Budget Blinds serving Sparks

Scott of BB was a super nice guy. He was completely on top of things when it came to selling me thier blinds. However when our order came in we found they sent us two 18 or 19 year old kids to install our blinds. The two kids/​installers were not respectful to our new home in any shape or form. They caused drywall damage and they never told us they did it. They they drilled holes in our walls that were not used and they left them for is to stare at. They left a mess in every single window seal and my wife had to clean up after them. They installed a blind uneven/​not level that is screwed to our wooden door. We also found there was a mistake with our oder and the kids never tried to fix the problem and they only said they would let the sales person know about the blind issue. Ended up finding they installed a grey color shade and all they other blinds they installed were brown. A normal person would think the little kids they sent to our house would say something when they are installing one grey blind. Our order also had missing pieces which means our blind installation is incomplete. Scott from BB came back out and said he will get our order fixed, fix the walls and make everything right for us. So now we need wait and see what happens. I will update my review once they are done with the work…

Unfortunately I had a not so great experience with BB. I called and had them come out to give me a quote. The sales guy that I dealt with was nice enough but I specifically told him I wanted a liner installed behind the wood panel track for my sliding glass door. I said to him «I do not want anyone to be able to see inside my home etc.» I was given a quote and told it included everything that I asked for.
The kid who came and installed the shutters and panel track was really nice and even fixed a broken shutter that I had previously installed in my home. He is the only reason I am giving them two stars. I asked the kid about the liner for the panel track and he called the sales person whom I dealt with. I was told that he didn’t add that to my quote and that it would be an additional expense. He also said he would call me later that day to go over it with me. Well I NEVER heard anything from him. No follow up call NOTHING. I will not recommend BB or ever use them again. I guess you get what you pay for.

My experience with budget blinds has not been a happy one. In my opinion they don’t communicate very well.