B & H Cycles Schwinn

Only giving 5 stars because they are nice and really cheap. Don’t try to come and buy lights or accessories. I don’t think they’ve ordered merch in 5 years. Dust on the leftovers and the place is a mess. I mainly just come for repairs. $ 5 flat fixes for labor.

Came here to get a tube in my bike tire fixed. Came out to about 12 dollars for 1 tire tube fixed plus the service. It was done in about 10 minutes. No problems with the wheel so far and it’s been about a month. The service could be a bit more… professional? The person I spoke to on the phone couldn’t answer any of my questions. When I asked how much the service would be, she responded with «hold up…» then screamed across the room for an answer to my question lol.

My co-​worker recommended this place so I went here last February 2015 to get a pair of tube for my flat bike. The old lady, Susan (Filipina) suggested to do the service for me for reasonable price. I trusted her so I took my mountain bike from my car. When she saw my bike, I received an insult from her and said that I have an ugly bike (in her native language). I was like. I didn’t go there for a bike show. This lady is unprofessional to the customers. She should judge their horrible work station instead. After a few days I came back and got my bike done with a new pair of tubes and tires. After a month, both Duro tubes lost some air (adding more air will not help) and the new AMASS tires showed some cracks on the side. I only used my bike in a few days after the service and my bike was parked inside the house for a month. If you bring your bike here for a service, make sure you check what they put in your bike. If you don’t know much about bike parts, find some other reputable bicycle shop that you can trust. I threw their junks away and replaced them by myself with self-​sealing tubes and bike tires that I bought from Walmart and so far It’s been 3 months and I had no problem until now.

This place is ghetto. They’ve got maybe two dozen bikes for sale, most new, a few used, none of them with price tags. Ask them how much for a bike? They don’t know, they go grab a binder, they still don’t know, they try telling you «oh it’s a really good bike,» then try to hit you up for a few hundred bucks. Laughable.
Service is sketch too. They don’t give you a service ticket, they don’t write anything down, they just stack your kid’s bike alongside a pile of others and say «yeah come back whenever.» The narrow back hallway leading from the parking lot is so stuffed full of broken down old bikes that it’s a wonder the fire department hasn’t shut them down.
But of you really want a clue as to how they do business, just take a look at the mechanic’s work station. It’s overflowing with indistinguishable crap, parts, nuts, bolts, chains, screws, tools, everything. It would be great if he had a workstation table, but that is full to overflowing with discarded leftover takeout food containers, way more than can have possibly accumulated in a single day. Gross.
Still, if you need a new inner tube installed, this is your place. Otherwise, stay away.

Just called to purchase two Schwinn bikes asked about a certain model a lady said no we don’t carry and hung up. I always try and shop local and actually my father bought me my first bike at this shop 40 years ago. So disappointed. I called a shop in Santa Barbara and they were happy to order the bikes for me and take my 1500Thank you for being so rude 445 pm sat March 28 th.

I come here for tubes. I’ve come for repairs but I’ve had to tune up each repair.
Today, I waited 2 hours after opening time for them to get there.

Needed some parts to finish building a cruiser project. The mechanic was very helpful. Good bike shops are rare these days.

Always ready to repair my flats and busted inner tubes because I’m too lazy to do it myself.
Great service!
Small parking lot in the back.

Easily the worst experience I’ve ever had at a bike shop. Hands down.
This past summer after purchasing a bicycle, I took it to a store for a standard brake and gear tune up. I called in and was told to come in and drop the bike off. When I went in at 1 PM, I was told the bike would be finished by 3 PM, and definitely no later than 4 PM. I told him that I wasn’t in a time crunch and I would come back by 4.
When I came back by 4, my bike was still untouched, as he was working on another customer’s bike. They seemed to be friends, and I still assume that he definitely took his bike on before mine because of his acquaintance. I waited for another 15 minutes before he acknowledged me and then told me that he would be «done shortly» with the bike that he was working on and get to mine. He began work on my bike 15 minutes later at around 4:30.
He loosened my brake calipers and «readjusted them» because I had explained that they were touching the wheel. After he did so, he said the bike was finished. I asked him if I could take it for a brief ride in the parking lot. The brake placement was not changed and was still touching my rims. I took it back into the shop and asked him to loosen them more. He attempted to do so again, and I took it for another spin, and the same problem persisted. I explained that the problem was still there, and he tried to fiddle with it again to no avail. At this point, I figured he had no idea how to readjust my brakes and told him that the brakes were fine.
He had forgotten about my request for a dérailleur adjustment, and I reminded him that my gears were not shifting as smoothly as I wanted to. He spent approximately 2 minutes tightening some screws around the gears and said the bike was finished. I took the bike outside to try shifting gears and they were just about as rough in shifting as before. I asked him to adjust the derailleurs again, and I tried the bike out again, but the same problem persisted. I told him that I was no longer interested in him trying to adjust it.
He confidently and proudly charged me for $ 25. The work on the brakes would have approximately been about 90 seconds if I hadn’t complained, and the work on the gears approximately 2 minutes if I had not complained.
I have never been so upset with service at a bike shop, and I would not recommend this shop to anybody. The employee or whoever it was does not seem to know much about bikes and definitely does not give quality service. I wasted plenty of time and money for absolutely absurd service. I would easily recommend any of the other local bike shops for repairs.

