Cvs Pharmacy

Daisy the pharmacist is rude and incompetent. Argued with my father over a blood pressure prescription that was not dispensed to him. Tried to blame him and say he probably threw it away or lost it??? He hadn’t been feeling good off of it and my concern was growing as heart disease, high blood pressure and cholesterol runs in the whole family. She lacks total professionalism and compassion. Thank god I was there to stick up for him or he would have been out a three months supply. Michael the supervisor is awesome but CVS pharmacy needs a total revamp in the back.

had what i needed… nothing fancy… this was a typical pharmacy in sParks,

Wish I could give it ½ star, this place is a clown show, thank god my medication isn’t life saving.

Went to this pharmacy today to fill my RX. The tech there, they tried to run my insurance and it was coming up as I don’t exist. We called Cigna and they gave her the BIN and PCN numbers over and over and she was not entering them right. She kept running my script as if I were requesting brand name, the box that says label was marked by my Dr because I am allergic to the generic and they couldn’t figure out how to run it as Dr requested for the brand name OMG there is a box you check in the system not very hard to do. Finally after an hour I said I’ve had enough your not doing right I am going elsewhere. i went across the street to Walgreen’s and had NO issues! They entered the info correctly and my co pay is 50.00 dollars not 200.00 dollars. The idiocy of this pharmacy and smiths just astounds me. I used to work in a pharmacy training as a tech and its really not that difficult to enter these numbers in the correct field. Come one people. So I will not be returning to CVS.

I just came in here to print off some pictures. I like their machine. You can upload your pics off of your phone via wifi given that you’ve downloaded the app. The cashier seemed less than thrilled to be working, but oh well. The store seemed relatively stocked with last min needs, but I’m a Walgreens fan when it comes to filling prescriptions.

The pharmacy tech Jane is most of the time rude in person or on the phone also. Janet the pharmacist is always pleasant & nice.

For the most part the CVS staff at the register is friendly and helpful. But today was definitely the last time (after 5 attempts) I went to this particular pharmacy.
No. 1, the pharmacy staff let me wait every single time for at least (!) 5 – 6 minutes although no other customer was around. Every member of the pharmacy staff seemed (or pretended?) to be busy with folding papers or sorting the prescription bags or something similarly «urgent». When I tried to catch somebody’s attention, I was put off with a sluggish «Be right with you.» — just for letting me wait another couple of minutes.
And when finally somebody felt they couldn’t let me wait any longer, the consultation was uninterested and halfhearted.
Sorry, but there’s nothing positive I can say about the pharmacy. Again, the other staff at this CVS location is nice and friendly but the Chief Pharmacist (or whoever is in charge of the pharmacy) should get the staff through some thourough customer service training.

I seldom use CVS as a pharmacy but I regularly go there for odd things like exchanging my propane tank. It is a bit hit-​and-​miss with the staff’s effectiveness at times but they have always been pleasant which makes up for some of it.