Commerce Bank

Avoid this whole company at all costs. When we lived in St. Louis we banked with Commerce and these guys are the very definition of a small time operation. They are unable to offer almost every service that a person needs in the 21^st century. There service is rude, and their operators are clueless. Do yourself a favor and go with an established national bank instead

This bank served my family for decades before being subsumed in the Commerce system. At this point, I recommend anyone finding a banking alternative. Service is routinely slow, sloppy, understaffed and borderline unprofessional. There is no bank manager on site — she hops from one bank to another. There is a pervasive sense that they are serving a ghetto area, and the insolence, condescension and shabby behavior speaks of nothing comparable to the service I receive at other banks and observe with acquaintances in other areas.
In short: This bank is just a branch in what the system obviously perceives as a low-​priority area. Again, the condescension, slowness, bad staffing and general lack of interest in service makes is a neighborhood liability.

I HATE COMMERCE Bank! They say they like to help small businesses. What a joke!
If you are a small business… RUN! RUN!

Love the service I get at Commerce Bank on grand in tower grove! Always helpful and great customer service!!! Morgan is amazing and has been so helpful when we joined this bank 2years ago!

I’ve banked with Commerce since I was in College and this location has changed three times since then. My main reason for visiting this branch is because I needed to get a car loan to get a used Acura TL. I had been here before to get a new debit card since I run through those well before they expire and decided to come in here to talk to someone about a car loan.
Within 3 minutes of me signing into the book I was helped by Joee. She explained all the ins and outs of the loan packages they had so we could find one for me in my budget for the amount I was willing to spend. The process was super smooth and she answered all of my questions about the loan. Within an hour I was pre-​approved for the amount I needed to go find the car I wanted.
When I finally did find the car I wanted Joee made sure everything was in order prior so when it came time to close the deal I was prepared. I don’t think I could have asked for a better experience and will definitely come back to Commerce if I need another auto loan.