Apollo Spas

We have been a long time customer and today I called to schedule an appointment for service on our Apollo Kodiak a girl named Taylor in the service department was SO RUDE and disrespectful. I will he taking my business else where from here on out. And Taylor, if you hate your job THAT much maybe you shouldn’t be in customer service…

Two years ago we purchased a steam shower from Apollo. WE love our spa and our salesperson was great. The follow service and maintenance has not been great. More recently we had an issue with the shower and I called for a maintenance person and was told they no longer service them and will no longer be selling them. So I asked for a recommendation of who to call for servicing it and the reps response was «I guess you will have to google it and look, I don’t know. I own my own business I always make a point that our company knows who to refer on to. That response took an Apollo customer to a non customer. People spend a lot of $ with your company… if you quit offering something do some research and be able to refer your customers so you keep them. So long Apollo.

I love my spa!