Sleep Train Mattress Centers

All I can say is great products and wonderful customer service! Katie went above and beyond to answer my questions even after I purchased my new mattress, which I am SO excited to receive tomorrow. I highly recommend this Sleep Train location.

My boyfriend and I just bought a bed and couldn’t be more excited!!!
We had the best experience today and its all because of Andreas Tsiropoulos. He made this experience less painful as possible. Not only did he make us feel welcomed, but we were very impressed with his professional knowledge and approach to finding us the right mattress. He definitely made it a «no pressure in buying» environment.
I’m a side sleeper and tend have lower back problems. My boyfriend tends to run hot when he sleeps. Andreas made sure that the mattress had the technology that would help balance both of our needs. Sleep Train also makes sure to get the cheapest price by checking with their competitors and online companies. Not only did we save hundreds of dollars, we both can finally get a good night sleep. Thank you Andreas, you are the best!

Ask for Jesus!!! Ive been very particular about purchasing a new bed. Ive visited the south san francisco location a variety of times with many questions and have come to find out Jesus Ramon is your man! Hes knowlegable, caring and understanding to your price range and needs of a mattress. most importantly to recognize the amazing customer service he has to offer. Super excited get our mattress tomorrow! Thank you sleep train

I had the greatest experience yesterday and Andreas Tsiropoulos is all the reason to why that was. He greeted us, made us feel welcomed and was very professional with his knowledge and approach to getting me to find the right mattress for me.
I run hot when I sleep and he made sure that the mattress had the technology that would help aerate throughout the night. Here at sleep train they also make sure to get the cheapest price by checking with their competitors and online companies. Now I got my mattress for hundreds of dollars cheaper and a couple pillows that will help me keep me cool throughout the night.
Thanks again Andreas!

Ask for Tom McGowan! He is nice, honest, and just someone anyone would want to work with!!! Thank you Tom for the exceptional experience and customer experience!

Came in the first time and bought a nice bed and frame. Well it didn’t work out for us so we went back. The customer service was great they took the bed and frame back and we got a whole new bed. Great service.

Went in to try some beds and had a great service experience with Tom. He took a consultative approach to make sure he knew what level of comfort we wanted first and then went through several brands without any buying pressure. Very good pricing options and financing if needed. Goof store, good people. We are going back in to buy our bed from Tom this week. — Geo

Kyle is the BEST!!!
I just bought a new queen mattress, frame, headboard and mattress cove for under $ 1400

Great customer service very informative and helpful in making a decision and took time out to research and make sure we were getting the bed we wanted. Loving my new icomfort. Reasonable price awesome payment plan.

I just purchased a Posturepedic Diamond Supreme w/​moveable base y’day as a Mother’s Day gift to myself. Our sales person, Cyndi, was extremely helpful. I was very impressed with her knowledge of the different types of firm mattresses available and she offered a lot of examples of what would work best in different situations.
I didn’t feel like I was at a car dealer where sales folks are constantly on you and not giving you space until you need their help. Cyndi was patient, knew exactly what she was talking about, and even talked of her experience on the bed she had. It was great. I would definitely recommend this store, esp on a Sunday afternoon. We were the only ones in the store but then again, it was Mother’s Day so it could be busier on a typical weekend day.

First Unilocal review and only because I feel this place deserves it. Have to give them 5 stars. Kyle was AH-​MAZING! It’s rare when I feel at ease with a sales representative but, Kyle was super helpful and not at all pushy! Went for one mattress but it won’t be available for a week so, Kyle upgraded us to a much better mattress, which will be available at an earlier date, at no cost to us. To say that I’m beyond satisfied would be an understatement. Highly recommend this store. Great service!

My husband and I have been shopping for a new bed for a few months. We came here in October and met with Kyle. He was very patient and helpful during our search. He took down our contact information so we can save the beds we were interested in on file. I thought he would follow up in a couple days and bug us to buy a bed but he didn’t. That was a relief! 2 months later we finally came back and worked with Kyle again. He was really great to work with and we are so happy with the bed we selected.

Kyle was amazing. My girlfriend and I went into this location looking for a new Mattress. Kyle approached us and asked if we needed anything and provided us with the best type of pillows for how we sleep. Upon trying a few we saw a nice one but was out of our price range. Kyle worked with us and got it down to what we wanted and a new box for a reasonable price. Overall we had an amazing experience and if we need a mattress we will be back to speak with Kyle. Thanks Again.

Awesome experience. The store manager, Kyle was really helpful, treated us like family.
He was able to match Sears prices. And he was able to get the bed delivered to our house the next day, and they even set it up for us.
This experience has been a true blessing for us .
I will be recommending all my friends to this location.

