Milan C Patel, MD

Went in today for my appointment I have had for over a month… The doctor was on vacation! Really?!? Vacation. I made an appointment, it’s in my phone and I have the doctor slip too. Talk about professionalism, scheduling appointments when your on vacation or not canceling them. I had to drive in sequel traffic up HWY 1 in rush hour traffic, for nothing.
Plus she has pore bedside manors. I fear needles and per my new diagnosis I need to inject myself. She broke the news of this before I could ask my medical questions… I was in shock I couldn’t think. I started to ask questions and she rushed me out the door.

My husband is a patient of Dr. Patel’s for Parkinson’s Disease. I heard that Stanford had Pacemakers for people with Parkinson’s. I called Dr. Patel’s office over two weeks ago to get a referral and clinical notes sent to Stanford. They requested that before we could have an appt. Nothing happened. I called two more times. You can’t talk to a real person. Everything is recorded. I called Stanford to see what was happening. They told me that they sent two requests for the information to no avail.
I called this office again last Friday and asked to be called back and to send the necessary paperwork to Stanford so we could get this going. Nothing happened.
I have never ever had this happen before. Totally schlocky office help. Obviously, totally uncaring about their patients.
And this is a doctor’s office???

Never EVR have I had a worse experience with a Doctor. They don’t answer their phones, their is no answering machine, the front desk help is NO HELP and seems to be confused and lacking in knowledge about the services offered. I asked for my 2 page medical record (as I never went back) and the front desk just gave them to me. No HEPA or authorization for release was signed. I could have been anybody. Doctor Patel was of no help for my chronic migraines. Her advice to me was to stop taking my medications!!! Sumatriptan has been a life saver for for me since 1994. It often keeps me from making trips to the hospital. I had to drive to sequel go knock on their door to make an appointment AND again to get my medical records. Once during office hours the door was locked and no one answered. NEVER EVER EVER Have I had a worse patient/​Doctor experience. Don’t go their.

Dr. Patel is not only an amazing neurologist, but she is also a very compassionate, sympathetic, and caring physician. I am grateful I am in her care.

I am very disappointed and a bit disturbed by my treatment by Dr. Patel. Although she and her assistants were kind, I was diagnosed with carpal tunnel in both hands, when I complained of neck and shoulder pain, in addition to numbness and pain in my hands and fingers. It ends up I have cervical radiculopathy which also has symptoms of numbness, pain & tingling in arms and hands but comes from nerves in the neck. I did get a neck MRI which showed «normal degenerative» discs,(but in a middle aged person, this is all it takes to compress nerves!!!) She did not find the MRI significant and when she did the nerve testing, it did not show in my neck, so my neck and shoulder complaints were tossed to the side. She had no recommendation to further explore the pain coming from my neck and shoulders. Her explanation was that carpal tunnel pain can reverse up to the neck. I knew my pain and numbness was coming FROM my neck all along.
She said after PT if I was still experiencing symptoms, we would start with surgery on one wrist and see how I do before deciding on the other. Well, I don’t need surgery on my wrists because that is not the problem! How scary!!!
Always follow your instincts and don’t ever assume Dr. s are right (or their fancy machines). In this case, she was wrong and thank Goodness I did not agree to surgery! I would recommend finding someone else, and always getting a 2^nd opinion.

I had been a patient here for almost 2 years. In that time, I have had maybe 5 appointments and 3 times have been called and canceled. She does not have later appointments, nor is the office open on Mondays, so it is very difficult to get an appointment given such limited hours. These cancelations push back being seen as much as a month and seem to show she has better things to do than see patients (this happened on Friday, early afternoon appointments). I am seeking a new doctor. It is hard enough needing a neurologist, but the cancelations are just too much. I get better service at a nail salon.