Jiffy Lube

Beware, make sure you ask about prices before you hand in your keys. I was nervous when I didn’t see any listed on the wall. They told me the price and I said it was too much and I didn’t want the oil change. Then he said they already drained my oil. I didn’t know what to do! I was stuck there with a car empty of oil. I had no choice but to pay them for the oil change that I did not want. He ended up lowering the price a little bit but the up charge for an oil change here is not worth the convenience. Being forced into accepting services is not a good business model, never going back.

The staff is friendly and they are clean when working with my vehicles.
The only problem I have ever had occurred about a week ago. During an oil change, I asked them to replace a front signal light. The same evening, while driving around I noticed the headlight was out on the same side as the turn signal. I brought the vehicle back to Jiffy Lube the next day and the service provider indicated it was no fault of theirs just a strange coincidence, would I like them to change it out?
I am not one to normally believe in coincidences. This headlight was extremely expensive so I had it serviced elsewhere.
I have no evidence to believe anything nefarious occurred and I have never had a problem here before. However, I will go to a local shop from now on and leave the impersonal chains to people with more dollars than time.

Forget getting there too close to closing and interrupting their cigarette time. They won’t help you.

I had a broken taillight bulb because my cover has a crack and fills with water. I had little to no wait and the guys were so nice. Josh dried out everything, replaced the bulb and put sealant on the crack. At no extra charge. He also aired up my tires. And didn’t treat me like a silly girl. I highly recommend!!! Thanks guys!

I liked this Jiffy Lube. I was there for an oil change, but while I was waiting, I watched a pretty crazy story unfold before me and some that will lead me back to this Jiffy Lube forever.
While I was sitting down a girl came in, practically in tears, because she had no idea what was going on with her car (it was making bad noises etc) and was upset because the previous place she took it basically said that she was [screwed]. The kind people at this Jiffy Lube offered to look at her car and try to figure out what was going on, it seemed that they offered this for free. I had to leave before this girl’s situation was resolved, but I was happy for her that the people at Jiffy Lube cared and tried to help.
My oil change was per usual and they did not try to sell me things I didn’t need. BUT, as a general precaution, I like to take a quick look at the manufacturer’s recommendations before heading to a shop… this time, however, I didn’t need to be on the defensive.
Rotating tires now costs money (it used to be free with the service), like $ 20, so that’s annoying, but it seems to be happening at all lube shops, so it’s not just Jiffy Lube trying to extract more money from their customers.
All in all, I would go to this place again simply based on the fact that the people who work there are good people. I could get my oil changed anywhere, but it’s things like caring employees that make me want to repeat my business here.

Tried to sell me crap I don’t need. Well over priced. Took longer than many other express oil change type places. A waste of my time and money.