Hertz Rent A Car

Tried them a few months ago and they didn’t have a car for the day I reserved it. Had to drive 20 mins to another location with no compensation. Tried them last week got rude on the phone cancelled and went to enterprise. Enterprise gets lots of complaints about them and told me if that mistake happened with them they would bring the car to me or get me a ride. Also from enterprise the follow up on your service and promptly refund deposit.

I actually had a good experience with this Hertz. This was not my original drop off location and the two ladies who run this spot, Syd and J’Aton were courteous
(very sorry if I misspelled your names) and helped turn a frustrating situation from the original pick up location into a positive one with them. They took the time to explain everything and make sure I understood before signing off on anything.
While I was waiting for my ride, in walked a customer that needed to adjust their rental time and method of payment. When the customer was politely informed of the company policy, they became irate while Syd handled the situation calmly.
This could have evolved in a completely different direction, but I commend Syd and J’Aton on their patience and handling of customer service skills. A day after dropping off the rental, I realized something important was left behind, and one of the ladies offered to return it to me personally. Thank you!

This location has horrible service! If you value how you spend your money and time don’t waste coming here. The manager (Nate)is very rude and devalue’s giving his customers top notch service, but the others who work there (Sharon and Jaton) were very helpful. I will never ever deal with another Hertz again!!!