Parkpoint Club

What once was the pearl of gyms in Sonoma, has now become a filthy, under maintenance skeleton of its past. Equipment stays broken for months at a time. Cleaning standards have diminished to unhealthy levels. Dangerous workout condition with no regard for safety standards.

This is a sub-​par club, in my opinion, and very expensive for what you get. There is room for lots of improvement. The classes are OK, but the hand weights used are completely broken down, and several years old (& unsanitary). It boggles me why, with the rates they charge, they cannot upgrade the equipment that is used very frequently. In the weight room, there is no good floor room to do stretching and rolling — there is a very small, crowded corner that is uncomfortable and limited. They could definitely restructure that room to include the «office» space that never gets used in the corner there (a Chiropractor or PT, I believe). I agree with the general comments about the front desk staff – it seems to change a lot, and the staff attitude is very indifferent. I wish this town had a better option for a club, like Crunch Gyms or 24 hour Fitness.

I’ve been a member for many years, but time to move on. Very expensive and crowded. Staff at the front desk can be very rude. Always seems to be something broken or unusable, and trying to use the pool during the summer is all but impossible.

Great gym, with amazing classes by Lauren D. The facilities are clean, and the locker rooms feel private and safe. Very friendly staff members, especially Janine T. I liked the child care program when I used it, and my kids were happy to go there without complaint.

I love Parkpoint! Newly remodeled recently in 2013, very clean, updated equipment, caring staff, good variety of classes and try 3-​D Sculpt with Kim.

Did some research on all the town’s gyms and this is the best one by far if you want a 25 meter pool. The aerobics classes are also really good (and frequent). Well kept facilities. Members and staff are really nice. They even have coffee at the front and sometimes free fruit from local gardens!

I’ve been a member for a while now, and the only reason why I’m still there is because I paid such a high initial fee that I want to get my money’s worth, and I just haven’t gotten around to finding a new gym. The facility is constantly crowded, people are often waiting to get onto the cardio machines, so I was very irritated to find that SIX of those machines were out of order, one of which has been down for over two months. When they were changing cable providers, the cable was out for nearly three months on the fitness floor. The management seems to have absolutely no sense of urgency when it comes to getting broken equipment up and running. I understand that machines break, but come on. Post a date that they will be fixed and actually take care of the problem by that time.

Pros: newer equipment, heated outdoor pool (although I’m not personally a swimmer), opens early on weekdays, decent customer service, not too crowded
Cons: high enrollment fee (I’ve been a member of five other gyms and have never had to pay one, not to mention $ 350!), costly monthly fee ($ 68), classes end at 7pm and the good classes are mostly in the middle of the day, closes at 7pm on weekends
In short, this gym is so-​so, but not the best choice for a young professional on a budget. If the Parkpoint would expand their evening/​weekend offerings, train their staff, and offer a few promotions to offset the high cost of membership, this could be a good gym. In the meantime, I’m going to try Anytime Fitness in Santa Rosa or Exertec in Napa.

Ridiculously expensive for what you get. You’d think that they’d have much more to offer since their enrollment and monthly dues are so darn high!
And about the classes, I agree with some of the other reviews… the only class worth taking is Lauren’s.

Clean facility, great trainer (Greg), friendly staff, I have had a very positive experience here.

I’d give this place 0 stars! With the exception of Lauren, the classes are poor. Anything labeled «Intermediate» should be considered beginning or senior (yes, they need entry level classes, but those with more advanced fitness levels are out of luck, especially if you want to work out in the morning.)
Club policies seem designed to inconvenience members, not serve them. Staff is uninterested. I tried to speak to the manager on two occasions and after waiting for some time was told «she was too busy» or «unavailable.» What? Not at all interested in feed back from members. I wanted to like this gym. Its sad, because we need a high quality, full-​service gym in Sonoma. But if you want quality and service, look elsewhere! That seems to be the consensus from the many former members I have spoken with.
I know a few seniors who like this place ok, but I’ve never heard anyone else say a good thing about it!

Since the previous review, they have improved their staff, and gotten much better at their maintenance of the gym floors. I mean, a lot better. I have been going to this gym since i was old enough to get a membership, and sure, they have had their ups and downs, but hasn’t any business?
as of now, parkpoint is doing great.

I agree with Jared. This place is usually pretty clean and it really is a great facility. Tons of machines and a great locker room with anything you could think of (complimentary towel service, blow dryers, lockers with no key needed). It is weird that the bathroom stalls are in where the sauna is… but that is my only complaint. I also have belonged to many other gyms and this place is of a much higher standard than most in the area.
This is a gym. People come here to sweat. Yucky! ew! Well that’s what happens at the gym… and I feel that it is usually very clean considering this.

I agree with Laura! I hate the sonoma parkpoint. I came i for the FIRST time and put my card on the counter said hello, the lady was so rude. She took down my number. I asked he is I could get my picture taken and get my permenant card since Rosa’s machine was broken when I signed up. She said, rudly, no. No one is here. Ok fine lady!
So I stood there… my cards still on the counter. She’s all, what? «Well, are you going to keep my card? I need a locker.» It was weird, like I was imposing on her or something. She says, «Oh, I don’t know how it is in Santa Rosa but we don’t have keys here». well alright, whee, now we’re finally away from that middle aged meannie. The locker room was fine. The bathrooms are gross. The suana seemed like it must be filled with bacteria, it smelled and I imagine they don’t clean it often since the bathroom toilets looked hideious.
In the gym, the cardio room is huge. You have to sign up for machines. Well I didn’t sign up, there was no one on the machine for about 10 minutes. So I went over there and got on. I was on for 12 minutes… 12! Then I feel a tap on my shoulder. This old man comes over and tells me I didn’t sign up and it’s his turn. Awesome. Well, screw this place. The showers are dirty. The poepl are rude and I love Santa Rosa!
They had to take the bar out because people were getting too drunk… what does that tell ya? It’s too bad, this place always was the elite place to go when I was a kid I remember all the adults raving about it. times change.
I recommend new staff that do their job…