Hampton Shoe

Took my heels, aged 12, for a makeover. I was reluctant to go here because Hampton Shoe seems to specialize in work boots. But I desperately needed new bottoms and new insoles. I forget the total cost. I think it was about $ 65, which seemed nicely low to me. They were ready on time. They had cheap plastic bottoms before and now they have rubber. They look and feel better than ever. I will definitely return to Hampton Shoe for all my cobbling needs!

Went in to get a pair of work boots. Everything I had gotten in the past didn’t fit right and were uncomfortable. I was asked what kind of work I do and was measured for size. I was told at I had a «long arch» and needed to be getting a size larger boot. They didn’t have my width so they ordered 2 pair, a 3E and 4E for me to try. A week later I went in, tried them on and they are the most comfortable pair of boots I have ever had. The staff is knowledgeable and friendly. I couldn’t recommend them more.

Hampton Shoe is great! They have a variety of shoes and services to fit all needs.
I have used Hampton many times over the years for work boots, sneakers, heel repair and replacement, belt re-​sizing.
The customer service is awesome; very friendly. The turnaround time for services is reasonable depending on what’s needed.

This is my go-​to place for my shoe repairs and I’ve always been pleased with the results. They are very professional, the place is well maintained and spacious. I usually go for heel cap and it runs about $ 15 per pair. Sole replacement is a little more but I can’t remember how much now. I think the prices are very fair.
My only wish is that the turn around was a little quicker, I usually have to wait over 30 days to get my shoes back but the job is so perfectly executed that the wait is well worth it. They give you a call when your shoe is ready and they have never exceeded the promised deadline. Kudos for the professionalism!

Be patient because it’s worth the wait. I’ve had soles replaced and leather boots refinished.

These people are miracle workers. I gave them a favorite pair of suede heels that looked like they had traveled to hell and back. Two weeks and $ 20 later, they not only saved them but made them look brand new. Just dropped off a pair of boots to get winterized.

I took in a pair of boots to get re-​soled and then a couple pairs of heels for new heel caps. They did a REALLY GREAT job with the work, but I thought it was a little pricey ($ 80 for the boots) and it was definitely not a quick turn around. I think it took about 6 weeks all together, which was fine for me, but good to know!
Overall I was definitely happy. The people that work there were also super friendly and helpful.

Incredible folks. We live in Memphis, Tn and will use them for any of my boot needs from here on out.

The zipper separated on my favorite pair of boots. Everyone i asked told me they were a lost cause. I took them to Hampton Shoe, praying that they would be able to fix it and fix it they did. The price was super reasonable, the owners are super friendly, and the zipper looks fantastic.

Slower than a turtle on zannex. Called 3÷18÷15 need a small repair, Sometime in mid april it will be done. WRONG. They said they have over 500 pairs of shoes to repair, They take your shoes and leave you standing. Why take in all the work you cant repair, for a month.

Had my Steve Madden combat boot zipper repaired and you can’t even tell! the price was decent and they did it in a reasonable amount of time! this is my new go to place for shoe/​purse repair!

4 ½ stars, really! Been looking for a SOLID neighborhood shoe repair business since leaving Detroit 2 years ago where I had MANY to choose from and StL experience has been the opposite – until Hampton Shoe Repair! Went in with a banged-​up 10+ year old pair of casual work shoes that had good ‘bones’ & worth saving but no one else wanted to work on them (four other shops around StL). So, $ 28 later for new heels, laces, & free polish I had a completely rejunvenated pair of shoes ready for many more years of wear.
On top of that, when I dropped off the shoes for repair I just happened to have some discretionary cash and they had a close-​out on a pair of 6″ Chippewa moc-​toe work boots that are excellent (!) quality boots AND American-​made.
These aren’t cheap department store or mall boots or prices BUT the quality is exceptional, price was competitive with online and I got to try them on before buying (no exchange merry-​go-​round). Oh, yeah, HSR will help me maintain the boot for low /​no cost – polish, treatment, laces, etc.
OK, ½ star lost for the amount of time it took for the heel repair – 4 weeks (as stated when I dropped them off). So, plan ahead and be patient – it was WORTH the wait !

