic converter, front axle u-​joints, and the replacement of the front stabilizer links. I was quoted several hundred dollars, but they ended up salvaging a part and he hooked me up with an online coupon (in which I didn’t even know about). I ended up saving some money; only to spend it at Home Depot down the street. Hopefully, I don’t need to go back anytime soon, but I do trust their work! Say hi to Paul

This is my place! I met the owner last time I was in and his family has owned this location for 40 years. It may be a Midas franchise but everything about it feels like a small family-​run mechanic. They will always squeeze you in, they won’t charge you diagnostic fees if they can’t find the problem, they always give you fair prices, they are honest, no jargon, and are within walking distance of two coffee shops (because there is nothing worse than sitting in a mechanic’s waiting room for hours). You should give them you’re business!

I went here for a flat tire, hoping that they could patch it up for me.
They took my key, I sat down in their dingy customer waiting area and watched a few cases of Judge Judy while they investigated my tire. The technician came out and told me that they couldn’t find a hole in the tire, but since my tire was so flat, he thought it would be good to get another technician to take a look before sending me on my way. When the second tech couldn’t find anything, he called on the manager who took a third look at the tire. They never found a leak. They re-​filled my tire and sent me on my way WITHOUT CHARGING ME A DIME after they had all been working for about 45 minutes.
I’ll go back here again and again just because of this incredible service I received. I recommend that others try this Midas on S. Kingshighway because of my lovely experience with their hard working, earnest employees.

I’ve been using this Midas for a number of years for my oil changes (very reasonable prices) and maintenance. I’ve found they are always very friendly and explain things in an easy to understand manner.
I was particularly impressed recently when I went in as my blinkers weren’t working at all. I expected a $ 300+ repair. They remembered they had replaced a similar part a few years earlier and checked the warranty. it was covered! What pleased me was that I didn’t even remember that repair!
They also will give good advice on minor repairs and quick checks of minor problems.
Karl the manager seems very trustworthy. Good follow-​up service call after every visit too!

Wrote wrong VIN on inspection massive waste of time, had to leave the DMV go back to Midas then back to the DMV.

Sigh…
It’s my fault for not taking my car to the dealership to get the oil changed & tires rotated, but the weather was crappy, I had a coupon, blah blah…
I pulled into Midas, walked in and told the guy at the counter what I needed done, and in my experience it’s usually anywhere from 35 – 45 minutes before everything’s ready, so I brought a big pile of paperwork I had to catch up on. I didn’t get a single thing done because Mr. Counter Guy wanted to talk the entire time I was in there! Not about anything specific… he told me stories about his dog… something about what he ate the week before… anything and everything. I know I probably sound really crabby not wanting to talk to this guy, but I made it apparent several times that I was just trying to work.
The one star is mainly for what happened a few weeks later… my check oil signal came on, but according to my mileage count, I still had a long while to go before another change. I figured they just forgot to reset it. A few days after that I was at my parents’ house and my dad (my super nosy yet very helpful dad) was checking out my car and told me that I had ALMOST NO OIL in it. My brand new car.
We took it to Valvoline and they fixed me up, and no one’s really quite sure what happened. I’m sticking with my friends at Pundmann Ford from now on, no matter how far the drive is.