Bommarito Mazda South

Horrible customer service. I had a question about the Mazda connect system and called their dealership. The person answering the phone transferred me to someone who hung up on me. I then called again, and they hung up again! Third time, the same person answering the phone was very rude, and transferred me to a VM box. I doubt I’ll ever go to this dealership. Lou Fusz is much better.

We bought a Mazda3 February of 2015 and after their numerous ‘car salesman-​like’ wheelings and dealings, we agreed on a price. Ultimately, though, they tacked on another $ 50 for who knows what. Even though they were very specific that it would not be higher than the price of the car + the processing fee of like $ 150. Overall, it was extremely frustrating that they kept nickel-​and-​diming us after the financial agreement was (supposedly) final. They told us about their great door-​dent removal program for the first year of having the car, too. Any dents or dings in your door will be pulled out for free and they will even come to you to do it. We got a ding in the door, and can you guess what happened? I had to leave work early to meet them somewhere to do it, otherwise, I was going to have to drive 35 min to the dealership to have it done. So far, we have not had good experiences (these are just a couple) because of the fibs from and general standoffish behavior of the salesman (Mark Schwarztrauber). This is just our experience, but I would not recommend going to this dealership.

Too bad Unilocal does not offer a negative star rating.
We bought our very first brand new car from Bommarito Mazda south just over a year ago. Every time I go in for service or have to call for a general question, I mentally prepare myself to face some irrational situation hosted by rude and indifferent people.
That is probably because when we purchased the car, BOTH the salesmen, and the finance guy left in the middle of our 20,000 plus transaction. The salesmen would not return our calls and finding us financing is apparently a favor and a privilege and finance is more than happy to let you know that.
I could go on to tell you about all the other amazing dealings I have had with these people at Bommarito but it is honestly a waste of time. That first experience left such a bad taste in my mouth, I absolutely dread returning to that dealership.
There are a lot of choices where to buy a car in Lindbergh. Do not go here.

Unilocal says they are closed Saturdays and they may as well be. 3 salesmen and very limited stock if you are interested in anything but a Mazda3, they have about 100 new ones in the back lot.
Purchased my Mazda6 here 6 years ago and looking to trade in but going to have to go elsewhere because of the poor stock and lack of motivated salesmen. Bring the wife, kids, dog, cat, and grandparents, they won’t acknowledge your presence otherwise.

Bought and service our Mazda 3 here. Never have had any problems, the staff is friendly and they are ready to serve you.
I love their online system to set up appointments and they get them done in a timely manner.
Will purchase future Mazdas from here, if that’s the car we stick with.

Let me start off by saying that my family members have bought cars here and had good experiences.
But none of us will be shopping for a car here again.
I was in the market for a car after moving back to STL from DC a few months ago. I settled on a Mazda 3 and so we decided to go to Bommarito.
The sales guy we dealt with there, Brian, was just fine. He was friendly and my dad had negotiated the price over the Internet beforehand (my dad used to sell cars) so there was supposed to be no bullshit.
SUPPOSED TO BE.
Well, I gave them a small check to reserve a car and they were going to order it for me. It was supposed to be in in about a week.
Then, a few days later, I get a call from Brian that says my car is in. And it has features on it that I didn’t ask for and will get for FREE!
But…it has 500 miles on it. It was driven here «from the coast,» he says.
Well, it turns out, that’s not the car I ordered at all. Instead, they did a dealer trade to get me the car faster, but it had to be driven here from Oklahoma or something. Hence the 500 miles.
I told them, no, I don’t want a car with 500 miles, I want the one I ordered. I’ll wait for it.
The whole thing put a bad taste in my mouth for them. In the meantime, my dad was trying to find the car at a better price at Lou Fuhz.
So Brian’s manager, also named Brian, starts putting the squeeze on my dad. He tells him that if we don’t buy the car from there, they will «never service my car.»
He was a real jackass, so in the end, we bought the same car from Lou Fuhz for less money.
Ha.
Turns out Brian’s manager is notorious in the St. Louis car business for being someone that bullies people into sales. Don’t fall for it!