J & M Tire Company

AMAZING tire place I recommend this tire shop to anyone with a luxury car: Porsche BMW, Mercedes etc. I called 15 tire shops and its the only one between Waterbury and Hartford that would service and repair my BMW’s run flats besides the dealership. Very cool, cheap, fast, friendly! Let me watch the entire process as well.

I went here to get a set of tires. They had used tires in great condition, which saved me money. They are super fast, in and out in about 15 minutes. But, when I walked into the main office area, someone was using the restroom with the door open. He apologized and quickly closed the door once he saw me. I guess he didn’t realize I was there, but awkward for both of us.

Great place for tires! They replaced the tires on my husbands Jeep and my Audi for a very good price.
The service was excellent and we have had zero wait! In and out in minutes.
My tire flattened from a nail recently and they fixed it for free since we bought my tires from them.
Support local business and go see them!

Honest and efficient! I was able to get a used tire to replace a damaged tire. Great business!

this place went above and beyond for me this weekend, i was an hour into my traveling to Boston when my «low tire pressure» indicator light came on. We stopped into this place and they took me right in. checked all my tires and one of them the sensor was screwed up which put the light on– they took it off– fixed it right up and aired up the remaining tires– took only about 15 minutes and they didnt charge me! needless to say the customer service was impeccable and worthy of me at least buying them coffee! i Highly recommend them for the service and they are a great bunch of guys! (even though we were RedSox fans!)

If your in need of new tires then this is the place to go. I called in to get a price and John was super friendly over the phone. He gave me a quote for 4 used tires vs 4 new and said come on down no appt necessary. When I arrived they took me right in and I was out within 45 minutes. The guys are all very friendly and my new tires are great. I will definitely will be recommending J & M to family and friends! Thanks guys!

Goodyear told me my flat couldn’t be fixed and tried to sell me 4 tires. I barely have 20,000 on them and did not want to buy 4. Brought to J&M after reading there reviews thinking I was going to buy a used tire. Within minutes they fixed the «unfixable» tire for $ 20. Great and friendly service!

I’ve been here twice and had a great experience both times. The first time my uncle was in from Michigan and had a slow leak on his van. My uncle is a retired pastor from a small church in MI so their budget is very tight. I was very concerned they were going to tell him he needed a new set of tires. Nope. It never even came up. The tires were fine and all the slow leak needed was a patch. 30 minutes and $ 20 later we were back on the road.
This weekend my wife’s car had a slowly as well. I took it in and got the exact same treatment. $ 20 in and out and 30 minutes. Also got great friendly service. They offered me coffee and coffee cake that was there for the employees. Very hospitable. I’ll definitely be going back.

I didn’t really want to write this review because I have a lot of friends and family who use J&M for personal and business vehicles and love them.
3 stars for doing your job. More for doing it exceptionally, and less when you get your car back with pieces missing and getting no real effort to correct the problem.
I took my girlfriend’s Jetta in for 4 new shoes. Tires are great. I was in and out quickly and the prices were fair. I noticed later that afternoon that the 2 passenger-​side VW center caps for the rims were not put back on. I took it back. They came out with 1 of them and told me the other probably spun off when drove away… while they were holding the other one in their hand. Right — maybe I looked like a moron and they thought I’d agreeably nod and accept that. Obviously one of the guys forgot both of them on the same side. No big deal — just make it right.
Ok ok — we will get you a new one Mark tells me. Call back in a week or 2 and we should have it. After a couple attempts at calling back and getting the same run around from him — we’ll get it, just call back cause it’s kind of crazy and we need to find one — I’ll be buying my own.
Just an annoying experience at a place that came highly recommended. A simple and appropriate resolution would have resulted in a lifelong customer. Instead I’ll be shopping around again in 30,000k miles or so.

The team at J&M are dedicated to customer service and getting the right product at the right price. I EXCLUSIVELY use J&M when it comes to tires because of their knowledgeable, fast, dependable services. Thanks to John, Mark and the staff for making it a hassle-​free replacement of the All-​Season tires on my 09 Murano SL.
I will be returning with my other vehicles. Thanks again.

For those who aren’t afraid to tackle the world of used tires. This place is the real deal.
My neighbor suggested J&M to me after I needed an emergency tire replacement on a Subaru. This means, 4 tires no matter what, thanks to the symmetrical AWD feature.
On a saturday at 1PM, I drove in to check out the scene. And within 15 minutes, had been greeted, explained my options and had my tires replaced and ready to go. They nailed my budget and provided a level of quality that I wasn’t expecting.
I can’t recommend this place more to anyone looking for a quick and easy exchange of tires.
It’s rather tucked away and you’ll miss the entrance, so be on the lookout.

I had a great experience here! I didn’t need an appointment and they took me in right when I got there. I brought two tires in to replace the old ones… easy job and didn’t cost a lot! Everyone was really nice and they got the job done in no time. They don’t bullshit you and were highly recommended by several friends.

Ok, so I originally wrote a great review about this place. I have decided to change it because I had to go back twice for the same problem (losing air in 2 tires). I am hoping that it is finally fixed.
The first time I went, I was greeted at my door and my car was taken in immediately. The next time I wasn’t greeted at my door, but it was still taken in right away.
I get a little nervous with this place because it doesn’t seem like there is a real communication system set up. I had to tell my tale to 3 people and then I wasn’t sure that my car was finished because the guy just started working on another vehicle without a word.
They probably know what they are doing, but its a little confusing for someone like me that expects to be told whats happening every step of the way and to see the person in charge knowing exactly what’s going on.
Go to them, but be prepared for their style.

Honest and dedicated service. I drive across the state to get tires here