Pros: easy to get an appointment ASAP, and Dr. Huang is a fantastic optician. She is extremely knowledgable, friendly, caring, and professional Cons: lack of designer frames(or really anything mid to high range), not the friendliest salesperson. He was perfectly friendly to me, but fought on the phone with my insurance company for over 40 minutes and was not the most professional. In the end, I got a great eye exam from Dr. Huang, but did not purchase frames or lenses due to the time it took to figure out my insurance and limited selection. They should really bring in some more modern frames considering Southie is becoming completely dominated by 20 – 30 year olds.
Mary G.
Classificação do local: 1 Boston, MA
When I arrived there was no electricity due to pre-planned power shut down for utility work. They informed me they did not have the middle digits of my phone # and were unable to notify me. I left with plan for them to call me when power returned. Called back 3hrs later and told, «Our power came back on 2 hrs ago. Had me come right down then I waited another 20 min. Optometrist informed me my prescription changed and gave me the lens to try, I couldn’t see anything. She replied, «you must not be ready for that strength. Try your old rx.» I thought there was more of a science to determining correct prescriptions? Doesn’t have any of computerized equipment for testing that most optometrists use now. Returned to order lenses after trying new brand. Experience with one of the owners was even worse. There was miscommunication and he was easily flustered. Needless to say it ended with him calling me a nut and throwing my prescription at me. Overall a poor experience from start to finish. I wanted to support a local business but this is one business I cannot recommend.
Mike M.
Classificação do local: 5 Boston, MA
Solid local business for all of your glasses and eye needs. I use the optician here as well and she is great. Quick, friendly, and remembered me from the year prior(when I walked in needing a new contact prescription when I suddenly realized I was out of contacts.) I went in a month ago when I needed to renew my prescriptions, and while I was waiting one of the glasses guys tuned up my glasses in about 2 minutes(without me even asking) which has completely changed the way I see with them. I didn’t even buy my glasses there! He just has a passion for his craft and can’t stand seeing things not right… and that’s exactly the kind of business I respect and love doing business with.
Chris J.
Classificação do local: 5 Providence, RI
This place is great! The eye doctor is super nice and does a thorough job. They accept most insurance and do a good job of explaining what is covered, etc. The optometrists do a good job of making glasses and they have a great selection of lenses. They match the online prices for contacts as well. If you want to support a locally owned business instead of a huge national chain, than this is the place for you!
Robert S.
Classificação do local: 5 Boston, MA
This operation is as good as it get. Their price schedule beats all… and that is not for knock offs or cheap frames but for upscale frames like Silouettes. Jim and Bernie are master craftsmen and fitters. You will not be disappointed
Janet H.
Classificação do local: 5 EAST WEYMOUTH, MA
After looking all over the place for a specific style of glasses, and having no luck, I happened to wander into Two Opticians. This is where I met Bernie(one of the owners) he helped me find exactly what I was looking for. Bernie answered all my questions and explained in detail everything I needed to know to make an informed decision, without trying to sell me on anything I didn’t want or need. The glasses were completed in less than a week and I’m super happy with them. Bernie even gave me a 10% discount(how sweet was that) and threw in some lens cleaner as well… Oh…and they stand behind their work. He also told me if I was unhappy with the progressive lenses for any reason, they’d put me back into regular bifocals and refund the difference! I can’t say enough about Two Opticians, old school value, great customer service and modern frames. I will never shop anywhere else for eye glasses.
L L.
Classificação do local: 5 Boston, MA
If you don’t want to wait weeks to get an eye exam or contact fittings, this is a nice option. Eye Doc available on Saturdays and mid week. Many many options for glasses as well.
Alice W.
Classificação do local: 5 Boston, MA
Great service for both exams and contacts/glasses! I got an eye exam as well as contacts and glasses from Two Opticians. I made an appointment with Dr. Rae Huang for an exam and she was ready for me right on time. She was efficient and knowledgeable. She completed a thorough eye exam in about 15 min then helped me pick out glasses and contacts and then sent me over to Jim to put in the order. He was very helpful in informing me of my options based on my prescription and the frames i wanted. The contacts and glasses came in less than a week later and were exactly what i wanted. Jim adjusted my glasses to fit perfectly and the prescription that Rae determined is just right. I will definitely be back for all my eye exams, glasses and contacts!
Darren P.
Classificação do local: 2 Boston, MA
I went into the shop to see if I could get my glasses fitted as they were slipping off my face. I was upfront and honest and told them I bought them online and was willing to pay to have them fitted. They refused to fit them saying, «We don’t want to encourage buying online. I’m sure someone else will do it.» I can see not wanting to fit them for free but if a customer is willing to pay to have them fitted because they bought them elsewhere I think that is a little bizarre that they won’t fit glasses for a price. I think it is a bad business plan, as online retail isn’t going away. Obviously there is still a place for these types of shops(otherwise I would not have gone in). Instead of fighting against online retail they should charge to fit glasses for people who choose to go this route and make online business work for them. Left feeling disappointed.
