I don’t think it’s just luck. The day my 70’s era dryer broke, I headed over to Sam’s Best Brands Plus. Wouldn’t you know– they had a clearance sale on a high end dryer AND the clearance price was several hundred cheaper than the cheapest new dryer I could find anywhere else. Installation was included in my purchase as was a 4 year full-warranty(I don’t know if these benefits apply to every purchase). It’s now been two years and the dryer hasn’t missed a beat. More recently, the evaporator fan motor on my fridge died. I called everywhere in town including the place the previous owner of my house bought the fridge. No luck. No repairmen or parts. I don’t know why I overlooked Sam’s Best Brands Plus, but it was the last place I called. The person on the line said«I doubt we have any evaporator motors in stock, let alone one you might be looking for, but give me the part number and I’ll check.» They had two! Not only did they have two, but their price matched the going rate on the internet. I bought the fan and installed it that Saturday(two days sooner than anyone would be even able to «look» at it, let alone order the appropriate part). As a bonus, they also carry unmarked-up filters for this fridge(apparently the filters are no longer made). TL;DR: They carry fairly priced items, are both helpful and creative in assisting you with your needs, and most of all they are honest and knowledgeable.