Headlines at Montage

Don’t waste your time or money. The whole process was awful and I left with exactly with the haircut I DIDN’T want. From the moment I walked in something was off, it was 2 PM and it felt like the shop was ready to close up, I was told to get my own gown and given that it was my first time there it was confusing since I had no idea where it was. I was finally directed to a closet where I had to get it from a top shelf. I was left in the lobby with no idea where my hair dresser was and was finally told to find her… again, it was my first time here. I finally had a consultation with my hair dresser after stepping over a huge pile of hair, which remained on the floor for most of my service, and told her specifically what I wanted and more important what I didn’t want in my hair cut. I was also getting color and she tried to encourage me to do semi permanent insisting I didn’t have gray hairs, which was the only reason I was getting hair color. I said that I wanted permanent since I have grays and they are tough to color, with that information she didn’t put me under the dryer which led to poor gray coverage. The cut was all wrong I didn’t want short layers and as she was cutting I realized she was cutting too much and reminded her and she said she was merely texturizing. If that wasn’t bad enough the receptionist who was in a hurry to leave at 3:45 asked me to pay while getting my cut and I was asked how much tip I was leaving. UNPROFESSIONAL!!!