Sillari Realty

It was a pleasure to rent from Sillari. It is always pleasant dealing with John, he is a reasonable and compassionate guy. When a problem was reported, it was nearly always fixed, the important ones definitely. I would rent from them again if given the chance.

Recently, the bath fitter installed in our 2^nd bathroom had a crack that appeared, and, over time, continued to get bigger. We were afraid that water was getting in it — so we put a request in to have someone come in and look at it. Without any question, Sillari said they would replace the tub within the next week. Not only did they replace our tub, but they ended up doing a COMPLETE renovation of our bathroom within two weeks time — we didn’t ask for a complete re-​do, and they aren’t raising our rent with the update, either!
They clearly care about their properties and the work they do, and understand the impact it has (such as replacing an entire bathroom) on their tenants. We’ve re-​signed the lease for the second time and don’t plan on leaving any time soon.

When I visited my son in Somerville in his Sillari apartment, I was generally pleased with the cleanliness and upkeep — with the notable exception of the bathroom and the stairs to the basement. Both were in abysmal condition and in dire need of renovation. I contacted the reality company while I was visiting and was amazed at the rapid response. Some repairs were made on the spot and a promise was made that the bathroom would be renovated. I just returned for a visit and was pleased and surprised at the quality of the renovation and attention to details.
I’m also really pleased that there is a dry, clean and huge locked storage area in the basement, which has also been maintained very well and in a totally dry state. My fondest wish is that the Sillari’s will add a washer and dryer for the three apartments to share. I think he could be accomplished by a skilled plumbing company! Hint hint. Please make this mama even happier!

I’ve lived in a Sillari apartment for over 20 years, and they’ve been wonderful. They aren’t in your face all the time; their rent is very reasonable, and if you’re a great tenant such as myself it remains reasonable. So their repairs aren’t always top-​quality? That’s OK. I can clean up after the workers.

I’ve rented from Sillari for a year and a half now. Though I realize that it’s not a very long time, I’m compelled to tell you that I love living here, have never had an issue, and found the realtor to be super kind, laid back and helpful (the answering service that picks up when he’s out of office can be a little brusk and rude, but if that’s not your style, what are you doing in Boston! Just don’t take that personally.) I live right in the heart of Davis Square, and it couldn’t be more convenient, and it couldn’t feel more like my own happy little home. I would recommend.

This is very preliminary, but for those of you who care about service when it comes to searching and moving into apartments, Jon Sillari of Sillari Realty has been excellent. He’s handled our many calls with a smile, helped us move in a couch we got from craigslist a few days early, and got our keys to us in time. Hopefully service with Sillari Realty doesn’t change as we get settled in, but so far our experience has been very good. My girlfriend and I are happy customers!

We have lived with Sillari for a few years, and our experiences have been good. We are only moving because we want a smaller, cheaper apartment so we can save and buy a house soon. We had trouble finding an apartment we liked, and Sillari has been very accommodating. They let us extend our stay a month longer to give us more time. We looked at a few of their listings because we would really like to stay with them, but none of their available units had W/​D in unit, which we really want (and found).
I like that they have a family member staying in this building. I think this keeps the neighbors on their best behavior. There were never any loud parties or music. I also value being left alone and quick responses when I happen to have a problem. Sillari did just that.

I have had great experiences with Sillari realty. The rent is generally cheap. I have had apartment problems ranging from leaking roof to asking for heat to be turned up and hot water issues and they have responded within 24 hours. They have an answering service that is available for messages. I was also very lucky that they let me move into a smaller and cheaper studio 1 month before my current lease ran out and no extra charges. Lastly, they are good at compromising. I have bad allergies and the studio had carpet. They agreed to put hardwood floors in and I offered to pay $ 25 more a month. Out of all the realty management I have had to deal with in the past 10 years, Sillari is definitely the most reasonable and responsive!

Let me begin by saying Sillari Realty really sucks. I’ve had multiple issues with this company-​apartment. My toilet on most occasions would keep running so they came by and «fixed» it. Two days later, same problem so they ended up replacing the whole toilet and when I sat on it and did my business it was like a reclining lazy-​boy chair only better, it moved front to back and side to side so again they came and finally problem solved. Faucet in bath also started leaking but was a quick fix. Shower tiles came crashing down one day on my 2 year old boy and all they could tell me was to either not shower till they came and fixed it or tape it up with plastic bag w/​no regard to my son. ASSHOLES ! Aside from that they would just help themselves into my apt in the morning while I was still sleeping with my wife in nothing but my socks on. After addressing this they continued to just walk right in as they all seemed to have keys. I lived in this apt for over 3 years and pretty much had enough aside from this crazy bitch who lived above me and I never got my Security Deposit back as they stated that I trashed the place… COMPLETE BS It was left clean and vacuumed. I wish I had known they were going to be thieves as I would have left that place a SHITHOLE…
ALSO be wary of a maintenance guy called Jesse Blanco, he loves to tell the world your buisness as he would tell everyone’s business to me !
COMPLETELY RUDE ! A negative 5 star realty _​UNPROFESSIONAL_​

I have been renting from Sillari Realty for a little bit now, this past few months when we had terrential downpours I had an issue with water in my apartment. This was the first issue I have had with my apartment so far, and when I called to report it, they told me the issue would be dealt with ASAP. The next day, as they planned with me, my floors were ripped up and within a few days I had problem free hardwood floors. Suprise! Sillari realty is, as i found out through new floors, a family run, and hard working company. I don’t know who the people who wrote previous reviews dealt with, but my experience was nice… turning over a new leaf?

considering its boston and the landlord/​management companies of apartments are tolerable at most, Sillari aint the worst.
1. The guy who came to fix the toilet or whatever was dripping into the basement left my whole floor covered in crap of what I don’t know and rather not know
2. I have a week left in the apartment and have yet to give up my keys when they let painters in and etc while I was away for the weekend.
The good part is rent is fairly low and and they don’t raise it yearly.

