Alas Cargo

I dont like their service i send the box last week of november my family receive the box was february already too slow ang then i pay extra $ 15 because they said its BUNTIS but then when my family received the box was too small theres no 3 coffee chocolate soap im very disappointed thats the first and LAST that im gonna send the box from them!!! Guys dont use this cargo company

Just recently found out from my mom that she sent 4 boxes to send back home and this was way back in October. It’s already Feb. 3 freaking months to send 4 boxes. I understand that there was a recent storm that affected the provinces and that’s been done and over with?! Are you serious? What kind of business are you guys running here? A typical corrupt Filipino service! It does not take 3 or more months to send boxes! My family missed out on Xmas and New Years for their presents and other gifts because of the poor service you guys provided. Whoever is in charge of shipment should be ashamed and your business won’t last with this incompetent service you guys provided. If you guys give only excuses and nothing will be done. My family and I will take legal issues to court and this establishment will be held liable to all costs of damage and loss. This is not a threat this is basically the truth that you as a business should be more than aware of. Pathetic and very poor of customer satisfaction and service. Please refer this to your headquarters because this is ridiculous!!! Have a great day!

FYI: They have moved to a new place in St. Francis Sq. Daly City.
Pros:
I really like this Daly City branch of Alas. Courteous staff in dealing personally or by phone. Helpful in unloading and hauling of boxes from your car even if parked very far from the store. (You got that San Jose drop-​off customers! In San Jose Alas Cargo, there is no one there to help you unload your boxes.). As far as shipping itself, I have yet to experience a lost package in Alas. I’m sending 3 – 4 boxes a year with Alas in the last 5 years. I had a damaged content once, but it’s because of my sloppy cushioning and packaging. (Expect the worst case where your box can be at the bottom of the stack in their shipping containers. So package fragile items very well.) ETA they give is accurate. My shipments to Southern Luzon always get there in 5 – 6 weeks.
Cons:
Their new location in St. Francis Square is kinda smallish, sharing an already crowded space with RCBC remittance. Also depending on time of day, it is a real pain finding parking spot close to their store (not really a problem as they will help you haul your box anyways from your car.)