Sooooo… as I often like to remind myself, and others – our experiences are entirely subjective. That being said… I love me a trip to giant burger. I’m sure you could find a few reasons to knock this place. But where is that not the case, right? I’ve been here many times over the past 16 years, and i always leave mostly happy. They have occasional«off» days, probably due to who they’ve staffed. But in large part, the food is always good. Like any other business… it’s tough to find good help. On my last visit I got their super spicy burger(with two extra patties), a shake, and some O-rings. The food was all perfect. The staff were fantastic. The floors… very very greasy! If you are ok with tired old seating, some grease on the floor, huge portions, low cost/good quality food, and an occasional miss in at least one area of your dining experience… then this place will not disappoint. After all, it’s just a burger joint. They aren’t selling crab encrusted halibut fillets here. Bring a friend, share good stories fill your belly, and leave knowing you just ate at small business that tries to bring you good food… if nothing else.
Emmeline S.
Classificação do local: 3 Eugene, OR
Giant Burger serves the type of food my relatives in Taiwan dreamily imagine Americans eat on a daily basis– 5 lb. flame-licked burgers, mountains of fries, and creamy milkshakes served with a side of chili cheese dogs. That is, in a nutshell, their American Dream. My uncle, in particular, would lose it if I told him about Giant Burger’s Bacon Bacon Bacon Burger– a bacon studded beef patty topped w/bacon, and served on a bacon-buttered bun. Or the Krusty Burger– a beer battered hot sauce-splashed cheeseburger. I, on the other hand, often find myself torn between the choice of a grilled cheese or a burger, so I was excited to behold the Phat Bubba– a cheeseburger melted between 2 grilled cheeses on Texas Toast. That and a large side of garlic fries(photographed & shared via LINE), I reasoned, would be enough to make all my relatives jealous. Unfortunately, I found reading the menu more pleasurable than the dining experience. The Phat Bubba, though impressive in concept, heft and architecture, featured a greasy, well-done patty smothered under a mountain of melty American cheese, which dulled any other flavor after the first bite. Still, I was happy enough(… 30 minutes later…) to check«grilled cheese cheeseburger» off my bucket list & put my FOMO to rest.(Grilled cheeses? Yas. Burgers? Yas. Both smashed together? Nahh.) The garlic fries were hot, crisp & tossed with liberal amounts of fresh garlic– worth a return trip, if they had come out the first time around in lieu of the tots, which I did not order. Unfortunately, I was unable to let the server know about the mistake until 15 minutes later, when she finally made eye contact with me and my dining partner(hooray!) Water refills were also impossible to request, both from the booth and at the counter, despite there being less than 6 people dining in. We intended to order a milkshake for dessert, but were unable to, as the few times our server came by(to drop off food and hand us the bill) she would take off from our table at what seemed like a running start– no commentary, no eye contact. Still, we wanted a chocolate shake! An hour in, I walked up to the counter to see if I could order one. No dice– a party of 4 had just walked in and started perusing menus, and the server let me know that a milkshake would take another 50+ minutes to make. Noooope. Nopenopenope, I’ll take a hard pass, thank you. I imagine there’s a magic hour to visit Giant Burger, during which you can get your ½ lb chili cheese dog, 6 variations of fries, lemon meringue pie shake(omnomnomnom) and even a water refill(!) within a half hour. If anyone knows when it is, please let me know– sharing is caring! ;) I can only tell you one thing– it’s not Sunday evening at 6pm.
Jaymie S.
Classificação do local: 3 Eugene, OR
My sister and I both got the ¼ pound burger; I added bacon and bbq sauce on mine. The burger was really good! You could tell it was all fresh and homemade. I got a side of curly fries and my sister got onion rings. Although the burgers were really good I wasn’t impressed with the sides. The onion rings were a bit over breaded and undercooked so they were a little doughy, the fries were really salty and just didn’t have the best flavor. Maybe we came on an off day! I’d be willing to come back and try it again.
