America’s Best Contacts & Eyeglasses

Not at ALL what I expected when I walked in. The room was whisper quiet with plenty of staff on hand; you could hear a pin drop! The women working there were jovial, spirit filled and full of life, it was like talking to family. Now the glasses, there are a whole lot to choose from, from cheap lenses to expensive frames.
The eye doctor was more than informative and the eye nurse who assisted was like a fresh breeze. I was amazed at how fast the time went by, AND I MISSED MY APPOINTMENT. Turns out it took me at least a good hour to figure out what frames I wanted, so I used my time in waiting for the next appointment to go frame searching.
I settled for some more expensive frames in the end. Now the deal they have IS NO DIFFERENT than any other eye glass store; you’re going to walk out of there spending at least $ 250 per glasses for a nice looking good pair with all the lense protection and add-​ons and what not. I spent close to $ 500 for two pair of glasses, but it was worth it.
If you want to go the cheaper route, they can accommodate you. Mind you the eye exam is ‘free’ if you buy two pairs. If you want to take a look before hand, got to Americas Best Contacts and Eyeglasses website and you can try them on virtually there.
Make sure to ask for your prescription on the way out. That way you can have it on file so in case you need new glasses or replacements, you can skip the eye exam for wherever you go, and probably even order online the next time around.
All in all I give it a 5 stars. It was clean, nice, accommodating, and not much different than any Eye store out in the county. Love the staff at the Gravois Plaza Location. You all are angels and were the best help!

I have gone to this location of America’s Best many times and I was always treated with respect by the employees. I never waited more than ten minutes for an eye examination. On one occasion, I was treated promptly without an appointment. The opticians are always thorough during the eye examination. I have been to other America’s Best location and this one is equivalent in service. Plus the Eyecare Club is a good deal.

I had a fine experience here. People who complain about the appt. wait time have a reason to (I had a wait myself), but for everyone else… come on. As a grown up human being you have the choice to go to another store, turn down the expensive additions, tell someone they are being pushy/​unprofessional, etc. As a business they are responsible for catchy advertisements (which always have fine print) to bring people in the door. You can always call or email before «wasting your time» by driving to store and finding out about the fine print.
Bottom line, I found 2 fantastic pairs of glasses without adding on all the extra stuff. I’m assuming adults are writing these reviews so I suggest using your elderly wisdom to realize that if it sounds too good to be true, then expect some additional charges and take it or leave it. Nobody is holding a gun to your head and forcing you to purchase glasses from this store…

Had a 4:30 appointment, waited over a half hour. I still wasn’t seen, walked out. And I don’t know who designed the place but the waiting area is next to the bathroom and you can smell everything. I will not be back here!

If it sounds too good to be true…
Seriously, I despise companies like this who prey on and take advantage of poor people. Disgusting and totally sleazy.
Agree with last poster– beyond terrible.
I arrive for my «appointment» and am told to start looking at glasses. I don’t even know at this point if I NEED glasses. A bunch of miserable-​looking, practically sedated employees are wandering around aimlessly in fake lab coats that are supposed to lend legitimacy to this scam of an operation.
I am led to an exam room by someone in a lab coat who does not introduce himself. He is basically conducting an exam, pretending to be a doctor. He is asking me personal medical information and just being totally ridiculous (ex: «Ummmm, hmmm, well I’m just going to ask you some questions out of curiosity, no reason, I’m just curious.») and kept asking me if I was getting glasses. Clearly I need them, since it wasn’t until the end of the «exam» that I saw his lab coat said «secretary» or «receptionist» or something. I felt totally violated. I think his «curious questions» were a ploy to get information from me, which he then used to try to scare me into an additional glaucoma exam for an additional fee, which I believe would be included in a routine eye exam if you went to a reputable doctor.
I am then forced to sit in a disgusting waiting room full of extremely pissed off people for almost 50 minutes past my «appointment» time. A doctor FINALLY sees me. I do have to give him credit, he was legit, though wasn’t wearing a name tag, nor were his credentials displayed. He didn’t rush me though, which was nice.
He put me through a series of more tests, and then showed me about 20 different lenses as I was looking through an eyepiece and after each pair asked me to tell him which one was better. He did not explain the purpose of this or anything. He said I needed glasses. I asked if I really did, since my prescription was so low, and he kind of pushed me into it, but he was honest. It was uncomfortable though.
So I wander out into the waiting room and they try to start selling me glasses right away and I’m like hold up. Can I see what it’s gonna look like with glasses? Like, what the difference in my sight will be? The lady got totally bitchy with me and said that’s what the eye test was that I had just been through, and that I had already seen what things would look like through the glasses. They guy didn’t tell me that during the test, though, not until after. If you are wanting me to buy hundred dollar pairs of glasses, then let me look into the damn lenses again, you worthless pieces of shit. But she got totally bitchy and said I would have make another appointment. You’re fucking kidding me, right!!! I swear to God she said that.
I used my insurance and just paid for the eye exam (25 dollar copay), but if you don’t have insurance it’s 45. She seemed all hurt that I wasn’t buying glasses. Really??? Yeah, it’s amazing, when you treat people like shit, they usually don’t want to buy shit from you.
I would NEVER EVER EVER EVER EVER go back here, and would never let anyone I know go here. Even if you don’t have insurance, there are dozens of options as cheap as this (Walmart is way better). And even if you went here, the chances of you actually getting 2 pairs of glasses for 69.99 is probably zero, and even if you do, it’s not worth it. They have zero credibility with me. Don’t go here. I don’t care how broke you are. In the hour I was there, one lady was practically crying because she said they were charging her more than they had said it was going to be and they refused to give her the glasses till she paid, and another lady said her contacts were way off because they made a mistake. You’re better off getting the 5 dollar +1/​-​1 reading glasses from Walgreens, for crying out loud.
I’m going on some blind dates this week. I hope the dudes got their glasses here. If so, I might get laid.

This place is beyond terrible.
We’ve have been to the America’s Best at Gravois Plaza in St Louis twice, and both time we were extremely dissatisfied and annoyed.
First, the wait was long. What’s the point of setting up an appointment when you have to wait for more than 30 minutes to see the technician and another 15 to see the opthamologist.
Second, the two pairs for $ 65 + is a total phony. The sale associates kept pushing us to get different kinds of lenses, anti-​scratching properties, etc, without really explaining how different those lenses are. In the end, we ended up paying $ 300 + for the two pairs with the lenses that they «think» would be best.
Third, we were not treated with respect. Yes, we are immigrants from Vietnam, and we may not understand whatever they told us the first time. Therefore, we had to ask for clarification. The responses we got were quite rude, and did not really contain the information we need.
Third, they never gave us an actual prescription.
Fourth, all they want is to make money and they have no intention to educate their customers. For instance, we came for contact lens fitting today. Instead of telling us about the kinds of contacts that are available, how different they are, etc, all we got asked were how many boxes we would like. This was asked without any info about prices. Furthermore, since it’s my sister’s first time wearing contacts, I think it would make sense for them to provide some trial pairs to see if the contacts fit her well. However, they require us to order the whole box of lenses and then use these as the ‘trials”. What if they don’t fit my sister well?
Overall, do NOT come here. We were quite dumb to have returned a second time, so don’t make our mistakes.