Gerber Collision & Glass

First no need to contact me, because customer service was not experienced on my last visit to you guys and I will never return. The front desk clerk that was working the morning of 9÷8÷14 was rude and totally unprofessional. I went to them the previous Saturday to pick up my car after I was rear-​ended and it was making a noise when I made a right turn, like the tire rubbing something. I told Brooke she told me to bring it back Monday morning because there was no one there that could test drive it, when my husband return on Monday, he was told «There is over 100k miles on your car and it could be many things and NO ONE will be test driving it and your insurance company will tell you the same thing!» The nerve, good thing I was not there! My husband’s a passive person. With the accident happening I’m too stress and have sooo many thing going on to even be bothered with this place. My insurance company has been notified and they are aware of my dissatisfaction. Don’t go here google somewhere else!!!

Took my old car here when it was still Cars… they did a great job then and still are just as great as Cars if not better.
Took my current car to Gerber today for a scratch. Jose took care of everything. He was very helpful and friendly! AND it was done fast! Thank you! Would definitely recommend to anyone! Great service!

On my last trip to Chicago I ran into the back of someone’s car! That whole no texting while driving thing, a good idea! At any rate, I was 800 miles from home and my car was barely drive-​able. My insurance company said to take it over to Cars Collision and they’d get it repaired. They did an excellent job! Silvia my silver Civic is as good a new. They fixed my car quick, sooner than estimated and didn’t even charge me storage fees when I had to leave it there for a few days until I got a chance to make it back to Chicago. Try these guys out! I doubt that you’d be disappointed.