Kris J.
Classificação do local: 5 Sisters, OR
It was super good, waitstaff super friendly, and onion rings are the size of a donut. Very happy :-)
Mike F.
Classificação do local: 4 Springfield, OR
Ok. Twice now. One time walk in, one time call in. The wait staff was great. When we explained our virgin — ness the first time, the waitress took time to explain, chips, fries, flavors, burgers, pounders, 1⁄3 pounders, ¼ pounders, wow. A lot to navigate, but our waitress was good. Food was great. Really great. Our experience was great. Walk in was fun. Call in went smoothly. We’ll be back.
Jill L.
Classificação do local: 4 Loveland, CO
Orangesicle shake needed more orange, burgers were delicious and the onion rings are huge. Cute little place. 5lb burger challenge.
Steve S.
Classificação do local: 5 Eugene, OR
Awesome old school burger place. Great fresh food. Staff is nice and informative. Same ownership as Bonanza and Pink House in Cottage Grove. Lots of choices, need more places like this.
Matthew E.
Classificação do local: 5 Springfield, OR
Had the Baja Bliss! Superb, Fast and tasty as hell! Curly fries were perfect! Service was very pleasant and on top of my drink while I was there. Reasonable prices. Kitchen sink is next!
Daniel P.
Classificação do local: 5 Heppner, OR
Just simply awesome. I moved away but still come back here when I’m in town. My favorite shake is the funky monkey(peanut butter banana chocolate). The tiki burger with garlic fries. Yum. Yum. A may fire burger fans.
Justin H.
Classificação do local: 5 Springfield, OR
It’s a hole in the wall of a joint that has a large selection of interesting burgers. As far as décor goes, yes, it’s dated, and seating seems a bit awkward if you go by yourself — you’re sitting at a booth meant to seat four people. It was very easy for me to get service, even when a group of ten ladies followed me into the restaurant not even seven minutes later. My drink was always topped off, the ladies were very friendly, and my choice of burger tried to melt my face. I opted to try the Inferno, which is a jalapeño studded burger, generously slathered with a fresh habañero inferno sauce, and adorned with cayenne pepper, green chilis, pepper jack cheese and grilled onions. I am not used to getting a burger that actually bites back, being often punished with food that’s had its flavor and spark watered down for the general masses. After managing to eat this thing, my lips are slightly numb, my tongue is burning, my stomach is on fire, and my nasal cavity is the clearest it has been since moving to Oregon. I also had the irish chips with the burger. I can’t punish a business for my experimental phase — I thought they would be wedge-shaped cuts of potatoes, fried. I did not expect slices nearly as thin as crisps. They left me wanting a little, but again, my fault — I could’ve gone for a cut that I already knew. All in all? 10 out of 10, would melt face off again.
Amber B.
Classificação do local: 4 Central Point, OR
Old fashion burger joint. Not fast food so don’t expect that type of speed. Hand made milk shakes with unique combos. Lots of fun burger combos with multiple cheese options. French fries options curly, straight cut, shoe string and Irish. Food was fresh and decent. Meat was a little dry.
Heather C.
Classificação do local: 1 Grants Pass, OR
Burgers took 40 minutes. Two of the three shakes came out after 20 minutes. The third shake came out after the burgers. Very understaffed and greasy. Omg greasy.
Jessica R.
Classificação do local: 1 Eugene, OR
This place is a shit hole with the worst service i have ever experienced wtf where did they find these people they act like we are shit and dont give a shit the cook cant cook if her ass depended on it fryer oil has never been changed all day there lazy its a filthy shit hole man what a bad experience this was. I will suggested they fire everybody shut it down and start over starting with the manager. Fuck clean it train people and at least fake a smile. One star my ass thats being nice so please excuse my language and my rant. If i offended anybody it was not my intention. It was just so bad we used to like this place.
Shannon W.
