Tires Plus

Just came back from a long road trip in need of an oil change. Reasonably priced, only took about 20 minutes, and the staff was very courteous and helpful. They also match donations for a children’s charity, so that’s nice. I’ll definitely make this place my go to.

I had an appointment at 12pm and as soon as o walked up the the service desk, I was asked a few questions and was told right away that they’ll take 2 hours (for new tires and an alignment). While I waited, they had a little area for my son to play and a tv. They were very honest about certain parts that went bad and they were very knowledgeable about my car. One of the service agent was really nice to my son and bought him a Powerade! She was very sweet! Their customer service is outstanding and I will definitely be revisiting for any of my car needs! Job well done!

I already know that car shops get a bad rep for many reasons, but I usually look past that until I went here.
I came in for a wheel bearing replacement and new breaks (a total of about $ 960). Brought the car in at 9am and it wasn’t finished until about 3:30 (usually should take about three hours). When I leave the shop, I noticed that my alignment was off (shouldn’t they test that before handing it over to the owner?). I turned around and had to wait over almost two hours for them to fix my alignment. The man at the front desk almost charged me $ 85 for the service that should’ve been taken care of in the first place.
Then again, as I was driving home, I heard a loud scraping noise from my new bearing and there was a burning smell to it. I called the place and said they couldn’t take a look at it because the shop was closed for the night.
Now I have to go in tomorrow morning to have them check out what is going on. I just can’t believe that they didn’t think to test drive my car before returning it to me.
I thought I was going to like this place, and Tires Plus in general, because they were offering their services at a cheaper price than where I usually go and because Rene was so kind. I had a tire replaced at a different location and they were very accommodating.
It’s hard to find a car shop that anyone can trust. This one just didn’t work out for me.

Tires Plus is by far the best auto repair shop that I’ve ever been to. The staff is kind, honest, and helpful. Their customer service is wonderful, and the service costs are very reasonable. Oil changes, new tires, you name it! You will not be disappointed!

Went for an oil change. They were very friendly, didn’t try to sell me sth and I was in and out in 30 min. I will be back. The price was more than reasonable and they have free WiFi and coffee

Left the car there for a tire fix. They said it would take about an hour to an hour and a half to get the repair done. We kept calling and calling. It took them 4 hours to take a look at the tire. When they called us back, they said that the tire could not be repaired because there were 2 holes close together. We called our dealership who said to bring it in. The dealership said that there were 2 holes but they were not close at all. They repaired the tire and washed the car all for free in an hour. Won’t be going back to tires plus again!

Just had a very positive experience here. (⁹⁄₂₄). Renee is knowledgeable and nice. Just bought two tires and an alignment and an oil change. My car is driving much better now.

Absolutely fantastic service. Oil change, tire alignment/​rotation, and a new tire. Sitting in the shop, I heard great customer service over the phone and experienced it myself. Nothing but great things to say.

Been here a few times for oil change & two new tires. Amazing customer service! Very impressed & will definitely be going back! I’m a stickler for customer service & they really exceeded it. Pricing was excellent as well!

I just moved to the area and needed an oil change. I had an appointment and still waited about 30 minutes which I did that all the time back where I used to go and thought it was normal. When they called me to the register they apologized profusely even though I never complained and they told me my time was valuable and gave me a free coupon for next time. I also asked a simple question about care for my car and the cashier more than answered it even printing up extra guides for me to take home. Very friendly and outstanding customer service– they definitely went the extra mile. I would recommend to anyone for oil changes and I will be going back!

The guys are awesome! Just pull around the back and they will put air in your tires ASAP… no waiting. A friend recommended to me and I highly recommend as well!

The front desk staff are that you’d hope for! I was there ¹¹⁄₀₆. Will def be back. I appreciate their superior customer service. I’ll be back when my girl has a bellyache…

I’ve been here now a few times and I’m always impressed with their professionalism and speed.
I’ve started coming here, because my last tire place I went to wouldn’t do alignments. So, I would get my tires done, but no alignment. Stupid on the other business’ part, but good for Tires Plus, because now I’m coming here.
They knew exactly what issues I had once I explained what was happening with my car and replaced my two front tires.
It’s driving a lot better now.
I would recommend Tires Plus to anyone looking to get a tire replaced or get their alignment fixed. They do excellent service and they get it done quickly.

I had the bad luck of having to replace 2 flat tires in one week in June 2012 (metal shards on the road). The closest tire place for me is Tires Plus. I went there and got the tires.
As a courtesy, they also filled air in the spare tire. Unfortunately, they did not fit the spare tire cover correctly because it fell on the highway the next day. Fortunately, no one was injured.
I informed them of this mishap and they promptly offered to replace the spare tire cover. A new spare tire cover for my car costs $ 550. I don’t expect them to pay for that since my car is 6 years old. In the end they just gave me $ 200 so I could buy a used cover of my choice. I appreciate very much that I didn’t have to haggle or negotiate with them and that they took responsibility immediately. Rene and Brandon — I appreciate y’all very much.

I’m very pleased with the work that Tires Plus does on my car. I’m a hair stylist and I cut CJ’s (the new manager) hair, and he’s always so helpful and informative when I have questions about my car. They’re very quick and thorough without the whole «you need this, this, this, and this in your car. it’ll be an extra $ 300» spill that most car service places try to get you with every time you go in for a simple oil change. My car was actually running on hot today randomly and I called up there and they told me to swing by and they would put coolant in my car until they could take a longer look at it another day. Took 2 minutes.
With new management, I really think everyone should give them another shot. Highly recommend them!

I have been here three times. Probably not ever again.
First time I came in for an oil change, as my wife drives a fleet vehicle and can only have it serviced at specific chains. I expected to wait at max an hour, but after about 45 minutes, I went up to the desk only to find that they were arguing with the fleet company over the phone about «keeping the customer safe.» Apparently they decided to change out the brakes and didn’t inform me. I had never noticed a problem with the brakes before, but meh, I had a craving for some Bella’s awesome pizza right down the road, so I walked over there for some lunch. When I walked back, I got a song and a dance about how some brake clips were on order but would probably be in when the parts courier got back. No dice. After about 3 hours from walking in the door for the first time, I asked them to put the car back together and I’d come back when they had the clips.
I came back in the next morning and they installed the clips. They had coffee and donuts (yum,) but I was still a little ticked that I had to come back for something I didn’t authorize.
Third time I came in for an oil change after I had found all of the local mechanics’ shops closed, as it was a Sunday. This time I asked how long it would take. Estimate: three hours. I then asked if I could come in later when the shop was less busy. They said I’d lose my place in line if I left. But that I could make an appointment for the next weekend. Hello! An oil change! The no-​deal was sealed when the guy at the front desk answered the phone in front of me and emphatically apologized for whatever had gone wrong the day before.
Didn’t take me too long to find another mechanic in the area to service my vehicle. This other place, starting with an F and ending in Stone, only took about a half of an episode of Super Nanny to complete the job.