3 is technically good so please keep that in mind. Also realize that a lot of people only review things that are really good or terrible. They seemed fine to me. Got out pretty quickly if there was an issue. I’d like to be able to send an email instead of have to make a call, plus they usually seemed pretty huffy on the phone except I think they hired a guy who was actually pretty nice halfway through my rental year. They own a bunch of properties and manage them themselves, I would rent from them again.

Do not ever rent from Sillari Realty. They are crooks. When we moved out we gave them tons of notice multiple times that we were leaving. When we moved out they told us we didn’t give them notice and that we would be charged a months rent if they could not fill the apartment. I found someone to fill the apartment that first week and they still kept our security. The landlord Olivia there is horrible and a thief. We also had a leaky ceiling that I reported for a whole month and then one day I came home and my place was flooded with all my stuff stained from the leaks. I had to sleep elsewhere for 2 weeks with no reimbursement.

I can vouch for both reviewers in that they will never notify you when they are sending some random dude over to your apartment. I called in because my fridge needed to be replaced and they said someone was coming by from 9am~2pm the next day. So I wake up and wait until 2pm (until I had to go work an evening shift) and no one comes. Four days later when I’m working a morning shift they come in unannounced with their own key and barge in on my girlfriend sleeping. Sure I got my fridge replaced, but I only called and gave them my cell phone 4 different times to make sure it didn’t happen. Their receptionists never seem to know what’s going on either.

I have to agree with Susan. Sillari is absolutely awful. The other review (posted by Thomas) couldn’t be further from the truth. In fact, I wouldn’t be suprised if a Sillari employee wrote it themselves. We have had nothing but trouble ever since we moved in – it’s like pulling teeth to get Sillari to fix any apartment issues, most of which are caused by them in the first place! On top of this, they never call back and if you can actually get a hold of them, they are quite rude. Their «handy men» frequently barge into our apartment unannounced, which is not only rude, but illegal. We had numerous issues with bug infestations as well. The walls had a problem with either termites or carpenter ants and they were building nests on the surface of the wall and flying out of the holes! Very gross! We also had a problem with mice. When we first moved in, they painted over the problematic wall, but by the time we had been there a year, the walls were starting to turn dark (which we at first thought was mold, but turned out to be a nasty bug infestation). After reading Susan’s post, I am fearful what it will be like to leave at the end of our lease. If you come across an apartment being rented by Sillari, I highly recommend finding a new apartment.

My wife and I lived in a Sillari apartment for three years. We just moved out in November 2007. We had no real problems with anything and we were late with the rent a couple times with no hassles and had no trouble getting our deposit back when we moved. We may be heading back to Somerville and I would happily live in one of their properties again.

If I could give less than one star, I would.
I can’t really comment on my experiences dealing with Sillari while I lived in my apartment, because the moment my friend and I signed our lease, we never heard from them again. There were no glaring problems with the apartment during the year we lived there, so there was never any need to contact them.
Fast forward to several months after the lease was up when we called to ask about our security deposit, and we received a curt response of «you didn’t give two months notice, so we’re keeping the whole thing.»
Check your lease and you’ll probably find something akin to «the tenant agrees to give 60 days notice of renewal/​nonrenewal» in very small print somewhere.
Whether or not this is a legal stipulation to include in a lease is something the Somerville courts will have to decide when we take them to small claims. Avoid Sillari like the plague.

I lived in a Sillari apartment in 2000. When I moved in, it was spotlessly clean.
I asked them when I signed the lease if they would consider removing their fridge for me, because it was quite large and I wasn’t planning on doing much cooking so I was going to get a small dorm fridge and save space in the kitchen. They asked me why, I told them, and they agreed to remove the fridge. When I moved in, I found they’d purchased and installed a new dorm fridge of exactly the size I mentioned.
I didn’t need any repairs while I lived there. Some tiles came loose in the bathroom during my last month, I phoned them to notify them. They asked me if I’d like them fixed at once, I said no it could wait till I left, and that was that.
At the end of my lease I left because I’d received a good opportunity to move into a larger apartment. I cleaned up when I departed, and my deposit was returned to me in full.
At my recommendation, a friend of mine took the same apartment when I left, and lived there for 2 years (IIRC). He reported to me that they fixed the tiles before he moved in, and he said that they treated him well and he would also recommend Sillari to friends.

I live in the Davis Square area apartment for nearly two years. So I know this landlord very well. They are the epitome of hands-​off management. When you call them to fix a pipe or faucet, they are obligated to notify you 24-​hours in advance when someone will come by. Out of the 5 times we needed them, they have NEVER given us notice.
Even worse, when this plumber/​random fixer comes by, they have a key already and will let themselves into your apartment without knocking. One time at 7am in the morning, a man let himself into my apartment while I was sleeping in my bed in my underwear. Sillari promised that it would never happen again. Low and behold, it happens again a month later.
At the end of our lease, we gave them over 1.5 month of notice that we would not be renewing our lease. After exiting, the woman from Sillari showed her true colors when she was shrieking at us about the cleaniness of the apartment. Let it be said that we mopped and vacuum and her reaction was absolutely uncalled for. These money-​hungry hounds threatened to take the cleaning costs out of our deposit ($ 25/​hour for the cleaner). Complete BS.
I will never rent from them again. If you do, expect to never hear from the landlord, except when they’re laughing away with your money.