Here Comes the Bride

I left this establishment in tears. This woman is one of the most insanely rude people I have ever had the misfortune of interacting with. I went to her store to pick out my colors and bridesmaid dresses with my sister (maid of honor), mom, best friend and my infant daughter. When I walked in she asked me a bunch of questions and immediately started pushing her «high end, designer dresses.» Not only were the prices outrageous, they were also NOT high end. When she started bringing in dresses for my sister to try on she was actually acting pretty cordial, telling us how beautiful the baby was and that my sister should be so proud. My sister said thank you but that she was the «proud aunt» and that the baby was actually MY daughter. With that statement her entire demeanor changed. All of the sudden she was hurried and incredibly huffy. I asked if I could try on a few dresses while I was there and she told me that I needed to lose weight before I could try on her dresses because «I would feel fat, gross and frumpy.» I had to pick my jaw up off the floor… Mind you, I was in a size 10 at the time and certainly NOT fat, but I was already stressing about getting back down to my normal weight and when someone says something like that to you, it’s soul crushing. I got tears in my eyes and told my mom we needed to leave because I didn’t want to give her the satisfaction of seeing me cry. On the way out of the store that crazy bat actually had the nerve to ask me if I was ordering bridesmaid dresses. I told her no and she got SO mad, telling me I wasted her time and that she was «too busy for this.» I have since told every bride, bridesmaid, mother of the bride and groom to avoid going to her store at all costs. The woman needs professional help.
As for all the responses this woman has left on here… You have to start to wonder when the majority of the area has a problem with a place and this woman in particular… It’s PROOOOBABLY not everyone else that has the problem. It’s probably you dear…
As a reply to your comment on my review, my name is NOT Danielle Stuart, I didn’t leave my email OR phone number, and I certainly did NOT pick out any dresses in your establishment.

Had a poor experience here looking at bridesmaid dresses. Rude, not very customer service oriented… I could go into further detail, but I won’t. I will just go ahead and let the fact that the owner feels the need to respond to every review displaying her «the customer is always wrong and I am always right» attitude speak for itself.

I’m a heterosexual, and one day, I hope to marry an amazing man.
But if I had to buy my wedding dress here, or not have a wedding at all…
I’d rather be single forever.

They have a huge selection especially if you are having a Jersey Shore wedding.
The salesperson asked about my budget. I said under $ 1K and she lectured me about how I waited too long and how I should order ASAP. We hadn’t even started and she was already scolding me.
I was going to try some on, but didn’t feel comfortable. THen, she didn’t want me to write down style numbers of dresses so I could look them up online. So I left. Strange experience.

What an awful experience!!! My sister purchased her wedding dress here 8 months before her big day. When I went with her to the first fitting, we were told by the owner to come back as they weren’t ready for the fitting. She suggested we must have had the wrong day written down. We agreed, and wrote down the date she said to return. We completed the first fitting, and arrived for the second/​final fitting. She informed us that we would have to pay $ 200+ more since they had to do more alterations to accommodate my sister’s weight gain. My sister is an avid gym instructor and nutritionist. She is fastidious about her health and was confused by the suggestion of a weight gain… moreover a weight gain that warranted $ 200+. The owner was adamant about the weight gain and would not relent. We left and returned with her original measurements, as measured by the owner. After looking at the paper and re-​measuring my sister, she insisted either myself or my sister changed the measurements to benefit ourselves. She then went further accusing us of being a cheap Chinese couple. She refused to engage with us any further, and told us she would not sell us the dress. Mind you, my sister’s wedding day was a month away! After a frantic search, my sister was able to find a new gown, but we are still waiting for a full refund. The owner refused to give us a full refund, citing the work she had done on the gown. I do not recommend using this bridal shop!

Called about a dress for a same-​sex wedding in reasonable, calm tones. She hung up, much like what happened to another reviewer. Do not patronize this horrifying place if you support equality.

My best friend and I were shopping recently and she had to look at bridesmaids dresses for a wedding we are both in this fall. We stopped b HCB so she could look at a couple dresses. (each bridesmaid picks her dress, they just have to match in color) I dropped her off and ran to get some gas nearby and then joined her. When I walked in, the woman helping her looked at me, then looked at my shirt, which said «Legalize gay» and pursed her lips. She then asked if I needed anything, then I said no, I was with Meredith. She then turned to Meredith and sighed loudly. We left because we felt unwelcome, and would not feel comfortable shopping there.

I went to this store looking for a bridesmaids dress for my friend’s wedding. My friend lives a few hours away and this shop had the same line of dresses she was picking from, so I stopped in to see them in person.
The woman was quite rude when I first got there — She told me she didn’t want to bother showing me some of my dress choices, because I «wouldn’t look good in them» (we got to pick our own dresses, so I did some research online first and had some dresses in mind) I felt pretty crappy that she told me I wouldn’t look good in the dresses, but I believed her because I figured she was a «professional» and just trying to steer me in the right direction.
She then pushed this dress on me that she kept insisting was «new» (but that I knew from looking on the designer’s website that it was old and she was trying to sell it at full price) The dress actually would have looked terrible on me. It was super short and strapless and low cut (ie, welcome to the boob show) — not something I’d ever wear to a wedding, let alone one in December. It didn’t take long for me to realize that she was just trying to get me to spend as much as possible. So, I asked to see the original dresses that she told me I would look bad in — and, guess what? she didn’t have them in the store. Figures.
I did find a dress I liked, and the price she quoted me was about $ 80 above (plus more than double the price for alterations) the other bridal shop my friend was dealing with. The tag even said the dress was less, but she told me the price was wrong, that the dresses were on sale previously, but now they’re full price again. I then asked if she would measure me so I’d know what size I was (I knew I didn’t want to purchase from her at that point.) She refused unless I bought a dress there — she got all huffy and said she said she cant just go around measuring people all day if they aren’t going to make a purchase. She was getting so worked up about it, like I was trying to take advantage of her. It was crazy. So, I left and purchased my dress elsewhere and will never go back.

Here is my personal experience with this establishment:
I called them up and courteously told the woman who answered the phone that I was looking for a bridesmaid’s dress in lavender for an upcoming wedding. The woman on the phone seemed friendly and said, «yes, we can help you with that.»
I then mentioned that the wedding in question was going to be for two women… and she hung up on me.
Imagine that, what a surprise!

Visited this shop while I was in the area a few weeks ago during my vacation; beautiful dresses, lovely service. My budget forced me to go the downtown wholesale district, but otherwise, I would have loved to purchase my dress here. The staff was very courteous, and they go out of their way to handle questions.
Don’t allow other’s attempts to downgrade this retailer due to their own agendas to deter you from visiting — it is worthwhile.

Donna, the woman in charge at Here Comes the Bride, refused to sell me a dress because I am gay.
After spending a day trying on dresses with my family and friends, she called me to say that she didn’t realize I was gay and would not work with me because that’s «wrong.» She also said she was shocked because my family and I seemed so nice, and that my being gay is a «shame.» Then, presumably to counter my accusation of discrimination, she said that what I am doing is illegal and she does not engage in illegal activity. I guess she is unaware that civil unions are legal in NJ (where her store is) and same-​sex marriage is legal in NY (where I am getting married), and that anyone should be able to buy a wedding dress if they’d like, even if they’re single and just want to dress up at home by themselves.
Please do not support this bigot. She is a rude, judgmental, self-​righteous homophobe, and from what I’ve read in other reviews, her bigotry does not stop at gay people. Her listing on Merchant Circle has complaints of racism, ageism, and other forms of degradation and harassment.