Kohl’s

Do you want long wait times and staff complaining about other staff members not doing their job? well you have found the place.

This is my «new» favorite store! I hadn’t been in Kohl’s in years and went there last week… what awesome selections of EVERYTHING and at wonderful prices! Many of the items on sale were things I had been looking at but waiting for a good price. The clerk at the register was so friendly, helpful and had some great suggestions for us. Their return policy is probably the best I have ever seen. But what will bring me back over and over are their quality selections and prices… wonderful store! Thank you, Kohl’s!

I have to admit I was a snob about Kohl’s until my husband dragged me into the store.
This place is amazing. Their prices are very competitive, even with their neighboring retail giant Walmart.
I love that they pretty much have everything you will need in one store — clothing, shoes, household, beauty, athletic, kids, etc.
Another great thing are their sales and their readily available coupons.
My one gripe would be that the store is really cluttered and has to few signs indicating where things might be. Oh, and you will not find a single store associate until you hit the register.
But with these prices and selection, I’m ok with rummaging through this place!

I’ve had two negative experiences at Kohls. The register, specifically. In August. A customer who was buying oodles of little kid clothing items was at one register. Who could blame her? They were on clearance. But the store chose not to open another register.
This week I went back to Kohls. An anxious manager would tell each customer which register to head for, which seemed nice. She sent me to a certain register and an older couple got annoyed. They thought I had cut in line, and so did the cashier (but he was still very courteous and patient, since I pointed at the manager and said, «That woman manager told me to come here.»).
I was so embarrassed. I wanted to just leave and put all of my items down, but I had worked too hard to find exactly the right gifts for someone I love.

Kohl’s is pretty much the same everywhere you go, which I suppose is the point of a large chain like this. I like the Springfield store pretty well, I have never had any real problems. It seems that when the registers become congested at one end of the store, the checkout counters at the other end are clear. A little annoying but works for me. They keep the store relatively neat and clean. I personally don’t mind a jumbled clearance section because you can find hidden jewels that way. My only beef with Kohl’s applies to ALL of their stores, I hate the way everything is priced crazy high and then you have to use discounts and coupons to get the items to their rightful, reasonable price points. This sort of gimmicky pricing gets pretty annoying. However I am willing to play the game, especially because I find that most of the clothing at Kohl’s is cut very well and fits me perfectly. Most of it lasts a long time too, and for a discount type of department store that’s pretty great!