Snoqualmie Ridge Family Dental

I was very satisfied with the service I got. I was very nervous about going to the dentist because I have not been to one in a few years and I was way over due on a checkup and cleaning. They did everything possible to make me comfortable for the deep cleaning I had. They did a great job and I will be using their services again in the near future.

I am disappointed to say my family has not had the amazing experience everyone else has described. Today my wife was brought to tears by Dr. Robin’s unprofessional attitude.
My wife was 5 – 10 minutes late for her appointment, and after apologizing she was quickly brought back to have a filling put in. There was no greeting, no pleasantries and it was quite apperent that Dr. Robins was angry by her cold silence. If anyone has had a filling put in, you know that sometimes they need to give you a extra shot or two to fully numb up the area. When after the secound shot, my wife winced from the drilling, Dr Robins said that they don’t have time to give a third numbing shot to people who are late and that my wife would have to make a new appointment to have her filling finished then just got up and walked away.
Now my wife and I both work in the medical field (RN and Vascular ultrasound) and I understand the frusration of a patient being late, I deal with patients who are late all the time, but being a professional, I don’t get to act like angry child everytime I’m upset.
Unfortunately we are taking our services elsewhere, which is a shame. Dr Robins office is close to my grandparents, and I was hoping to bring my children (9 months and 2 yrs) here eventually, but if all it takes is being a few minutes late to make her this upset, I don’t trust her with my kids.
P.s all of the other staffing were very nice.

I agree with the previous reviewer. Dr Robins is exceptional. She is so fair, competent, eithical and experienced. I really trust her. I don’t mind going to the dentist but my husband and daughter aren’t crazy about it and they feel Dr. Robins makes going to the dentist comfortable. She’s also not afraid to say if something is beyond her expertise. My daughter needed a couple of teeth pulled and while at Dr. Robins office she said she thought she could possibly pull the teeth but she wanted to see the x-​ray first. After she viewed the xray, she decided that she would feel more comfortable with my daughter seeing an oral surgeon based on the root being split on one of the teeth. She said, «I feel the oral surgeon would have more options of equipment to make this easy for your daugther.» I really respect her and would recommend her to anyone. She’s also lovely to talk with. She’s very smart and interesting too!

Dr. Robins is exceptional. Having spent my formative years in Russia and due to some health issues I have had, I have a very «complicated» mouth, so finding a good dentist has always been a big deal for me. I can truly say that Dr. Robins is the best dentist I have ever been to. She is a perfectionist and she really cares about her patients. Don’t get me wrong, I still hate having to go, because it’s never a short visit, but I am always made comfortable and pain-​free while under her care. And, I have to say, my smile looks amazing these days:)