Greg was very helpful and gave me a great deal on a new mattress! Was extremely helpful. Had it delivered the same day for free!

I have to give Sleep Train a solid 5 stars.
Factor #1: They had the best price for the mattress we wanted. I did all my homework and had my comparisons on a spreadsheet from pricing to delivery fees and Sleep Train had the lowest price, the best financing and best delivery price of FREE.
Factor #2: Kyle. He could not have been more friendly, professional, helpful, honest, engaging and courteous. The best customer service I’ve experienced in a long time. Sure, he is expected be all those things b/​c he’s working on commission (I’m assuming), but that’s not always the case.
Factor #3: The delivery service. They called me with a 2 hour window and arrived within 30 mins of the window. The men removed my old mattress + box spring, brought in my new one, unwrapped all the packaging and placed our new bed + box spring. They were courteous and careful when maneuvering around tight corners and up some stairs.
Factor #4: there is not one thing I can knock them for. We had a great experience.

The staff was very helpful, but they were about a week off about our delivery date. Having just moved from the Netherlands, we came with no furniture, so we went to Sleep Train to buy our bed. At first they didn’t have our bed in stock, so they said we’d have it at the end of the week. The end of the week came up and they called us back to say that it’ll be another week until we have our bed. Needless to say, we weren’t too happy about sleeping on an air mattress for another week.

We are a family of 5 and we have gone to this location 3 times in the past few months. The first time we were assisted by Andre Marigny and the next two times we were assisted by Johnathan Caldwell.
This is my very 1^st Unilocal review, and the only reason I am doing this is to give Andre and Johnathan their props. They were extremely knowledgable in the products, taking our kids into consideration when recommending products. They were also very personable. They were kind to our 3 boys and provided excellent customer service to me and my husband.
And of course we are very happy with our 3 mattresses, 2 bases, pillow, bed sheets and mattress protector.
Thanks for the great experiences, Johnathan and Andre! We’ll definitely be back!

After recently moving into a 2 bedroom apartment, my wife and I decided to buy a new bed and move our old (and probably past its prime) bed into the guest bedroom. We decided to take our business to Macy’s, partly because they offered some no interest options on the Macy’s card. We went there, but unfortunately didn’t have many Tempurpedics (TP) in stock. We told the nice lady that we’d visit a different store and order the TP from her, since she was nice enough. But it would take a week she warned.
So I waltz into to the local Sleep Train a few days later, hoping to try a few beds out. I walked in with my little daughter in hand, and was amazed at the selection they had in their showroom. I was approached by Johnathan, who was professional and honest, and did not feel like your typical pushy sales person. There was no pressure at all and it was real easy to talk mattresses with him. In fact, he gave me some of his own honest opinions and pointers when I asked him a few questions. I tried out a few TPs, and decided in my head that I was going to get the Cloud Prima, one of the «cheaper» TPs at $ 2k. Ouch! Anyways, here’s the kicker. I asked him for a business card, to which he gave me. But he didn’t ask for any of my contact info. Talk about no pressure! I stayed for a little while longer, and as i was sinking into a TP, he pitched some of the reasons for buying from the Train.
Although they aren’t able to discount TPs, he was able to throw a few goodies my way. And I really appreciate him offering up a cheap bed frame to hold us over until we got a permanent platform. With the free next day delivery (Macy’s was a week wait), 100 day trial, free return/​exchange, and Johnathan’s help, I was thinking about giving him my business.
After speaking with the wifey, I returned the next day to put in my order. I tried out a few more models, and still went with the Prima. Johnathan talked me through everything that was to be expected, and out I was!
The next day, the three hard working delivery guys show up (on Father’s Day mind you), covered in sweat from working so hard. They brought my entire order up in one piece, and put on clean booties for their shoes. In and out of my apartment in 10 minutes. Holy crap! That was quick. Tip well deserved gentlemen…
All in all, from initial walk in to the store, to delivery, it was 5 star service. If you’re in the market for a new bed, go see Johnathan at Sleep Train– he’ll hook you up. Can’t wait to sleep in my new bed.

23 hours ago
Patricia C.
0 friends 2 reviews
Excellent Customer Service!!! I telephoned yesterday for information regarding my back issues and which mattress would serve my needs. Talked to Patricia. Went to the So. SF location this afternoon and purchased the mattress we had discussed yesterday. Patricia and Jonathan were exceptional with their knowledge and concern for my back issues in choosing the right mattress for me. Since I was the only customer at the time, I had an opportunity to chat with them and found them pleasant, willing to explain and answer all of my questions, professional and friendly.
Patricia and Jonathan truly are assets to the Sleep Train Mattress Center and because of them, be assured that I will recommend Sleep Train to friends and family.
Thanks again,
Pat