Katie m.
Classificação do local: 5 Boston, MA
i did not get my eyes actually checked here, i got my glasses adjusted, but their courtesy and helpfulness was enough to earn them 5 stars. all i needed was my reading glasses tightened so they wouldnt fall off my face. not only did they do the adjustment for free(i was not already a patient nor did i buy my glasses there), but one of the guys sat down with me for a solid 20 minutes after i asked him if he could make me a second pair. he actually talked me out of getting a second pair solely for MY benefit and eye health, when i was ready to pay him to make me a new pair. he explained what was up with my eyes based on the glasses i currently had and suggested i try a few things out before i put money into something i may not actually need(long back story of having reading glasses during school vs. when not in school). he took time(aka money) out of his day to explain something to me that i didn’t know(i learned a lot) to save me money, which in turn, cost him money. all for free and because he cared enough about my eyes to help out. i really appreciated his time, suggestions, knowledge, and honesty.
Marc B.
Classificação do local: 5 West Palm Beach, FL
What more to say other than Two Opticians are as good as it gets… if not better. Very helpful. Great selection. Very competitive pricing. And always interesting conversation. My wife and I both ordered a pair today. Can’t wait to get them next week.
Martha R.
Classificação do local: 4 San Francisco, CA
I found a perfect pair of glasses with bifocals and antiglare for less money than the large chain optician stores. If you ask for a discount, you may get one. As an eye glass wearer for over 45 years, I would highly recommend them. They have a wide variety of glasses to choice from: designers to basic.
Carla C.
Classificação do local: 5 Manhattan, NY
I love these guys! I walked in off the street, on a busy Saturday, with no appointment, and a broken pair of specialty eye glasses(see: ) that I did not purchase from Two Opticians. The first optician spent 30 minutes fixing the problem, and chatting about the glasses. I asked for a reference for an eye exam because my day-to-day second pair of glasses(frame less with progressive lenses, also not purchased here) were bothering me. The second optician came over and gave me a card for their favorite optometrist. Then he asked to see my day-to-day glasses that were bothering me. It turns out that the were sitting cock-eyed on my face and not centered. A minute later he was re-adjusting my second pair of glasses! How crazy is this: a busy Saturday, two opticians, two glasses, both fabulously fixed, less than 30 minutes, a reference for an optometrist, and the charge… they did it for free(I gave them something for all of their help)? Wow. I came home, told my spouse, and am now telling you. This is exactly what I’ve been looking for and unable to previously find. I am recommending them to everyone.
Stephen M.
Classificação do local: 5 Boston, MA
My wife and I have been buying our eyeglasses at Two Opticians for some time now. The owners, Jim Barnes and Bernie Nania, previously worked downtown at Gopen Optical until it closed. They decided to open their own place when Gopen closed and bring with them years of experience. Both of these individuals are head and shoulders above those chain eye wear stores that you will see in the shopping malls. Bernie & Jim not only provide expert advice and keen insight in helping you with the selection of your frames and lenses, they educate you with regard to the numerous available options. I believe the key to success in any business is customer service and that’s where both of these men really deliver. I can honestly say, that whenever I have purchased a pair of glasses from them, I have left confident that I had made an informed decision due in no small part to their knowledgeable service. And you know how your eyeglasses tend to require occasional adjustment over time due to constant use; Two Opticians will adjust them at no charge. Try getting that kind of service from your chain eye wear centers. And finally not only are Jim and Bernie experienced and competent at what they do, they are genuinely nice guys. Give Two Opticians a try and I promise you won’t be going anywhere else for your glasses in the future.
Jen K.
Classificação do local: 5 Seattle, WA
I’ve been wearing glasses for about 23 or 24 years. I started buying my glasses at a small shop like this one, transitioned to buying from my doctor’s office, then to large optical shops like LensCrafters. Until finding Two Opticians, I forgot how much personalized service and skill could make a difference in purchasing glasses. I cannot speak to the selection for others, but if you are a woman with a small face then this is a great place to shop. Not sure there have ever been so many frames that fit my face, even in the large stores. Pricing is also another reason to shop here. i found them to be far less expensive than most of the big name shops. Sure, you can find cheaper glasses out there, but they are in no way over-priced. The quality has been excellent. I see so well and the glasses fit so perfectly that I occasionally forget I have them on! My Rx seems to still change on a regular basis, and I wouldn’t hesitate to head right back to Two Opticians for my next pair of glasses…