I have bought boots from here twice with great customer service and boot selection.
I found out i had been buying the wrong size boots for awhile. So thanks to the ladie that helped me try on 4 different pairs.

I have struggled to find a good shoe repair and have tried many others, in every neighborhood. Hampton Shoe Repair revitalized two pairs of medium priced heels and beautifully reconditioned an expensive pair of boots that I have had for four years. I have beautiful patent leather boots (also expensive) that had strange stains, paint?, I could not remove it and for ten dollars, they look like new. Best shoe repair I have been to in St. Louis! Helpful and friendly staff and the repair staff are craftsman.

I purchased a pair of boots over the internet for the hubby and was very pleased with how smoothly everything went. Before I purchased them I called them to ask a few questions about sizing and the lady answered all my questions and was very informed at the products they are selling (it’s so annoying to call a company and no one can answer simply questions about the products). They also had the best price for the style of boots I ordered. The boots arrived within a week and they fit hubby perfectly. Next time someone mentions they need a good pair of American made boots I will refer them to this company. Very happy with the service!

I love this place… mostly because they resurrected a pair of my Jeffrey Campbell shoes which had broken straps so I couldn’t really wear them (slingback platform wedges) for only $ 12. They fixed the broken strap on one pair and reinforced the others. Sooo nice. Now I can wear my favorite shoes again!
Also they sell a wide variety of leather goods like belts and some good quality made in the USA hiking boots.
I would definitely come back here with shoe repairs. I actually wanted them to repair a pair of black boots I have (from The Buckle) but they didn’t have a metal buckle that matched the one that came off of mine but he said if I can find a new buckle that matches, to bring it back.

It looks like it has a nice shop, and the people at the counter were certainly friendly and acted like they knew what they were doing.
For context, I had a nice shoe repair vendor in Allentown (near where I most recently lived prior to moving out here), and could get my favorite loafers re-​soled (leather soles) for under $ 50. So, it was sticker shock when the nice young lady said «$ 70 … and, yes that includes a shine.»
I choose to not prioritize $ 300 shoes in my lifestyle. I struggle with $ 70 for soles, and in this case I ultimately chose to take a pass on having them repair my favorite shoes.

I had a pretty weak experience at Hampton Shoe. I took a pair of nearly new Carhartt boots up there to get some new eyelets. The boots are great with the exception that they have junk cloth eyelets (if you are considering buying a pair of boots with cloth eyelets, don’t). I took them up to Hampton Shoe because they had some pretty decent reviews online.
It took about 4 weeks to finally get my boots back after they told me it would be two weeks. That’s an awful turnaround time for what is a pretty simple job. I know you want to generally have a FIFO policy on repairs, but that is a long time on a pretty simple job.
So i get the boots back and notice the hardware they used for the eyelets looked exceedingly cheap. The first eyelet broke in about an hour. I took them back down and they fixed them back up. The same eyelet broke in about 10 minutes of wear. I can’t recommend this place for any serious repairs anymore. If you can’t use good hardware on your repairs, I can’t trust you to do any serious work.

This place came to my rescue, so I’m a fan. I had visited several shoe stores looking for shoelaces to replace a pair in one of my favorite work shoes. None of them had the type I needed. How can a shoe store sell you a shoe with laces and not have the replacement laces when you need them?
Finally a sales clerk at one of the stores I visited referred me to Hampton Shoe Repair. (That was excellent customer service.) What a shock, the store is in my neighborhood and I never thought of going there. I was pleased with the selection of laces, and they had the exact one I needed for my shoes. I was also amazed at the selection of work boots. I don’t need the boots for work, but they look great with jeans and flannel when you are going for that outdoorsy look.
After reading Kelly B’s review I’m taking a pair of loafers in for a sole-​lift.

Every year, I wear my favorite summer heals to death and every Spring I take them to Hampton Shoe Repair to have new heals and bottoms put on. They come back looking almost new and so much more comfy than a new pair @ only $ 12 a pair. Love it. They are busy, so expect to wait two weeks for your shoes.
P. S. They recently moved to a storefront nearby (still on Hampton, other side of the street). Bigger store, much nicer. They stock a large supply of new work-​boots and dressy men’s shoes, as well.