Baskin-Robbins

Air conditioning is broken, one person working here taking her time and chatting on the phone. My 2 year old is patiently asking for ice cream and slowly losing her cool.

Worst Baskin Robbins EVER. Every time I go there, they are rude, they misunderstand my order. No matter how simple it is, I have to repeat it several times. Several times I’ve gone there at night, and the lights are on, the sign says «open» .yet no one comes to the drive through window. I say hello hello… no one comes. I can’t figure out what their hours are.
This past time I went up, lights on, and there is very clearly a sign on the drive through window that says Drive Through 24 hours. Yet after circling around several times finally a very annoyed lady comes to the window and tells me they are closed. I point out the sign and she just shrugs, obviously doesn’t care one bit. There is nothing on the door posting any new hours, or saying that they aren’t ²⁴⁄₇ anymore and all the lights are blazing including the sign. I think they just decided they wanted to go home early.
If you can actually manage to get ice cream here, and get what you ordered, it’s pretty good, but that happens ¹⁄₅.
Also another time about a year ago I saw rats… I’m not kidding. One went running right in front of me from the drive through trash bin over to the big trash dumpster. I told the guy and he said oh yes mam, a whole family of them! It was outside at least but, eww.

Horrible! Ever since they changed ownership it has went down hill! Always out of stuff, machines always down? I used to work at Baskin Robbins and our machines were never down without a back up. Service sucks too!

I’ve been to this location so many times. My husband comes every morning for a sausage bacon and cheese sandwich, and everyday the quality varies. Some days the sandwich is great, lots of bacon, melted cheese, and piping hot.. Other days it’s cold, the English muffin tastes like paper from being not toasted, the cheese is still chilly and the bacon is burnt and shriveled. We’ve speed coming and stayed going to the burger King down the street.

Hi,
I’m pregnant and all I crave once in a blue moon is a mediocre hot fudge sundae from Baskin Robbins. Tonight is the third time in the past eight months that I have gone through your drive-​thru and ordered as such, «Hi (always friendly hoping that the nicer I am the more willing they are to not SCREW up my order), I would like to order a HOT FUDGE sundae with chocolate chip ice cream, whip cream and nuts.» I pay, I drive off and when I get home, there is no HOT FUDGE. What is a sundae without hot fudge? I am so livid. The first time? Fool me once, shame on you, fool me twice, shame on me! Fool me a third time? I’m a complete moron for ever trusting your business to follow through on a typical ice cream store item. Did I ask for a double dipped concrete jamoca almond fudge in a waffle cone and two cherries on top? NO! Do you understand how simplified my order is? This is like McDonald’s giving me a cheeseburger without cheese EVERY. TIME. If I did not feel like my pelvis was falling apart and that I could sleep for a week straight, I would drive this joke of a «hot fudge sundae» back to your store and show you how to make a hot fudge sundae. You seriously suck.