I don’t have a nice bike, heck, it’s an oldie but goodie. At least it is still working and it’s a Schwinn. Brought it here for a tune up and whatever else I would need. Tires, tubes, tighten a few screws, lube a few spots that seems to be dry and clean the chain then grease that too. Technicians are great, knows what they’re doing. I have no problems with that because they did an awesome job. In fact, my travel companion even made me bring it to one of the bike stations before our ride in Paso Robles. We went through the roads around the vineyards. Never hurts to double check since I certainly struggled with this bike, as everyone else was on Cannondales and any much lighter bikes, are up each hill with such ease. Yes, my bike is old and heavy which also means I had a better workout than you did.
There is parking and entrance available behind the store. The only thing I would say is which is not a gripe at all. Make sure the mechanic on duty writes you up. The lady here decides what to write down and you pay her. Just because you show up with people who know people, she don’t know you. My bike takes a licking but keeps on ticking. If it ever stops ticking, guess what?

Took my nephew in today to get air put in his bike tires and to buy an air pump. The young man working there could not have been kinder or more helpful to my nephew, who is a little unsure when it comes to mechanical things. The service here is wonderful, and we’ll be back soon. Highly recommended to anyone who needs cycle servicing. I think we might be back when the nephew needs a new bike, too.

Brought in a Schwinn MesaRunner that had been in storage at the back of our garage for at least 6 – 7 years. We had to leave it a couple of days, but they did a complete cleaning, servicing, and lubricating of the entire bike and it looks and feels brand new. They even polished off the rust – all for $ 40. New tires were extra. Hans is a second-​generation craftsman – his dad was a bicyle mechanic at B&H for decades before him. They don’t carry the high-​end bikes, but as a family bicycle shop in a little town like South Pasadena, it’s excellent!

Their prices are interesting. Some things seem expensive, but a lot of the little things you need are super reasonable. If you can go in when it’s one of the guys working, then you’ll get great, nice, affordable service. The old lady can be abrasive, and unwilling to work with you. I don’t know the guy’s name, but he’s been very helpful and patient with me each time I’ve been in. When I recently went in with a wobbly rear wheel, he quickly and thoroughly fixed it, then helped me with my dérailleur at no extra cost. My bike rode well, and I tested it hard on an evening ride through LA, with lots of uphill and downhill riding that just a 2 days before would’ve been a nightmare.
*The reviewer who said the place was a rehabilitation center must have not known that South Pasadena is its own city. 1017 Fair Oaks in Pasadena IS a rehabilitation center, but 1017 Fair Oaks in SOUTH Pasadena is a bike shop.

I am a longtime B&H customer (I used to go to their previous location on Mission) but I haven’t been to the shop in a long while because I haven’t been riding.
I recently resumed bicycling and took in my 1970-​vintage Schwinn Varsity for a tuneup, plus a new chain and back gears. After work by Misael (the general manager), it’s in even better shape than when I bought it used about 1978. My experience has been first-​rate and I would recommend the shop to anybody. They are fast, responsive and economical.

First time here. Fast and good service. Asked what I need n it was done right away. Reasonable prices. Will definitely come here again to check out more and ask for advises for my bike.

Nice selection of bikes, the lady is always kind and helpful.

Today my roommate visited this shop with almost $ 400 cash to spend on a new bike. That’s all she cared about… she was looking at 10 speeds, a cruiser, and even a fixie… she wasn’t sure what she wanted… she just wanted a new bike. The owner (the Filipino lady) told her «that would be great if you got a bike because you could loose weight!» Implying that she was overweight!!! That is just a midget-​minded comment I must say, not to mention rude as all getout.
My roommate gave her a second chance, and said that she’s like to try a particular bike. The owner replied «that bike is only for young people», implying my roommate was old (she is in her early 30’s). So after 2 insults and about 20 minutes, and not even being «allowed» to test a bike, she left humiliated.
I was not there personally, but it sounded like an awful situation. Patrons beware.

I noticed after using their repair service a few times a year. The quality of service depends on whether or not there are people before you. B&H is a mom and pop shop their output isn’t as fast as performance, however they offer a much better price for repairs. I’ve had a good experience here, the bike mechanic is fast, and honest. You’ll pay less if you bring in your own components for the repair.
I’m definitely coming back.

I recently needed repair on my bike that involved reconnecting my broken gear wires and reattaching the chain. As Bike Oven was closed when I needed to bring it in, I did a quick search online and found this place. I was so glad I did! The two male mechanics there were quick to help and let me know that it would be a fast and easy fix, even though it seemed to me rather complicated.
They had had my bike ready by the end of the day and were nothing but pleasant and professional. I have heard tales from other Unilocalers about some sort of rude and clueless woman who works there, but did not see any sign of such a person when I was dropping off or picking up my bike. Therefore, if you need any sort of bike repair or tune up and only deal with the guys who work there, you are likely to be very happy with the service, the more than fair prices and the quickness of repair!

nothing has changed same bad service. i came late probably around closing so only the owner was there. She was busy yapping on the phone and didn’t even acknowledge my presence even though i was standing in front of her. after standing in front of her for 5 minutes she asked me what was looking for then spent another 10 minutes chatting on the phone without answering my question.
i came looking for a bike part and she asked me the most useless, dumbest, and in a sense racist questions. finally she admitted she didn’t even know if she has the part in HER store. she told me to come back the following day when the mechanic would be there to help me out.