Classificação do local: 3 Springfield, OR
The burgers are great but the wait time is practically intolerable. Over an hour to make three burgers when there are only four groups in the restaurant? I’m not impressed. We did have fun celebrating my brother’s birthday though. Were it not for the company, this would have been a complete disaster.
Troy M.
Classificação do local: 4 Wenatchee, WA
A great little spot for a yummy burger! As stated by previous reviews, this is a no gimmick place that makes no apologies for their simplicity. Their burgers speak for themselves! Delicious! Why only 4 stars? My burger could have been cooked a little less. Next time I will ask, and yes, there will be a next time!
Amanda A.
Classificação do local: 4 Veneta, OR
The building is very small and outdated and seating is very limited it was Great food, they only have one waitress but she is very attentive. Seriously terrific burgers and the fries are the real deal. I ordered the 1⁄3 lb burger it was moist and yummy, my husband ordered the PHAT Bubba which is a burger in between two grilled cheese sandwiches, he said it was incredibly delicious one of his top favorite burgers. Only downfall is you have to order the fries separate rather then it being put into a meal deal. We will definitely be back.
Cee D.
Classificação do local: 2 Eugene, OR
The burgers are alright. They’re a bit under-seasoned and overcooked, but the vast array of burgers on their extensive menu makes up for some of the lack of quality. Service is abysmal. Mistakes, galore. No refills on drinks. The servers bring your check and pretend you don’t exist without so much as asking if you want anything else. Anyway, the price is right for the product, but the service kinda kills the appeal.
Tasha B.
Classificação do local: 5 Springfield, OR
I don’t get to eat here nearly as oftem as I like. The staff isnsuper friendly and accomadating. A friend and I passed by once while walking our dogs. They served us outside in the middle of winter and even added cherry syrup to pepsi for my friend who has an addiction for cherry pepsi. The have an insane amount of special burgers. They’re all good, all worth it, they’ll cook your burger to your desired doneness, but you may have to sifb a waiver. Before I became lactose intolerant I would get a milk shake every time. They’re huge and made with local umpqua ice cream. Always delicious. Their curly fries are by far the best around. I’ve stopped on the way home just to fries to go.
Stacie G.
Classificação do local: 4 Eugene, OR
Giant burger has good, no-gimmick burgers. They choose quality meat and toppings– there’s no special sauce everything is drenched in– its just a fresh, well made burger. They have an expansive menu of specialty burgers, and 4 different types of fries. The pricing is reasonable(burgers range from $ 6-$ 12 not including huge ones), though the specialty shakes are over $ 6 for one! Granted, a shake is more than enough for 2 people. The shakes are good(made with umpqua ice cream) but I don’t think I’ll get another unless I’m dying for one, simply because it’s the price of an entrée. My ticket came to 2 specialty burgers, 1 fry basket, 1 shake for $ 26 including tip. Atmosphere is kinda grungy– not dirty, but the whole interior is begging for a facelift. Each time I’ve come I’ve had to swat away a fly. Wait staff is nice, but god forbid you come with they’re busy. I’ve never seen more than 3 people working at once. You WILL wait a long time if you come during a dinner rush. misc comments: The boyfriend complains they have mediocre ketchup(basically, not Hunt’s). I’m looking forward to trying their onion rings next. I think it’s funny that only men have attempted their 5lb burger.
Alex H.
Classificação do local: 4 Enfield, CT
If you’re hankering for a burger in Springfield and you’re far too lazy to go into Eugene, this place is a super option. They have a ton of burger options(including the Bacon Bacon Bacon… you can infer what this burger is all about). The burgers come in multiple sizes(¼lb, ½lb, etc) which is great for those without gargantuan appetites. The jojos(A.K.A. Potato Wedges) were delicious… especially with the fry sauce. The onion rings are HUGE and greasy. I’d go back. The people that work there are super friendly. Plus… they have keno! And beer on tap :) Win!