Seeing all the bad reviews makes me glad I finally switched pharmacies. Truly they are incredibly slow. Even after I learned to add several hours to their given fill times, I would stil get burned on occasion and have to come back for pickup. The final straw was when for some mysterious reason they billed my old plan(which I had not used for months) for a prescription and of course I was overcharged. The lady acted like I was the one who comitted the error until it slowly sunk in that they had messed up. Was then given the runaround on getting a credit and I became frustrated and told them to just keep the money and have never returned to the store since. They even sent me $ 50 coupons if i’d switch back. No way. Buh Bye.
LuAnn F.
Classificação do local: 1 Snohomish, WA
I wish there were negative stars… prescription was changed and pharmacy never changed the script. We HAD to change when Kusler sold to riteaid. Worse pharmacy in snohomish… can’t wait til we change!
Martin N.
Classificação do local: 1 Snohomish, WA
This is the worst pharmacy. Super slow and incompetent. Refused to call my Rx plan about something that should have been covered. I ended up buying something OTC for $ 30 that would have been covered for $ 4 by my insurance if they would have done their job and called about it. Don’t bother with this place, they don’t have a clue what they’re doing. I have a problem nearly every single time I go in there. Switching pharmacies immediately. Thinking about reporting them to the state.
Jamie E.
Classificação do local: 1 Mukilteo, WA
This is the slowest pharmacy I have ever been to. I call in refills and the auto system says when I can pick it up… Never ready! The drive thru takes 15 mins to get someone to help and then another 20 to get your script. I highly recommend going anywhere else!!!
John G.
Classificação do local: 2 Snohomish, WA
Long lines usually only one person fetching prescriptions .Nice store though… I wanted to have key prescriptions close to home… Just not the same since remodel… I transferred those prescriptions back to costco…
Zeb W.
Classificação do local: 1 Snohomish, WA
This pharmacy is the slowest pharmacy ever. Waited in drive thru for over 40 minutes! then we got up to the window we push the buzzer and no response for about 3 minutes before we even got acknowledged. The prescription had already been filled we were just coming to pick it up and on the inside of this location there was a line of folks waiting as well. What are they doing in there?! Get off your butt and give people their prescriptions how hard is that?! So irritating…
Sara M.
Classificação do local: 5 Lake Stevens, WA
Went here yesterday in hopes of getting a very hard to find prescription filled. They were fresh out BUT offered to call a local pharmacy to see about their stock. I was in luck and drove 5 minutes over to Bartell’s to get what I needed. The nice ladies behind the counter saved me so much time and hassle and I was so impressed they offered this option. The basically sent their business elsewhere but at the end of the day, helping the customer was their main concern. I give them an A+ for customer service and this experience will ensure my return!