TJ Maxx

Bad personal service. Woman at the dressing was very rude. People in this kind of industry should know how to talk to customers.

I was pleasantly surprised to see shiseido products here recently and always happy with the designer clothes available for good prices… But a recent incident turned me off greatly!
When I first entered the store with my daughter, a young girl with a scarf and glasses kept coming near us huffing and puffing OUTWARDLY displaying agitation. I figured she was just busy and wouldn’t take it out on customers directly… But I was wrong. The lady who normally works the dressing room must have been on break because when my daughter came out of the dressing room she was there, and my shy, very courteous 14 year old said she gave her the biggest attitude and rolled her eyes when she gave her the items. My daughter tends to get nervous in social situations, so when the girl did this she said that this why she hates shopping in the first place.
I did not make a fuss as she had asked, but after she went outside with my husband I calmly and respectfully mentioned to who I assume to be the manager that the young women’s attitude upset my daughter. The woman was nice and told me that the young lady (with the attitude) was not feeling well. I dropped it and left.
Honestly, if you cant suck it up and put on a smile, you should not work in retail. No one wants to spend their hard earned money in a place that doesn’t emphasize customer service. Why would anyone stay and try on multiple pairs of clothes if you feel like a burden?
Dissatisfied for sure! But I give it three stars for products and inventory. I will try Marshalls next time.

Not my favorite Tjs. The shoe section sucks. It’s kind of messy. But enough digging you might find some decent workout clothes/​jeans.