Biggby Coffee

Best Biggby ever. The owner is amazingly friendly and always remembers our orders (even on drive thru!) even though we probably only come in once a week. I love how 99% of the staff is so friendly and bubbly. There seems to be one shift manager who is a little dour, but other than that it’s damn near perfect. I also really appreciate that there seems to be several queer kids who work here and I’m pleased to see them when we come through. Keep on doing what you’re doing!

Very very very very fantastic coffe and drinks I recommend the coconut cream freeze and lovely customer service I go here almost every day on the way home from school and it just warms you up inside and gets your things out for you so quickly every thing taste fresh and has a great taste but has just enough flavor this is the best coffee shop I have ever been to and great location there is probably 20 kids in there a day when I walk home.

An uninspiring review as this is just a chain coffee shop. It does everything Bigby does well.
The staff is in my opinion, notably friendly. i always tip my hat to Bigby for this. There is usually some coupons in the circular, so I encourage you look out for those to save some money.

Worst BigB ive been to. Staff almost always seems confused. Ive been there a few times where the coffee is almost out and just warm.
I am not a fan and probably wont go there any more. I love BigB just not this location.

drip coffees and lattes are always great. mostly fast drive thru service. the prices are getting kind of high and i wish they would bring back the awesome coupons sucb as a latte for 99 cents or $ 1.50

As far as fast java is concerned, this Biggby location does the trick. Great coffee, and service is admirable. I would recommend the locally owned Corner Café up the street a few blocks, but if in need for a quick drive thru buzz, go here!

The coffee is great.
On alternating days, they have my favorite, French Roast decaff. The Biggby best decaff is very good too. I think they have Hazelnut decaf everyday.
There is a large selection of fully caffeinated coffee too.
I’m there almost every day after the gym, and I must look like something the cat dragged in, but everyone greets me enthusiastically and warmly. The owner has an outgoing and friendly personality and knows my usual order.
I’m a recent convert from you-​know-​where to the cold latte’s. I’m still in the learning process of converting my (the other place) order into Biggby terms, but they are always helpful.
I prefer going inside, but there is a drive thru that seems to be busy but quick. Everyone is quick and friendly.
Love it.

Excellent service. The girls who work here are super friendly and will always get your order right. Great cup of coffee with even more than one decaf blend to choose from. May be a little difficult to get in and out of during morning and afternoon rush hours though.

I love that this location has a drive thru!
I tend to stop by this location before I head to my studio to teach. I’m always in and out with a quickness and treated with a polite manner.
The coffee shop is always tidy and smelling like the daily brew.
While I don’t have a favorite specialty drink, I very much enjoy that they always have at least 5 different roasts available at all times.
Biggby also has a loyalty card. I’m not EXACTLY positive, but I believe this card entitles you to one free drink after you purchase 12. Totally worth it!

The coffee is great, the service is outstanding! The owner is very friendly and personable.
Great place to go for a coffee on the go (drive thru!), or to set up shop for awhile to work or study.

I am a Starbucks Girl by nature, however, I had recently been in need of a coffee shop in South Lyon to pass the time while my son was at summer camp. After trying a local mom and pop establishment and being disappointed by the lack of customer service, I decided to give Biggby a try. I am so glad I did. As the other reviewers have mentioned, the staff is very friendly they are also very quick at completing orders, which is not a strong suit of Starbucks. The inside of the coffee shop is perfect for studying, working, chatting or just sipping coffee. I really enjoy my time there. It will be my South Lyon coffee place from now on!

This is one of my favorite businesses around, seriously. I haven’t worked in South Lyon for a couple of years now, but I always remember how great it was to come here and how I wish more places could be like this location. I would always use the drive-​thru and I would always get a medium coffee of the day (Michigan Cherry was my favorite) with a pump of chocolate in it. After a couple of visits they knew my car or my voice, I don’t know but they knew what I wanted! It felt like Cheers, I swear. The owner, Nishant is such a great guy with a heart of gold and has the happiest and nicest employees around. I’d recommend it to anyone in the area, you’re missing out otherwise.

This is my favorite Biggby! This place makes all other places you can get coffee inferior. The coffee is always good. I’ve never had a problem with my order.
The best part of this place is THE STAFF! The manager is amazing. Nishant always knows my order and always knows I want to try to answer the trivia before I order. The rest of the crew is always very nice and super helpful. This Biggby is one that all others should be judged by!
Oh, and they have a drive-​thru for when you’re lazy and don’t want to get outside!

I agree with all the great reviews. Not only is the coffee great (literally, never bitter, just like their slogan) and smooth, but there are tons of varieties to mix it up with.
But what separates this location from the others is the staff. The manager is great, and the baristas like Debbie are simply wonderful. We only come in here maybe twice a month using coupons, and they know us by name and are always smiling. Only once has a drink been wrong (caffeine instead of decaf), and they immediately remade the order even though they were busy and let us keep the caffeine one for later as an apology.
What a wonderful place. I’m not a fan of paying $ 5 for a coffee, but this place is such a treat for us to go — they almost make you feel like family.

This is a good location on my way to work. The staff are real nice!

Any place with 100 oz coffee is A-​OK in my book. I enjoyed the Vanilla Bean latte. There are a lot more Biggbies than Starbucks around these parts but it’s pretty good. It got the job done.

The manager, Nishant, provides great customer service to every person that walks in. The coffee is not bitter like some of the larger chains, and the amounts of latte flavors is almost overwhelming (but not quite!). I recommend the Butter Bear if you’re a coffee drinker (it’s really sweet, so feel free to ask for less syrup!) and the Cinnamon Spice Tea Latte if you’re a tea drinker.

I love Biggby coffee, it’s my favorite! This location is, by far, the friendliest. The manager here is soooo nice. Even if I haven’t been there in a month he treats me as if he sees me every day. He always hooks me up with coupons too! Their coffee is delicious and smooth. I find a lot of coffee at other places to be bitter. Plus there is something, I don’t know, nice? about the fact that there isn’t one on every corner. Oh, and this location has a drive-​thru.